hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
49,222 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford F-150 windows / windshield problems

windows / windshield problem

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2010 Ford F-150 Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #21

Jan 272014


  • 42,000 miles


I started my truck Jan. 27th,2014 on a very cold morning and turned on the rear defrost on my 2010 Ford F150 super crew-cab truck. I let the truck warm up and when I got to my destination I noticed the rear, passenger side window was shattered. I have seen many complaints on the internet with same the problem which sounds like it could be an electrical problem. I got an estimate to get it fixed. They wanted over $800. I have a $500 deductible on my insurance. I don't need this expense. I will be calling Ford customer service number to complain.

- South Amherst, OH, USA

problem #20

Jan 042014


  • 40,000 miles
I started my truck up and activated the rear defroster. It was extremely cold about 11 degrees in NJ approx. 5 minutes later I detected what appeared to be a crackling noises which resulted in the rear passenger window popping and shattering. I have recently contacted Ford and advised them. I was told my vehicle is out of warranty and they cant help me out with this issue. There is obviously a defect in the glass for that year due to there being thousands of issues related to the same issues on these vehicle. As a long time Ford customer I feel this is enough of an issue which will cause my to switch my choice in future trucks.

- Port Reading , NJ, USA

problem #19

Dec 232013


  • 59,000 miles
Started the car in the morning. Turned on the rear defroster. Began to shovel the driveway and heard a loud pop from the truck. Didn't notice anything until I got in to back up and saw the rear passenger window gad shattered. Ford dealer was very familiar with the "window" problem, as they described it. Said that because the vehicle was past 50,000 miles that it was no longer under warranty. I rarely use the rear defroster. The dealer said I should take it to the local glass specialist to have it replaced. They never mentioned that it may be an electrical problem. It seems to me that a known repetitive problem should be paid for by Ford. If it is an electrical problem, I may be replacing my window more than once.

- Traverse City, MI, USA

problem #18

Dec 172013

F-150 8-cyl

  • 52,000 miles


The right rear window (passenger side) shattered for the second time, when the rear window defroster was being used.

- Elkhart, IN, USA

problem #17

Nov 192013

F-150 8-cyl

  • 25,000 miles
The right side of the 3 piece rear window with defroster shattered after I turned it on. I had driven maybe 1 1/2 blocks after turning it on. I don't feel safe turning it on anymore. The window replacement company did not know what caused it. I bought the vehicle used with about 24050 miles on it so I don't know if this has happened before.

- Hartland, WI, USA

problem #16

Dec 042013


  • 59,750 miles
I had turned on my rear window defroster and after about 5 minutes I heard a loud bang. The right side of the rear power sliding window had shattered.

- Fortson, GA, USA

problem #15

Nov 262013

F-150 8-cyl

  • 34,934 miles


Was driving into driveway at approx. 5 mph and heard load pop. When got into garage I got out and noticed passenger side back window was shattered. When I was driving home I had turned on the rear window defrosters about 4 minutes before this happened. Looking into this, it seems to be a common problem with Ford and they don't want to acknowledge any problems.

- Navarre, OH, USA

problem #14

Oct 312013


  • 75,000 miles
In the morning I turned on my rear defrost it was aprox 40 degrees out. About 10 minutes into my drive I heard that sounded like a gun shot inside the truck slammed on the brakes and pulled to the side of the road... looked around didn't see anything. As the sound seemed to come from the roof of the truck I looked at the roof and didn't see anything. I discounted it as a car backfire and proceeded to the gas station. At that point I noticed my rear passenger side window had exploded. Later examination I discovered many complaints of this problem. I have called Ford both dealer and corporate and they said they have no record or recall of the problem. This does pose a safety hazard as the sound of the window exploding is very loud and distracting and typically as I've read happens in motion.

- Eastlake, OH, USA

problem #13

Sep 262013

F-150 4WD 8-cyl

  • 49,660 miles
I was sitting in my car with the rear window defroster on (60 or 70 degrees outside) and heard a very loud pop. When I looked at the back window it had exploded (shattered completely with no spider web cracks) and no one driving nearby, cutting grass, walking, etc - there was no one around, nothing next to the truck or in the bed that could have hit the window. I looked it up online in multiple forums and found that a very large number of complaints described the exact same thing happening to 2010 F-150S with rear defroster on. The window replacement company in town also stated they had replaced 3 or 4 windows that had the same thing happen. I'm lucky no one was sitting next to the window because small shards of glass fell into the seat and interior of the truck.

- Spring, TX, USA

problem #12

Sep 152013

F-150 8-cyl

  • 33,000 miles
My husband and I just purchased a 2010 Ford F150 lariat super crew on 9/7/13. On 9/15/13, when he left for work at 5 am he put on the rear defroster. He drove 2 1/2 miles to work and as soon as he shut off the truck, he heard a loud pop. The passenger side of the rear window shattered.

- Biglerville, PA, USA

problem #11

Sep 122013

F-150 8-cyl

  • 21,691 miles


This morning I switched on my rear defroster. Outside temperature was around 50 degrees. With a few minutes I heard a loud pop. Inspecting the glass of the vehicle I found the driver's side rear window broken (spider webbed). The dealer is telling me that glass is not covered under the extended warranty.

- Anchorage, AK, USA

problem #10

Aug 132013

F-150 8-cyl

  • 20,000 miles
While driving I put my rear defroster on and I heard a very loud popping sound. When I looked in my rear view mirror I noticed the back window shattered.

- Fords, NJ, USA

problem #9

Aug 072013

F-150 8-cyl

  • 49,670 miles
I was driving and heard a very loud bang. Then I heard the rear window crackling and looked back and noticed the rear passenger side window had exploded and shattered. It was only being held together by the factory tint but there were glass shards throughout the back seat where my children sit. The window is a power sliding rear window with defrost. I also had the rear defrost on during the time which may have contributed to the window shattering.

- Pioneer, OH, USA

problem #8

Apr 232013

F-150 8-cyl

  • 36,655 miles
Turned on the rear window defogger and after about 2 minutes the passenger side of the rear window exploded.

- Vail, CO, USA

problem #7

Mar 142013

F-150 4WD 8-cyl

  • 22,500 miles
Outside temp was 22, while warming up truck, turned on rear window defroster & within 5 minutes; the passenger side rear window shattered. Updated 03/27/13

- Lexington, OH, USA

problem #6

Jan 152013

F-150 4WD 8-cyl

  • miles
Cpsc: I1310446A. 2010 Ford F150. Consumer stated his rear window exploded after turning on the rear defrost....updated 03/20/13

- Carmel, IN, USA

problem #5

Jan 042013

F-150 8-cyl

  • 34,367 miles
I went out too warm up my truck the other morning before work. I started the vehicle, turned on heat and the front and rear defroster. Came back outside to leave about 10 minutes later, as I started to pull out of my driveway I heard a loud pop. I got out of my truck to inspect my tires, which I thought was the problem at first. They were fine. I was not sure what the noise was, so I got back into the vehicle. As I proceeded to back out of my driveway again I looked on my rearview mirror and noticed my back glass was shattered. I had my rear defroster on, which for some reason shattered my passenger side rear window. I took my truck into the dealership and they told me there is no issue and Ford is not responsible for the glass. After doing some research there seems to be an issue with the rear defroster in this vehicle. I believe Ford needs to fix this issue before some child is in the back seat of one of these vehicles and gets injured.

- Westwood , NJ, USA

problem #4

Nov 162012

F-150 4WD 8-cyl

  • 33,000 miles
On my 2010 Ford F150 4X4 truck the right side rear window chattered when I turned on the rear defroster. You can see where there was some kind of energy built up at the base of the window and it exploded out, bending the window thin aluminum outer covering and it has a charred look to it. The rear window in that section is chattered in a million pieces just waiting to crumble out. *...updated 03-20-13

- Matthews, NC, USA

problem #3

Nov 122012

F-150 4WD 8-cyl

  • 39,500 miles
I had started my truck, turned on the rear defroster, and within 10 minutes the back passenger side glass completely shattered. It appears that there was a small electrical fire or shortage in the corner of the glass where the defrosting mechanism attaches to the window glass. The window seal does not appear to be melted, but at the time of glass breaking, there was a loud bang (something like a fire cracker exploding). Updated 12/04/12...updated 03/20/13

- Lees Summit, MO, USA

problem #2

Oct 222012

F-150 4WD 8-cyl

  • 51,000 miles
I was driving to work on a cold morning and had my rear defroster on. About 5 miles from home I heard a loud, gun shot type sound and couldn't figure out what happened. I thought it was a blown tire but when I looked in my rear view mirror I realized that the back panel in my rear window had shattered. It was totally spider-webed. I took it to the dealership and they claimed the defroster was functioning fine so they wouldn't cover it. Updated 11/30/12

- Tornado, WV, USA

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