This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving on the interstate when the right rear window fell into the door. This is the third time this has happened. I took the Ford F150 to the dealership and paid over $400 to replace the window regulator.
I pressed the button to open the driver's side window on my 2004 F150 truck. The window fell completely down into the door and would not come back up when I pressed the "up" button. I took the truck to a Ford dealership and they replaced the window regulator.
2004 Ford F-150 crew cab power windows so far three of the four power windows have failed in the same way. The failure is as follows: Windows go down but will not go up. The first was the front drivers side; plastic "pulleys' shattered in windows mechanism second was the front passengers side; plastic "pulleys' shattered in windows mechanism the third was the rear passengers side; plastic "pulleys' shattered in windows mechanism.
I have a 2004 Ford F-150 crew cab. With my crew cab the rear windows are capable of being lowered to the top portion of the door, at arm level. Both my rear windows and now my drivers door window regulator have gone out with the windows slamming down within the door. I have four small children, 9, 7, 5, and 3. as the windows have fallen down without warning a shade fell onto my youngest, all due to the defect of the regulator in the F-150. This is a major hazard and I think that a recall is in place to mandate that Ford recall this item and fix the problem.
- Leona Valley, CA, USA
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Passenger side door regulator failed causing the door glass to fall into the door.the window fell while the vehicle was at highway speed. It fell all of a sudden on its own. This happened during a heavy rain. It is my understanding after internet research that this is a common failure for this model Ford truck and I think it is a safety hazard.
While driving, heard a loud "pop", "klunk". after rolling down my window, tried to roll it back up, but now won't roll up. This has happened to 3 of my windows. The problem with 1st window occurred 1 yr ago--other 2 window broke w/in a few weeks of each-other. I've had one window repaired. The dealer said a small plastic part broke and that it is a common problem. Cost to repair one window: 360.00!!! this is a safety problem---if you cannot roll your window up, it leaves the driver vulnerable. Why would Ford use a small plastic part on such a big component of a truck" is there a recall on this part? if not, can you please explain why not? I would not be so upset if this problem occurred in 1 window, but three?" now I'm waiting for the 4th window to go. And at $360 a pop! something just isn't right.
Unexpected failure of power window regulator. This has occurred 4 times. At the time of failure the window glass free falls into window channel, causing an expected rush on air to enter the passenger compartment. R & R the window regulator. Parts will be available.
My 2004 F150 has been struck by this defective power window regulator. I was driving down the road and I heard a thump and my rear window fell into the door. Ford has said it will cost me $400 dollars and I have an expired warranty. Now that I'm reading more into this on the net. It seems that the F150 has a defective part that is causing thousands of the same problem. I don't want to pay for this problem to be fixed for another defective replacement part to be put in.
Last night I was driving with my six yr old daughter in my 2004 Ford F150, when the power window regulator broke causing the window to crash down near my daughter. Luckily I was near my exit on the interstate and pulled off before anything happened. Needless to say, my daughter was scared to death. After getting online, I realized this is a well known and documented problem. Something needs to be done about this before someone actually gets hurt if they haven't already. Now I will be forced to spend around $400 to repair my vehicle due to poor quality from Ford and no attempt to recall this item thus far!
2004 Ford F-150 lariat. The passenger door window regulator has failed for the second time. Fortunately the first time it failed it was still covered under the factory warranty. This time it's going to cost me a bundle.
The contact owns a 2004 Ford F150. While driving he attempted to roll up the window, but the glass fell down into the door frame. The vehicle was taken to the dealer and the window regulator assembly was replaced at an expense of $369. Three thousand miles later, the passenger side windows failed identically. He notified the dealer and was advised that there was no warranty or recalls on the windows. The failure mileage was 40,000.
Window regulator failed on my rear drivers side allowing window to fall. Luckily we were parked at the time. Vehicle is 2004 Ford F150 lariat super crew. Can't find parts online so Ford is taking advantage of the situation by requiring people to buy only from them at $425 a time. The rear sliding winow has never worked on this vehicle.
2004 Ford F150 supercrew window regulator failure. My truck has sat through 2 years of deployments, for me to only return and in a matter of 3 years to have all 4 window regulators fail in my truck. Ford should do a recall on this problem. The mechanics at the dealers are fully aware of this issue and the frequency of which it happens. $440 is too much per incident. Ford needs to do something about this issue. ~russell murzyn
Window mechanism on 2004 Ford F-150 fails suddenly and window is stuck in the down position. This has happened twice on two different windows. This can be a personal safety issue of course as well as a huge security issue. Dealer told me that Ford used cheap plastic parts in the 2004 and they get hundreds of customers in for this repair.
I have an 04 F-150 and just yesterday my power window regulator went out on me and now cannot roll window back up. I live in Wisconsin and just my luck it has started to snow. I am very disappointed in the quality of my first Ford product I have purchased in 15 years. I have been reading up on several hundred posts stating that they have had to replace this same regulator several times on the same vehicle. Please advise as to what we can do to resolve my issue. I had to take the day off of work in order to locate a new regulator. I went to my local auto parts dealer and said they had to special order it. Then I went to the next nearest town to a Ford dealer. Finally purchased the regulator for $200. After owning this vehicle for just under 1 month and having to replace something that has had so many complaints on, I feel you as a well respected company needs to step up to the plate and admit faults. Please respond with what you can do for me as well as what I can do to resolve the problem. Thank you very much for you time and hope to hear from you in the near future.
The contact owns a 2004 Ford F150. The vehicle was parked when the contact observed that the front driver side window fell inside the door without assistance. The vehicle was taken to an authorized dealer for inspection. The failure was contributed to the window regulator which was replaced. The vehicle was taken to an authorized dealer on a separate occasion for the identical failure with the front and rear passenger window regulators which were also replaced. Recently, there was another failure occurrence with the front passenger side window regulator. The vehicle has not been repaired. The contact has concerns of the safety risk involved. The VIN was unavailable. The failure mileage was 71,0000. The current mileage was 84,000. Updated 11/06/09 updated 11/09/09
A D V E R T I S E M E N T S
- Burleson, TX, USA