This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Ford F-150. The contact noticed that both rear doors failed to open. The vehicle was taken to a dealer. The technician diagnosed that the cable that released the locks needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer who diagnosed that both rear latches and locks needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 82,000.
- Lancaster, PA, USA
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- Lancaster, PA, USA