This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
It is scary when the the break pedal locks in midair. We have to press it several times to get it to go down to the floor. This delays stopping the truck in a timely fashion. Also there is a humming/ rattling sound in the vehicle. The truck has been off the road at least a month until we can afford to get this issue fixed. After calling the dealership we discovered that the truck was entitled to the customer satisfaction program extended warrentee notice 15N05 posted in 2016. However, it does not apply to our vehicle because it has 188,000 miles. This program should have been a recall matter since so many F150's had the same problem. It's not fair that so many people had to fight to the right to fix the issue and Ford only gives consumers with over 150,000 miles just over one year to get it repaired for free. Now we are forced to pay out of pocket for a defective electric vacuum pump which would have ended our worries with the breaks and the rattling sound. We would greatly appreciate help in getting Ford to extend some of the manufacture warrantees and recalls to our Ford F150 so that we could return to using our family/work truck safely. Thank you.
2011 Ford F150 vacuum assist pump failed and was replaced on 10/19/16 at 79320 miles. The pump is failing again it makes a very loud noise. The truck now has 107757 miles and Ford refuses to replace the pump under warranty recall. The new pump started making noise around 03/18 with 102000 miles. The new pump only lasted 17 months and 22600 miles. Ford is replacing a bad pump with a bad pump
While backing out of garage, after truck sat overnight, I had extremely hard brake pedal and almost no brakes, narrowly missing a parked car. After engine operates for a while, brakes return to normal operation. The problem occurs now when the truck sits overnight.
No assist brakes sporadically do not work, almost causing three accidents. Normally it is after the truck sits for a couple of days or when it's cold in the mornings. I put my foot on the brakes, start the truck, put it in reverse, and no brakes. I immediately press hard and the brakes grind coming to a slow stop. I've almost backed into a couple of cars. Another I backed out of driveways and couldn't come to a stop until I crossed the street hitting the opposite curb. This needs to get recalled before someone gets seriously hurt. The dealer won't do anything unless I pay $150 and leave the truck for several days so they can test brakes manually themselves. 1) huge inconvenience and 2) no certainty that it will happen for them as it happens periodically.
When coming to a stoplight on a city street, brakes were applied but the engine raced to a high RPM. Next I pushed pedal harder but rear tires were now spinning on dry pavement. I put F-150 truck into park stopping inches from the car stopped ahead of me at stoplight.
- Gaylord, MI, USA
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If I start my truck and immediately put it in reverse my brakes will not work, I have to let the truck sit for a couple minutes before my brakes will work. I have replaced my brakes thinking this would correct the problem but it did not. I have backed into a concrete post because of this. Very unsafe
Occasionally on initial start up the brake pedal does not want to depress, feels very hard and does not engage the brakes. First time it happened I was parked on a slope and the truck rolled backwards and only after stomping on the pedal with both did it stop but by that time it had rolled about 30 feet. This happened about 8 months ago, and continues to occur after the truck has not been used for several days. I haven't parked only any slopes and I always back up slowly to test them before I drive, when it happens I pump them several times and then they engage. I've had them checked by mechanic but he has not found anything defective and has not been able to duplicate the situation. Other than these occurrences the braking works normally.
My 2011 Ford F150 ecoboost is making a humming noise when you start the truck and move the shifter into a gear and apply the brakes., does this for about a minute or I rev the engine and it goes away. The brake pedal feels very week then the pressure comes back up. I have had this truck into gateway Ford in greeneville tn since the second day I own the truck. The saleman said this is normal for this type motor. They also changed the spark plugs for a miss I was having in the motor. I have been to the dealer 4 times always get sent away like im crazy its all in my mind. Don't know where else to turn any help would be very grateful. Thank you this happens thru out the driving of the truck
I was approaching a red light at an intersection almost in front of my work in town. I was driving approximately 25 mph on boll weevil circle and applied brakes with plenty of room to stop. My brakes didn't seem to do anything so I pushed the pedal to the floor and I was barely slowing down. I believe I was slowing only because I wasn't accelerating. My anti lock brakes did not work. Weather conditions: Light rain. I did not skid! I hit the driver's side of a Blazer which was coming from the right perpendicular to me. Dps case 6687819 local case 2016-07-4597. I have hands free in my vehicle but no electronic devices were in use, there were no distractions. I was alone returning to work after lunch. After having my vehicle repaired I took it to the Ford dealership and told them what happened. They ran a check and replaced the vacuum pump at no charge with a different type. I have had no issues since. Unfortunately, they did not cover my insurance deductible and the increase in my insurance.
The contact owns a 2011 Ford F-150. While driving 65 mph, the vehicle shifted into first gear. The wheels locked, and the ABS engaged. The vehicle was taken to a local dealer (lake view Ford, 12381 conneaut lake rd, conneaut lake, pa 16316), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the issue and opened case number: Cas-14072276. The contact was informed that the local dealer could use their pas to assist with repair fees, but no further assistance was provided. The failure mileage was approximately 100,000.
While driving the vehicle around 45 to 50 mph the vehicle started skidding. The brakes were not applied when this happened the vehicle just started skidding on its own. The vehicle sounded like the transmission was coming apart. I contacted Ford and told them about the issue and they said there were no recalls on the vehicle. I told them the this was a safety issue and that my wife has back problems and that when the vehicle started skidding it jerked us forward. If there would have been vehicles behind us or if we were going thru an intersection this could have caused a serious accident. They told me Ford was not responsible and that I should take the vehicle in and have it serviced. We were driving on a highway when this occured.
After starting vehicle and shifting into reverse, brakes are hard to press, leading to increased stopping distance. Has happened once in drive, only right after starting vehicle.
Temporary hard brake pedal condition at start-up followed by more normal pedal feel after a few seconds. When you first start moving you have to almost stand on the brakes pedal to get it the car to stop.
While driving at approx 65-70 mph on the entrance ramp to route 114 East bound from route 287 South bound (rhome, tx.) the brake light warning announced in the truck. I then went to test the brakes as they went all the way to the floor, I was slowing down but not much. I then had to use the manual transmission and downshift. Finally coming to a complete stop approx 3/4 to a mile down the road. Thankful no traffic at this time 615 pm (approx). The service report is attached the rear seal in the master cylinder failed, cause the booster to drawn in air and fail as well. As a not when the vehicle was stop I opened the hood and checked the brake reservoir was empty and you could hear air being sucked in. I had my 13 yr old daughter in the truck with me, as we were returning from her horse riding lessons. I don't image this "just fails" also as a note the vehicle was checked to include the brakes 04/01/2017 at that time the brake system was flushed - and another service (spark plugs) 04/10/2017 - in the looked at brake fluids and pads and rotors. No issues found, I also had checked my fluids on the weekend of May 6th, again no issues.
Master cylinder booster. Backed out of drive and went forward. Pushed brakes and the brake pedal went all the way to floor. This happened on a city street with no warning. Took truck to Ford dealer and they replaced master cylinder bypass and bleed system. There is a recall on the -150's but was informed mine wasn't covered.
Service bulletin was out for a break booster vacuum for 3 mdel years of the F150. Had taken my truck in around mid May 2016 and the part was on back order. (had a loaner truck for over a month) part was installed and had my truck back a week or two before the 4th of July 2016. Started hearing the noise again and was finally able to get my work schedule to work with me on getting my truck in today 10-17-16 and sure enough part is bad. Now Ford is saying it's on me to pay out of pocket for this part to be replaced again. Barely 3 and a half months after it was fixed. Claiming this was a customer satisfaction fix. There is no doubt why this shouldn't be a recall and why Ford shouldn't be manning up and taking care of this issue. Potential brake failure because of a reoccurring issue with this part on many other trucks.
Car indicated low brake fluid at traffic light 1... brakes operated properly for traffic light 2 then suddenly at speed brake pedal went to floor while attempting to slow for entry to highway on ramp after traffic light 3. I was able to avoid median at on ramp as well as two other cars while vehicle rolled to stop before traffic light 4.
My truck won't stop I happens in the mornings a truck suddenly stopped I put my brakes on my truck didn't stop in time and I hit the truck in front of me got in accident this is the second time this has happened to
The brakes fail and the pedal goes all the way to the floor. There is no warning whatsoever. I almost hit a house. I had just started the truck, shifted into gear and proceeded to move forward and when I applied the brake the truck would not stop.
A D V E R T I S E M E N T S
- Shirley, NY, USA