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really awful
Crashes / Fires:
12 / 2
Injuries / Deaths:
14 / 0
Average Mileage:
53,544 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford F-150 seat belts / air bags problems

seat belts / air bags problem

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2002 Ford F-150 Owner Comments

problem #18

Sep 192014

F-150 8-cyl

  • Automatic transmission
  • miles


The contact's father owned a 2002 Ford F-150. The contact stated that the vehicle experienced unintended acceleration without warning. While in a parking lot, the vehicle accelerated and spun out of control. The driver struck a curb to avoid crashing into other vehicles in the parking lot. As a result, the vehicle went airborne and struck a telephone pole, but continued to accelerate at a high rate of speed upon touching the ground. The vehicle then drove over another curb and crashed into some bushes. The air bags failed to deploy. A police report was not filed. The driver sustained injuries that required medical treatment. The vehicle was towed and placed in storage. The contact's father no longer owns the vehicle because he is deceased due to unrelated circumstances. The dealer was not contacted. The manufacturer was notified later of the crash. The failure mileage was not available. Updated 9/19/18

- Lebanon, VA, USA

problem #17

May 152016


  • miles
The contact owned a 2002 Ford F-150. While driving approximately 55 mph, the driver crashed into the rear of a trailer that was stalled in the middle of an intersection. The interior of the vehicle started to burn. The fire department extinguished the fire. The air bags did not deploy. A police report was filed. The contact did not know whether a fire report was filed. The driver sustained injuries that required medical attention. The vehicle was destroyed and towed to a tow yard. The failure mileage was not provided.

- Oroville, CA, USA

problem #16

May 262016


  • 160,000 miles
The contact owns a 2002 Ford F-150. The contact stated that after being involved in a crash, the driver side air bag deployed and started emitting sparks. The contact did not sustain any injuries and a police report was filed. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 160,000.

- Los Angeles, CA, USA

problem #15

Jun 142014


  • 105,000 miles


The contact owns a 2002 Ford F-150. The contact stated that the air bags failed to deploy after a head-on crash occurred. The vehicle was towed to an independent lot where the insurance company deemed the vehicle was destroyed. A police report was filed. The contact sustained minor injuries and required medical attention. The manufacturer was made aware of the failure. The failure mileage was 105,000.

- Poway, CA, USA

problem #14

Jul 072010

F-150 8-cyl

  • Automatic transmission
  • 42,000 miles
The contact owns a 2002 Ford F-150. The contact stated that the airbag warning light would illuminate at any time. The dealer was notified, but informed the contact that there were no recalls related to this failure. The manufacturer was not notified. The vehicle was not repaired. The failure mileage was 42,000 and the current mileage was 46,000. Updated 09/21/11 the consumer stated the air bag light started staying on or flashing intermittently. Now, the light stays on constantly. Updated 10/03/11

- Daton, OH, USA

problem #13

Jan 012011


  • 76,500 miles
The contact owns a 2002 Ford F150. The contact stated that the air bag warning light was illuminated intermittently. The dealer advised the contact to bring the vehicle in for repairs. The manufacturer advised the contact that because his vehicle was not included in NHTSA campaign id number: 11V107000 (air bags:frontal:driver side inflator module) that they would not be able to provide any assistance. The vehicle was neither diagnosed nor repaired. The current mileage was approximately 79,000 and the failure mileage was approximately 76,500. The VIN was unavailable.

- Royal Oak, MI, USA

problem #12

Mar 142011


  • 86,000 miles


The contact owns a 2002 Ford F-150. The contact stated that when he started the vehicle and shifted into drive gear, both frontal air bags deployed. The contact stated that the air bags deployed when he placed his foot on the accelerator pedal. The contact spoke with the dealer and was told that the air bags were not under warranty and there was no recall, but they would perform a diagnostic test to see what caused the air bags to deploy. The contact stated that the air bag light was not on when the failure occurred.

- Finley, OH, USA

problem #11

Aug 142010


  • 120,000 miles
The contact owns a 2002 Ford F-150. While traveling 20 mph, the frontal driver and passenger air bags deployed without warning. The vehicle was not involved in a crash. The vehicle was neither diagnosed nor repaired. The current and failure mileages were 120,000.

- Mcgehee, AR, USA

problem #10

Aug 182006

F-150 8-cyl

  • Automatic transmission
  • 84,000 miles
: the contact stated while driving 30 mph on the highway in stop and go traffic, the vehicle struck another vehicle in the rear and the airbags did not deploy. The contact was wearing a seat belt and no injuries were sustained. There was extensive damage to front of the vehicle; the insurance adjustor deemed the vehicle a total loss. The police was alerted and a report was taken. A manufacturing representative inspected the vehicle and determined the airbags should have not deployed due to the impact and no defect was found. The manufacturer was alerted.

- Goodyear, AZ, USA

problem #9

Jan 062006

F-150 8-cyl

  • Automatic transmission
  • 116,000 miles
Crash, front impact, 2002 Ford F150 pick-up, 4 door, crew cab, larit. Vechile was total loss. The air bag did not deploy. This was the only accident this vechile was involved in. Injuries.

- Spring Valley, CA, USA

problem #8

Apr 142004


  • miles


2002 Ford F150 air bag deployed during an accident. The air bag knocked the consumer out of the vehicle completely knocking the and gave him chemical burns. The consumer was wearing his seat belt when the accident occurred.

- Quincy, IL, USA

problem #7

Jun 172005

F-150 8-cyl

  • Automatic transmission
  • 35,267 miles
While driving down a 2 lane road in my 2002 Ford F-150 "harley davison" pick-up truck doing the posted speed limit (50 mph), I quickly tried to avoid from rearending a mid-model 1990 Ford aerostar passenger van, at a speed between 35-45mph. After impacting the rear end of the van, the air bag(s) on my air bag equiped vehicle "did not deploy". my seat belt was being used. The insurance company and myself had to take a loss of the vehicle, due to the extent of damage done to my vehicle.

- Lemoore, CA, USA

problem #6

Jan 302005

F-150 8-cyl

  • Automatic transmission
  • 96,000 miles
A car made an illegal left turn in front of me, I hit that car doing about 55 mph, after that impact the truck swerved to the right. And I hit another car stopped at a red light. My questions is why didn't my air bags deploy. After doing $12000. Damage and Ford is wanting to total my truck.

- Midlothian, TX, USA

problem #5

Jan 092004

F-150 4WD 8-cyl

  • Automatic transmission
  • 18,100 miles
While attempting to park my truck in a parking lot during the winter month of January, I had to maneuver over a small snow pile the size of a speed bump. After spinning my tires in four wheel drive on the slick snowy parking lot, the trucks front tires finally made it over the bump from a parked position. As soon as the truck came to a sudden stop on the other side of the bump, both front airbags deployed. Theconsequences of the deployment are that my insurance will not cover the accident because it was a non-collision accident and that the value of my truck now is 6,000 dollars less than it was with air bags. To correct the failure I have contacted Ford Motor Company and have had no such luck in anyone assumiong responsibility for the cause of the airbag failure.

- Spokane, WA, USA

problem #4

Jul 242004

F-150 6-cyl

  • Automatic transmission
  • miles
My husband was has involved in an automobile accident on July 24, 2004. He was driving a 2002 Ford F-150 XL. He lost control of the vehicle and he rolled over several times. The air bags did not deploy. I am very concerned about this situation due to the fact that this was a life-threatening situation. My husband could have had sustained severe head injuries because the airbags did not deploy.

- El Centro, CA, USA

problem #3

Jul 142004


  • miles
Consumer stated that her son was driving on the highway, lost control of vehicle, and had to run off into a ditch. The air bag exploded, and threw son out into the field. The passenger's seat belt was wrapped around his neck. Also, when the air bag exploded and threw son out of the vehicle the air bag module went with him and landed with him. Consumer's son sustained chemical burns. Consumer stated that she never read anywhere that the air bag module ejected from the steering when it deployed.

- Quincy, IL, USA

problem #2

Jun 032003

F-150 6-cyl

  • Automatic transmission
  • 24,924 miles
Truck hit a tree going aproximately 30-40mph. Trying to avoid hitting a large deer. Airbags did not deploy. The tree hit in the center front of the truck. The truck was deemed a total loss due to engine damage etc. Driver was injured. This is a 2002 F150 Ford truck with ~24900 miles on it. This vehicle was not involved in any previous accidents. The driver would have been more severly injured if not wearing his seatbelt. Auto shop could not explain why the airbags did not deploy. Have been getting the run around from the insurance company as well as the dealership.

- Houston, TX, USA

problem #1

Nov 152001


  • miles
Sent email under jpsk8racer. No safety defec tlisted.

- Keithville, LA, USA

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