This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
So I went and got the recall done on it the one about the failing pcm and it dropping to first all of a sudden and temporarily losing control of the vehicle. Fortunatley every time this happens ive been going slow but there have been times when ill be going a good 60 something mph and it feels like ive hit a brick wall. so anyway i got the recall done and it was good fro a awhile but now its doing it again and when o called the dealership[ to find out what to do about it. They said I was sol and need to bring it in so they can find out whATS WRONG WOITH IT FEES NOT INCLUDED...
Vehicle's slams into 1st while driving. There is a recall on this issue, but dealership says Ford has stopped their initial fix. Apparently their fix is not working. Not able to get timeline on when Ford will come up with a solution for this. Does not seem safe to drive, but I need a vehicle. I can't get it repaired so now I'm in limbo with no vehicle. Feel helpless.
My dealer and Ford have refused to fix my vehicle under the original customer satisfaction program rules for 19N01, and because of a technicality and Ford new extra strict rules, I am being asked to pay out of pocket. I only have 10 days left on the customer satisfaction program and they are giving me the run around. My VIN was recalled for unintended transmission downshift safety issue, which has cause accidents and injuries as well as damage to the vehicle. 19N01 is the NHTSA number. The original recall I received in the mail said that the programming would be redone first (19S07) and I did that in late 2019. On February 8th I experienced an unintended downshift event while in motion, on the highway, I was immediately slowed down, 'wrench light' on my dash, as well as zero speedometer, and was in limp mode. This is exactly the symptoms in the recall. Thankfully myself and my truck were on injured. I took my Ford F150 to my independent Ford truck mechanic for a diagnosis, he found dtc P0722. A pdf of his work ticket is attached. He directed me to take it to the Ford dealer in dallas to receive the recall and free repair under the customer satisfaction program. I took my Ford F150 into planet Ford in dallas Texas, and they said that Ford change the requirements, they now requires that the code be present in the system, be printed out, for evidence to have the recall covered. They would not accept my mechanics evidence of the code. When they checked my F150, they claimed the code was no longer in the system therefore they could not fix it under the customer satisfaction program. I told them my Ford truck mechanic saw the code, they are very familiar with him and his independent shop, and they said it didn't matter, Ford changed the rules on them. Text and story continued in attached pdf
While truck is running it suddenly jolts an downshifts to first gear. Then jolts again into gear. It takes a while sometimes for it to get back in gear and running. Does it randomly but more and more often. Mechanic serviced transmission said it was fine. Feels unsafe to drive
- Fresno, CA, USA
Search CarComplaints.com for these popular complaint phrases...
Had a recall on my 2011 F150. I took it and got it fix for the 12C23 A/T range sensor and its still doing that same things, it goes into reverse but want immediate on the dash of my F150 and this condition increases the rick of a crash or someone being hit because the truck isn't signaling it's in reverse. So the time I took my truck in to get this problem fixed it didn't fix the issue and when I get in reverse and back out, I have to put truck in park and cut to rest it because if not the truck will not shift gears. I took it back to Ford and was going to charge me $2800 for lead frame and cpm
The contact owns a 2011 Ford F-150. The contact stated that while driving at various speeds, the vehicle independently downshifted without warning. The contact called autosaver Ford (11125 NY-22, comstock, NY 12821) and was informed that the vehicle needed to be diagnosed out of pocket. The vehicle was taken to an independent mechanic and repaired however, the failure recurred. The contact called the same dealer and was notified of NHTSA campaign number: 19V075000 (power train) which the contact linked to the failure. The manufacturer was notified of the failure. The contact was informed that the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 146,000.
I I took this vehicle to Ford of dalton, Georgia because there is a safety recall on the PCM and transmision that will suddenly downshift into 1st gear while going down the road. Customer service manager stated that it would cost me $140 dollars to diagnose the problem, and if the problem was the molded lead frame in the transmission that communicates with the output shaft sensor, that it would not be covered by the recall or warranty. This contradicts what the recall states. I shouldnt be charged $140 dollars for them to diagnose a recall..this is on a 2011 Ford F-150
Transmission would begin to make the vehicle, engine would rev up, transmission would down shift unexpectedly. After vehicle had been turned off, when it was cranked back up, it wouldn't go into reverse from park.
While driving down the road truck downshifts to first gear causing rear wheels to lock up. Check engine light come on and the speedometer and tachometer go to zero. Have to stop truck immediately turn off engine and restart. Sometimes this clears the error sometimes it takes additional attempts. We reported this to Ford and they are not willing to address this issue. Ford told us there is nothing they can do and our vehicle is not part of any recall. This is a real safety concern for me, my family and anyone on the road while we are driving this vehicle. This has happened while driving at various speeds on the city streets and on the highway.
2 recalls exist through Ford: 19N01 and 19S07. Bought truck with 163,760 miles on October 12, 2020 with no mention of recall. Recall notice received in January and very shortly began downshifting to 1st gear while driving at 55mph on a state highway!!! almost caused wreck. In order to get home, had to drive 25mph and slower on 55mph on same highway. Called Ford dealership and made appointment. Vehicle had to be towed to dealership. Recall 19S07 was repaired. They denied and refused to honor safety recall on 19N01. We were told we would have to pay $821 as vehicle was beyond 150,000 miles. In order to get vehicle in operational order, it had to be repaired. The downshifting is a major safety hazard; the mileage should not effect a safety hazard on any vehicle because it is a hazard. Date listed "when did this happen" is the day vehicle was picked up at dealership.
The transmission will not shift into gear from first gear. The RPM gauge goes up but transmission won't change gears. I have to disconnect the battery to get it going again and I am not getting a check engine light or code. I will also down shift while driving on the highway or get stuck in one gear depending on what gear I am on. It has done it several times already the last time was on February 05, 2021.
After cranking the vehicle, I put in in reverse. The check engine light came on and it did not want to back up. Fearing that I would damage the vehicle I had it towed to the dealer. It was pulling a trouble code P0705 for the transmission range sensor. There is a recall on this (12C23) for Ford F150's for certain 2011 through 2013 models. I was told that my vehicle was not included in this recall because it was made 4 months before the recall years. My Ford was made in 4/11. The recall started for 8/11 year vehicles. My truck is the same year, make, model, and has the same engine and transmission as the recalled vehicles and it should also be covered in the recall. This does not make any sense at all to exclude my vehicle. I have the receipt from the dealer that cost me $907.36. The tow bill was $140. I should be reimbursed from Ford for all this.
The contact owns a 2011 Ford F-150. The contact stated while driving 75 mph, the transmission shifted from 6th to 1st and loss motive power. The contact was able to restart vehicle. The contact stated that the check engine warning light was illuminated. The vehicle was taken to autonation Ford arlington (1400 interstate 20 w, arlington, tx 76017, (817) 200-4503) where it was diagnosed with needing the lead frame to be replaced. Upon investigation, the contact associated the failure with NHTSA campaign number: 19V075000 (power train) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 220,000.
The most recent incident resulted in transmission having a harsh downshift to first gear causing vehicle to jerk and engine revs up. This has happened several times in the past including a few days before taking it in for the recall repair in 2019. ( recall 19V -075). This problem, according to Ford, is due to intermittent failure of the output speed sensor ( part of the molded leadframe in the transmission). Two latest incidents occurred on a city street. Have had at least one occasion on an expressway where vehicle had very jerky transmission shift while in cruise control. Have complained about this to Ford and took the vehicle in on two occasions ( see attached invoices). The problem has never been resolved and no warning messages or trouble codes have been found during the repairs. Ford issued an extended warranty coverage ( program # 19N01) on May 2019 and my vehicle still qualifies. I took the vehicle in this week to request they replace the molded leadframe since the problem is still present. They refuse to replace the part because they say no trouble codes are present. I have found others on Ford forums who say they have the same problem and they also have no trouble codes stored either. Ford needs to acknowledge that the lack of trouble codes does not ensure the problem is not present. I continue to have concerns that my family's safety and others is jeopardized by Ford not agreeing to take responsibility and making the necessary repairs. They themselves say in the recall notice that "this condition could result in a loss of vehicle control, increasing the risk of a crash."
Transmission is getting stuck in 1st gear. The speedometer is not working when this happens. The vehicle is not showing any mechanical problem lights on the dash. The truck S a supercab lariat limited 6 speed 4X4, AWD. It is not showing up on the recall list vehicle has almost 90,000 miles
Wile driving, the vehical will down shift with a loud bang. On a highway the trans will go betwine 5&6 gear. Now the it went from 6 to 1 gear, sending the vehical, all over the road. The people at Ford dealers think it's funney. I do not think so they know I need a new trans, I did not hit know one. Thr vehical is home.
The contact owns a 2011 Ford-150. The contact stated that while driving 25 mph, the vehicle downshifted to first gear with the output shaft speeds sensor warning light illuminated. The contact depressed the accelerator pedal however, the vehicle failed to respond. The contact veered to the shoulder of the roadway, turned off and restarted the vehicle, and the vehicle resumed normal operation. The failure recurred seven additional times. An unknown dealer was contacted and the contact was informed that the vehicle needed to be diagnosed. An appointment was scheduled which was still pending. The vehicle was inspected by an independent mechanic who diagnosed the vehicle and informed the contact that the oss connector failed and needed to be replaced. The vehicle was not repaired. The contact mentioned NHTSA campaign number: 19V075000 (power train) as a possible solution to the failure however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 72,000.
My truck was reprogrammed for the sudden transmission downshift issue. It is still occuring. After numerous calls to Ford I was told the dmv would issue recall notice. How can they if Ford won't send the correct information? the downshift delete also affects the downshift when in tow haul mode, so that it will not downshift to assist in braking. I need my truck's transmission to be fixed so that it will stop downshifting when trying to accelerate. This is dangerous when merging into traffic.
A D V E R T I S E M E N T S
- Houston, TX, USA