This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving down highway at highway speeds, the truck shifted in to 1st gear by itself causing a near collision. I had to get to the side of the road quickly almost causing a fatal accident. I got it to a Ford dealer and the service department said the leadframe on the transmission had started to fail causing the transmission to change gears on its own and also shorted out the instrument control panel. I found out Ford knew about the problem with the defective parts but did not inform me. They also had a Customer Satisfaction recall for this problem up to 150,000 miles. My vehicle has 153,000 miles so Ford will not replace the defective part under the recall. With what I experienced with this part failure, I believe this should be a safety recall before someone gets killed, if they have not already done so. Cars, like appliances, should be designed to fail safely not fail in such a way as to endanger the occupants and other vehicles around them.
The wrench came on speedometer wasn't working acted like it wasn't shifting correctly turn signals wouldn't turn off after completing a turn and fuel mileage wasn't working looked in owners manuel found it says power train malfunction/reduced power contact authorized dealership as soon as possible
Driving down highway at 65 miles per hour the truck lurched forward and acted like it had a total loss of power. The speedometer dropped to 0 and stayed. The airbag light came on. The truck downshifted from 6 gear to 1 st gear instantly, throwing the truck into a slide. I lost control of it, went into a ditch came back up on the road as it proceeded to lurch forward and stop consistently like it was possessed ! I threw it into neutral and as the motor was redlining as well. The center info screen went blank and a wrench appeared on it to the right. I drove to my work in 3 rd gear and it shifted up to 5 th. But would not shift down up past that. I had it towed to the only dealer that worked on transmission recalls. I paid 65$ to have it towed. They did the reprogramming as per Ford. I got it back a month later. Worked great for 4 days then on my way to a tire rotation at 71 mph it did it again. Downshifted to 1 st. Violently. This time I almost got hit by a semi truck! Had it towed again, cost me 90$ this time. Same place. They got in a fix part for it some ring assembly that goes in transmission. Gonna cost me over 370$ for certain parts the recall won-€™t cover. We will see if this fixes
The contact owns a 2013 Ford F-150. The contact stated while driving at various speeds, the speedometer would drop to 0. The contact stated while driving 55 MPH, the vehicle downshifted to first gear independently and the rear wheels locked up, causing the contact to almost lose control of the vehicle. The check engine warning light was illuminated. The contact was able to veer to the side of the road. The contact turned off and restarted the vehicle. The contact was able to continue driving. The vehicle was taken to the dealer where it was diagnosed that the failure was associated with the Output Shaft Speed Sensor (OSS) and the transmission. The dealer informed the contact that the failure was associated with Ford Technical Service Bulletin Number: 16S19. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 140,000.
Engine oil continuously spills onto the engine, and it has caused engine failure. The check engine light and the oil reserve light will come on and it will cause a massive decrease in speed and even shut down. I was coming off the highway when it shut down last time almost causing a massive car accident. We have taken it to the ford dealership, but they told us that we would need a new engine.
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle hesitated during acceleration while the speedometer gauge went to zero. The transmission warning light was illuminated. Additionally, the odometer was inoperable and the transmission inadvertently downshifted to an unintended gear. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The dealer informed the contact that the vehicle needed to be diagnosed before honoring the Customer Satisfaction Program Number: 19N01 (Transmission Molded Lead frame Extended Coverage). The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.
On several occasions my F150 2013 while driving this vehicle went from 6 th gear to 1st the last time this happened I was getting off an exit ramp at 45 mph and almost flipped my truck. Both recalls were performed on my truck in. 2019. Ford motor company refused to fix my truck. They have extended the warranty on the part causing the problem for 10 years or 150,000 miles which my truck is under both.
Rear transmission lines broke / came apart Lost power to transmission both drive and reverse Currently at ford for repair; waiting for parts Yes, inspected at ford dealer and mechanic verified transmission lines broke / came apart No warning signs, happened ascending a 9-story parking garage in Chicago, transmission slipped when trying to get into parking space Parked, left trail of fluid, checked under hood and transmission fluid over ground, cowling, and radiator No warning signs at all, no lamps or messages, no symptoms until lines broke
Transmission suddenly downshifting and locked up rear wheels. I was almost rear ended going 45 with my kids in the truck. Took in for recall associated to this issue a few years back and they did a pcm reprogram that was supposed to fix this issue. Now I took it in and the replaced the lead frame under the recall. Got my truck back and got no more that 200yds from the dealership and it stuck in 2nd gear. Next stop light it stuck in 5th gear. This put my life in danger of getting into a wreck. I took it back 30 min later. Now they said I need a transmission due to this recall failing my transmission. I just forked out almost $4400. for a transmission. That failed to to ford covering up a transmission fault for years. No previous problems with my transmission. Service work completed at a Ford dealership. I feel ford should have replaced this transmission.
safety recall issued january 2020 19s07 pcm programming. 2/14/2020 vehicle pcm was reprogrammed. 2/01/2022 vehicle began having shifting issues. 5/19/2022 dealer reprogrammed pcm again, said no mil light on and no codes present so did not meet ctiteria for warranty under customer satisfaction program 19n01 because no codes stored, but according to tsb 16-0008 diagnostics codes may or may not be stored in the pcm! vehicle symptons got worse after 5/19/2022 pcm reprogramming. vehicle is back at dealership as of 7/6/2022.
The contact owns a 2013 Ford F-150. The contact received Customer Satisfaction Program: 19N01 (Power Train) notification for lead frame failure from the manufacturer. The contact stated that the low speedometer, air bag, and assistance air bag warning light illuminated while driving approximately 65 MPH. The contact took the vehicle to the local dealer who diagnosed a failure with the lead frame. The vehicle was not repaired. The dealer agreed to repair the lead frame failure; however, the parts were not available. The manufacturer was notified of the failure. The approximate failure mileage was 104,000.
The contact owns a 2013 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly downshifted into first gear, causing the vehicle to lose motive power. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 185,000.
I was driving my truck in north Georgia while towing a trailer under 5000 lbs. The truck was in cruis control at 68 mph and the truck suddenly down shifted from 5th to 1st. I got the truck off the interstate at a reduced speed since it wouldn't shift up. When this happened an orange wrench light came on. When I stopped I turned the truck off and the light went away. We fueled up and got on the road. Shortly after the truck did the same thing with dropping to first gear and felt like it lost power steering. We pulled over and detached the trailer. I then got back on the road and after getting off the interstate and to slower roads the truck did the same thing. Every time the truck did this it reset the lights on the dash. The truck then sat for 5 days with out being driven. On my way home the check engine light came on. On Sunday June 12th the truck was dropped off at banner ford in Mandeville louisiana. The mechanic advised that while the truck acted like the lead frame recall issues they will not do anything unless I can prove the truck did this. The proof is they need to have a code show up. However, every time it did this the wrench light went away when the truck was restarted. I was told by Ford that when this happens I need to drive the truck straight to dealer without turning it off. Since the dealer said they couldn't do anything I called the 1 866 Ford number. The CAS # with Ford is attached to this. There has been poor communication with ford toe through this. The dealer told Ford that I picked the truck up earlier this week but in reality I picked it up today because the dealer called me yesterday. The ford apparently the dealer mechanic never communicated with Fords mechanic to resolve my issue and told them I got my truck sooner.
The contact owns a 2013 Ford F-150. The contact stated he received notification of NHTSA Campaign Number: 19V433000 (Power Train) and after the vehicle was repaired while driving 20 MPH, the vehicle was not shifting correctly. Additionally, the vehicle would accelerate and decelerate inadvertently. The dealer was contacted and stated that the transmission wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The failure mileage was 160,000.
The contact owns a 2013 Ford F-150. The contact stated that the vehicle was taken to the dealer for a recall repair related to an unexpected downshifting while driving. The contact stated while driving approximately 30 MPH, the vehicle downshifted inadvertently. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the power train control module needed to be reprogrammed. The software was updated however, the failure recurred. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V433000 (Power Train). The manufacturer was notified of the failure. The approximate failure mileage was 175,578.
The contact owns a 2013 Ford F-150. The contact stated that while driving approximately 65 MPH, the vehicle inadvertently downshifted to 3rd and then 1st gear, and the tires locked up. There were no warning lights illuminated. The vehicle was taken to the local dealer and the contact was informed that there were no fault codes retrieved. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was approximately 115,000.
May 18, 2022; Vehicle has 140,650 miles. My truck drove fine all day until It seems the like the transmission failed, it just kicked out of gear. The check engine light came on, as did the air bag light. The truck had no power, no fuel control, and seemed no transmission control. The first time, I was able to coast to a safe area, stop, and put the truck into park. It would not shift back into gear to proceed. I shut the vehicle off, and in park. Restarted and proceeded to continue, then it drove fine for less than 1/2 mile, and the check engine light and air bag light both came on again. The same problem occurred as before, no power and no transmission. I was able to coast to safety again, and shut the truck off again. Placed into park and restarted. Put into gear, and drove to a parts store about 1 mile away, with no problems, but I could feel the transmission hesitating to change gears. The parts store was unable to get any malfunction codes from the truck. We were able to drive the truck home without any other problems yet, 13 miles.
The Output Speed Sensor has been failing multiple times since I had the recall remedied in September 2021. The codes p0720, p0721 and p0722 have been present, and it hadn-€™t been to much of an issue until it downshifted to first gear while going 60+ mph, causing me to temporarily lose control. Because of the downshift the engine redlined causing the 8th valve to fail. The dealership says I need a new engine and refuses to fix the transmission because my truck has a salvage title. They also claim that they can-€™t confirm that the transmission caused the engine to blow. They have since been giving me the run around. The salvage title was present when they did the remedy in September but now it is an issue and to my understanding they cannot refuse to fix a recall because of a salvage or branded title. This happened a month ago and they are still dragging their feet, leaving me with no vehicle and not a lot of options. I have read that fords first remedy was to reprogram the PCM, but the real cause is the OSS going bad and the real remedy is a replacement of the lead frame. I would like to know why they didn-€™t replace the lead frame the first time if it is proven to work. I feel as if I-€™m not the only one this has happened to.
A D V E R T I S E M E N T S
- Laurens, SC, USA