This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After the first incident with sudden down shifting of my transmission, I took my truck in to my local Ford dealership. I was informed that a new programming fix was available for the active recall. The "fix" was completed, and now about 3 weeks later the truck continues to downshift suddenly. Not only sudden downshifting, but during acceleration the transmission seems to struggle shifting out of first gear. My truck only has about 57K miles.
Was driving 2013 Ford F150 FX4 with ecoboost engine about 60 miles per hour when truck suddenly shifted into 1st gear and caused truck to rev RPM's and rapidly and unexpectedly to decrease speed due to shifting to first gear almost causing an accident on a city street. After the speed decrease, unable to get car into higher gear and drove at very low speeds to exit road. Turned car off and on and it not help. After about 5 minutes, car was able to drive but experienced the issue several more times driving to mechanic. Another family member experienced the same issue the day before, but did not realize the truck was shifting into 1st gear. Took truck to mechanic and ran diagnostics for $100 fee and was told me to take to dealership for a known issue. At the dealership, a "fix" was implemented, but the fix caused another issue and when the air conditioning started, the whole dash vibrates and make loud noises. Dealership still has truck trying to figure out issue of loud noise when turning on ac. Did not have issue with vibrating until the "fix" was issued. Nor did the mechanic notice the issue with the ac when it was taken in for a diagnostic before taking to dealership.
I was driving in town and had to brake hard (not enough to screech the tires) due to the car in front of me. When I tried to accelerate again the truck sort of lagged, took a second to begin accelerating. Things seemed ok for a minute so I continued on my way. Suddenly the RPM needle began to go all over the dial and the wrench light came on. I decided to head back to town since the truck felt strange. As I was driving on a major road (under speed to the side with my flashers on), all of a sudden the truck just stopped accelerating. The engine was still running but I just wasnt going anywhere. I was able to coast to a safe stop. Also I started to smell something like a burning smell so I pulled over, turned the truck off, and called for a tow.
While cruising down the highway this past weekend at 75 mph the truck suddenly went down into 3rd gear, then down to first and went into a stall mode. I pressed down on the accelerator and received no response. The RPM gauge went up to almost 5000. I then placed the transmission in neutral and then back to drive, whereupon the vehicle finally went back to normal and in 6th gear!
I recently had my truck serviced for the reprogramming of a transmission concern. The next day my engine light came on and it will not run higher than 1st gear. The dealership was not helpful at all. They could not look at my car for another two weeks.
While the vehicle was in motion the truck suddenly downshifted and caused the engine to rev to max rpms. This resulted in a sudden jolt of the entire vehicle and rapid deceleration. Vehicles traveling behind me had to slam their brakes to narrowly avoid rear ending me because the truck slowed down so suddenly and with no brake lights as a warning. On several occasions in the last 2 days since this happened, the speedometer has acted erratically by going up and down from 0 to highway speed of 60mph while I was traveling with cruise control set at 60. The transmission seems to shift erratically into a gear that would match the speed of where the speedometer indicates even though the true speed is 60mph. These sudden down shifts seem to have damaged my transmission because the truck now has issues going into gear from a stop and will rev to over 4000 RPM without shifting into 1st gear to start moving. Once it's moving, the transmission often shifts erratically when the speedometer acts up. I will not drive the truck anymore except to have it repaired because it is too dangerous.
When pulling off of a residential street onto a city street the evening of Oct 1, 2019 (speed limit 45 mph) my truck got stuck in 1st gear. With traffic around me, I attempted to shift into 3rd 2nd and 1st, but no change. I went back to drive and still no change. Then a wrench showed up next to the odometer and the odometer went to - - - - - and speedometer went to 0, RPM still worked. I pulled off the road and turned off truck and restarted and all was fine. This happened to me a couple of days before, but when I shifted to 3rd, it started working again. I had the transmission related reprogram recall completed on 23 Sept. Both shifting events occurred after the reprogram. This could be a serious safety concern if it happens at a busy time. Fortunately traffic was light when it happened to me both times. There doesn't seem to be a mechanical problem because turning the engine off and immediately turning on corrected the problem both times. It could be coincidental that this is happening after the reprogram, but I wanted to report because of the number of other people experiencing the same problems. It seems very similar to the descriptions from some people regarding the lead frame issue reported on the 2012 model.
Upon trying to pass or accelerate my truck, it loss power and boggle down check engine lights are on. Leaving my house three blocks away from my distanation
Travelling in 30-35mph zone when all power drops - the dash screen lit up orange with the wrench icon, engine light came on, throttle response was lost which made the truck slow down. I veered over into the turn lane as the truck came to a stop. When it stopped, it was idling very roughly. The throttle was barely responsive... I could only inch forward (even if I floored it), but that's about it. I shut the truck off, waited 10 seconds, turned it back on, and all was well. This has happened 3 times in 3 weeks. I would not want to be on the highway when this happens.
While driving about 45 mph on a city road the truck suddenly downshifted into either 1st or 2nd gear. This caused a sudden slow down and loss of power while in traffic. The powertrain warning indicator light flashed and my truck went into limp mode for the remainder of the ride home. After parking my truck and re starting the vehicle, no warning indicators are visible, check engine light is not on and the truck seems to be operating normal. I contacted Ford customer service and they said my truck was under the recall, but no fix was currently available. Ford customer service then told me to take my truck to a dealership and they would tell me if it was safe to continue to drive. Quick recap: The truck downshifted, sudden slow down, recall states this may cause loss of control of vehicle, Ford says no fix available at this time, Ford also says take it to a dealership even though they admit the dealership cant fix it. Ford also refused to provide documentation stating the vehicle was or was not safe to drive.
The contact owns a 2013 Ford F-150. While driving 10 mph, the vehicle failed to accelerate when the accelerator pedal was depressed. The contact heard a loud, abnormal noise when trying to accelerate more than 10 mph. The contact also stated that the power train fault warning indicator was illuminated and the transmission temperature was between 180 to 190 degrees. Also, on another occasion, the vehicle began to hesitate and turned off while driving. The vehicle was unable to be driven. The vehicle was not diagnosed or repaired. A dealer and the manufacturer were not contacted. The VIN was included in NHTSA campaign number: 19V075000 (power train). The failure mileage was 102,000.
While accelerating quickly, but not so much as to spin the tires, the vehicle started "bucking". I was doing about 35-40 when it got pretty bad. The engine felt as if it was stopping and starting very quickly. It was actually pretty hard to control and it causes the truck to not allow me to accelerate onto the highway or even reach highway speeds. The check engine light started flashing and did not stop flashing for about 2 minutes. The truck would also not let me accelerate for that amount of time either.
The contact owns a 2013 Ford F-150. The contact received notification of NHTSA campaign number: 19V075000 (power train). Purvis Ford Lincoln (3660 jefferson davis hwy, fredericksburg, va 22408, (540) 898-3000) was contacted and confirmed that the parts were available. The dealer informed the contact to bring the vehicle in for service. The powertrain module was reprogrammed; however, the vehicle jerked violently. Also, while driving various speeds, the power train warning indicator illuminated. The manufacturer was contacted several times, but did not assist. The failure mileage was approximately 150,000.
The contact owns a 2013 Ford F-150. While driving 60 mph, the transmission downshifted on its own and the tires slid. The vehicle began to coast as the transmission kicked back into gear. In addition, the service transmission warning indicator illuminated. The vehicle was driven to bredemann Ford (2038 waukegan rd, glenview, il 60025, (847) 510-5585), but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 88,000.
The contact owns a 2013 Ford F-150. While driving, the transmission shifted from high to low gear and the rear of the vehicle seized and start to skid down the road. The engine stalled, but the vehicle was able to be restarted. Also, the contact noticed that the gear independently shifted out of drive and failed to shift out of gear. In addition, the wrench warning indicator illuminated. The contact stated that the instrument panel indicated that the vehicle was in drive; however, the vehicle remained in third gear and could not shift out of gear. The contact drove to james hodge Ford (1711 SE Washington St, idabel, ok 74745, (580) 286-7676) and was advised to take the vehicle back to where it was purchased. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 250,000.
Since purchased new the engine will intermittently completely shut down especially during damp weather. It has spent weeks at different dealerships yet the problem persists. The engine will sputter and kill taking with it the power steering, brakes, and lights. It is still an issue today. The other problem that is really concerning is the automatic transmission will suddenly shift itself into first gear at highway speeds and send rpms racing for no reason. I was told by my dealership V&H in marshfield that they 'reprogrammed' the transmission but that still happens from time to time. All of these things happened mainly at highway speeds with the engine being most common during wet weather. It happens rather frequently with the last episode being on 8/12/19
The recall was to be resolved by end of second quarter 2019. VIN: [xxx] year: 2013 make: Ford model: F-150 number of open recalls: 1 NHTSA recall number: Opens new window takes away from VIN lookup section> awaiting# recall date: February 12, 2019 manufacturer recall number: 19S07 summary: On your vehicle, an intermittent failure of the output speed sensor (oss) in the transmission may result in an unintended downshift to first gear. Safety risk: An unintended downshift into first gear can cause an abrupt wheel speed reduction, which could cause the rear tires to slide until the vehicle speed slows down. This condition could result in a loss of vehicle control, increasing the risk of a crash. Remedy: Ford Motor Company has authorized your dealer to reprogram the powertrain control module with software that will prevent an unintended downshift into first gear in the event of an intermittent oss failure. This service will be performed free of charge (parts and labor). F-150 3.5L, 5.0L, and 6.2L vehicles: Ford Motor Company is working as quickly as possible to develop the software for this repair. When the software become available, Ford Motor Company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge (parts and labor). The software is anticipated to be available by late 2nd quarter, 2019. Recall status: Recall incomplete manufacturer notes: To check for non-safety-related programs applicable to your vehicle, see www.Ford.com/ or call your Ford dealer. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Acworth, GA, USA