This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving down the freeway, the vehicle lost response to the throttle and transmission resulting in no ability to safely move off the road and needing to coast to the shoulder. A wrench icon on the dash appeared along with an engine light which stayed illuminated and was reading a p0720 error code (Output shaft speed sensor). This occurred twice while going freeway speeds, and once at city street pace. The issue was able to be reset by turning the vehicle on and off, but repeated a couple more times. This is available for inspection as the check engine light has stayed illuminated. A similar issue has occurred where the vehicle will have a wrench symbol on the dash, with the speedometer mileage not working in addition to not shifting below 3rd gear and above 5th gear.
My 2013 Ford F150 has been throwing wrench light while downshifting automatically. for months. Then I lose my speedometer and the airbag light illuminates. I also have had random downshifting that causes a lock up in the back end (basically giving the feeling of slamming on the breaks). I took my vehicle in to Ford dealership on 12/8/22 and they did states that it was part of the 19N01 lead frame recall. My truck was at around 104,000 miles. I have called multiple times with no luck on when part will be available. I have no other vehicle to drive and ford has not offered any type of resolution. After having the rear end lock up multiple times I am concerned to continue driving the vehicle. I am also very concerned with what kind of other damage all this erratic downshifting is doing to my vehicle, especially the automatic transmission.
The problem is when driving the vehicle losses power, service icon come on, but all the instruments go blank including speed, oil pressure, fuel. the vehicle accelaration does not work proper, it feels like it get stuck on high gear. unable to accelerate rapidly. when checked for codes not codes indicated. then when i turn the vehicle off and restart it, everything start to work proper.
- Lilburn, GA, USA
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2013 Ford F150 in the past week has experienced sudden downshift with speedometer dropping to 0 with electronics failing in the vehicle while being operated. I started to research and there was not an official recall but instead treated as a Customer satisfaction program 19N01. I have never received any emails thru the ford app, although my email is registered, never had this brought to my attention by any of the Ford dealers while they were performing routine maintenance. I immediately took the truck to the dealer where it was purchased at Preston Ford, Denton MD. I have been advised that there was a warranty extension done until 10 tears or 150,000 miles. My vehicle currently has 155K miles. I was advised on 12/5 that they will not cover the normally $1200 repair because of the mileage, even though I wasn't provided an explanation why I was not notified. Then I was told due to supply chain issues, Ford is unable to get the lead frame, so they have to order a whole new valve body for $1900 if I would like the truck to be repaired. This is my daily vehicle. How is it that an issue that causes a sudden stop, which could lead to collisions and has also been known to shift in reverse not an actual recall since lives are in danger? This should be a true recall and Ford needs to fix. This issue shouldn't have a mileage constraint on it. A serious driving hazard should be rectified regardless of how many miles a vehicle has.
When attempting to coast to a stop at slow speeds the throttle stays up and even causes the truck to accelerate at times. The truck will shift hard randomly. The truck appears to get stuck in a high gear and loses power to accelerate, at times. Driving at highway speeds the truck loses power. A mechanic shop pulled codes p0720 and P0722. The mechanic shop referred me to the dealer because the codes were under an extended warranty for a recall 16s19-supplement #1. The dealer reported that they did not pull any codes off the truck except finding erratic misfires. The dealer reported that the truck engine light has to come on for them to read a code. They reported they can not order the lead frame part until they pull a code off the truck. They also report the part is on back order with no ETA. The trucks wrench light continues to come on but not engine light. An auto body shop was able to pull P0720 code off my truck without the engine light coming on. Ford has not returned my calls.
01 Apr 22, vehicle was received from Penske Ford after coolant leak to include scheduled maintenance such as engine oil and filter change, engine air filter, transfer case fluid change, drive belt, front differential fluid change and lastly the transmission fluid and filter change. Mileage in was at 156877 and mileage out from the services was 156879. Approximately 6,000 miles added from the mileage counter, the vehicle experienced sudden downshift with speedometer dropping to zero and passenger airbag caution illuminated on the dashboard. Upon reading the code via the OBD2 code reader, the following DTC were noted: p0720 output shaft speed sensor circuit; p0722 Output Shaft speed sensor circuit no signal; U0401:00-0B Invalid Data received from ECM/PCM A; B00A0:68-8B - Occupant Classification System; U0401:68-0B Invalid data received from ECM/PCM A; U0401:00-0A. Safety risk was the sudden down shift while going at normal speed or flow of traffic. Sudden downshift can result into a rear end collision. The vehicle has not been inspected since the malfunction however, through research of TSB 19N01 and contacting the dealership, it was determined that the extended warranty did not apply due to the mileage exceeded the 150,000 therefore I ended up buying and fixing my own vehicle with current mileage of 163421.4 at completion. This vehicle was also recalled for 19NS19 because of 6R80 transmission. I am unsure if this warrants another recall however, it is my belief that it should be looked at again.
the gears automatically changed while in motion driver at risk of loss of control of vehicle and pedestrians in residential area at risk of contact symptoms cannot be duplicated and verified by manufacturer vehicle has been inspected by local auto diagnostic repair buisness warning error displayed on driver console of 'open wrench' indication of random electrical or mechanical error
Current recall of vehicle shifting up and down while driving down the road. Sometimes shifting all the way down to first gear while going down the highway at 45-50 miles per hour.
Vehicle will not shift properly into gear or switches gears randomly into the wrong gear for the speed. Apparently it is the software that controls the speed control sensor for the transmission
I'm not sure if it's the cruze control or just the the accelerator that is causing the problem. I'm driving along and then the truck kicks into high speed almost throwing me off the road. At times it's slow then it kicks in. Very scary.
Speedometer shut off. Truck stayed in 6th gear and wouldn't down shift. Gears are erratic. Wrench shows on screen. Check engine light is on. Truck won't shift properly.
Engine oil continuously spills onto the engine, and it has caused engine failure. The check engine light and the oil reserve light will come on and it will cause a massive decrease in speed and even shut down. I was coming off the highway when it shut down last time almost causing a massive car accident. We have taken it to the ford dealership, but they told us that we would need a new engine.
I was driving my truck in north Georgia while towing a trailer under 5000 lbs. The truck was in cruis control at 68 mph and the truck suddenly down shifted from 5th to 1st. I got the truck off the interstate at a reduced speed since it wouldn't shift up. When this happened an orange wrench light came on. When I stopped I turned the truck off and the light went away. We fueled up and got on the road. Shortly after the truck did the same thing with dropping to first gear and felt like it lost power steering. We pulled over and detached the trailer. I then got back on the road and after getting off the interstate and to slower roads the truck did the same thing. Every time the truck did this it reset the lights on the dash. The truck then sat for 5 days with out being driven. On my way home the check engine light came on. On Sunday June 12th the truck was dropped off at banner ford in Mandeville louisiana. The mechanic advised that while the truck acted like the lead frame recall issues they will not do anything unless I can prove the truck did this. The proof is they need to have a code show up. However, every time it did this the wrench light went away when the truck was restarted. I was told by Ford that when this happens I need to drive the truck straight to dealer without turning it off. Since the dealer said they couldn't do anything I called the 1 866 Ford number. The CAS # with Ford is attached to this. There has been poor communication with ford toe through this. The dealer told Ford that I picked the truck up earlier this week but in reality I picked it up today because the dealer called me yesterday. The ford apparently the dealer mechanic never communicated with Fords mechanic to resolve my issue and told them I got my truck sooner.
May 18, 2022; Vehicle has 140,650 miles. My truck drove fine all day until It seems the like the transmission failed, it just kicked out of gear. The check engine light came on, as did the air bag light. The truck had no power, no fuel control, and seemed no transmission control. The first time, I was able to coast to a safe area, stop, and put the truck into park. It would not shift back into gear to proceed. I shut the vehicle off, and in park. Restarted and proceeded to continue, then it drove fine for less than 1/2 mile, and the check engine light and air bag light both came on again. The same problem occurred as before, no power and no transmission. I was able to coast to safety again, and shut the truck off again. Placed into park and restarted. Put into gear, and drove to a parts store about 1 mile away, with no problems, but I could feel the transmission hesitating to change gears. The parts store was unable to get any malfunction codes from the truck. We were able to drive the truck home without any other problems yet, 13 miles.
The Output Speed Sensor has been failing multiple times since I had the recall remedied in September 2021. The codes p0720, p0721 and p0722 have been present, and it hadn-??t been to much of an issue until it downshifted to first gear while going 60+ mph, causing me to temporarily lose control. Because of the downshift the engine redlined causing the 8th valve to fail. The dealership says I need a new engine and refuses to fix the transmission because my truck has a salvage title. They also claim that they can-??t confirm that the transmission caused the engine to blow. They have since been giving me the run around. The salvage title was present when they did the remedy in September but now it is an issue and to my understanding they cannot refuse to fix a recall because of a salvage or branded title. This happened a month ago and they are still dragging their feet, leaving me with no vehicle and not a lot of options. I have read that fords first remedy was to reprogram the PCM, but the real cause is the OSS going bad and the real remedy is a replacement of the lead frame. I would like to know why they didn-??t replace the lead frame the first time if it is proven to work. I feel as if I-??m not the only one this has happened to.
The vehicle received the recall software update but I have still experienced sudden downshift to 1st gear on a few occasions. Also have intermittent failure of speedometer and shifting issues that resolve with shutdown and restart.
I have a 2013 F150 3.5 L V6. I can be driving down the road and a truck will Stick and first second and third gear pull off the road park and turn it off then turn it back on then it-??ll be fine Happens periodically but no warning lights come on and then I drove it the other day and it was stuck in third gear, speedometer quit working, mileage quit, working the wrench light, come on and then the check engine light come on.Been to the dealership twice and the first time they change out the plug block on the transmission said it was leaking that didn-??t fix the problem then I took it back a week later and they said they couldn-??t get it to do anything wrong now three months later it is starting To happen more frequently had code check P0721 Said it was the output shaft speed sensor can anything done to fix the problem. So I don-??t have to keep spending money when I take it to the dealership where I bought the truck in August 2020 it came with a two-year bumper bumper warranty
A D V E R T I S E M E N T S
- Port Saint Lucie , FL, USA