This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Door locks frozen - can't secure driver's door while driving... it's 24 degrees this morning. Dry, no rain. I hit the fob to open the driver's door. It opens. I hop in the truck. I start the motor. The rectangular warning screen appears. "driver's door ajar", or something like that. I attempt to close the door again. It will not secure. I checked to make sure nothing is caught in the jam. Looks good. Door will not secure. So, I had to drive the truck with my right hand across my lap to hold the door closed. Once at my destination, I hopped out and attempted to close the door. It just bounces and will not secure. Well, I hit the fob to lock it and low and behold, it locks. The truck is now locked and secure, but it won't unlock. I can't get in it. I guess it is now frozen in the locked position. I'm stranded.
Whenever outside temperature is below freezing the drivers door will not latch at all and has to be held closed while driving. When the temperature of the door warms the latch functions normally. This has happened at least six times and I have it documented on video however the file is to large to attach I can email it another way if needed when I'm contacted.
Vehicle is a supercrew (4 door). Door locks do not latch in weather below freezing. Thankfully, vehicle was stationary when discovered. There is a Ford tsb already (tsb 16-0155). Dealer applied a "temporary" fix because parts are not available, but I would think the doors staying closed properly should be a larger issue than a tsb.
Driver side door won't latch; using remote, door won't unlock. Under freezing conditions the driver side door won't latch upon closing after sitting for an hour or so. Amount of force used to close the door makes no difference. Using the remote, the door won't unlock. The knob on the door goes up about halfway and then immediately drops back down. The door will unlock with the key, but you can feel the stress as the lock moves. Appears to be water related. Once the interior warms up enough (upwards of 20-30 minutes of idling, depending on outside temps), then the door will latch and the lock will engage/disengage. Passenger door unaffected at this time, but is very rarely used, maybe 30 times in the first seven months of ownership. Wet environment, 100+ inches of rain per year. Problem ongoing.
My doors fail to re-latch after opening during cold weather. My doors have opened while driving several times when the door is closed and locked without anyone touching the door latch.
- Issaquah, WA, USA
Search CarComplaints.com for these popular complaint phrases...
Door locks freezing in cold (<32%) weather. This is mostly a major inconvenience, but could, given the right circumstances, be a safety issue where immediate ingress/egress is required.
Purchased truck new, at around 5000 miles the drivers door would not close, after repeatedly slaming the door the latch finally latched, it happend several times since. I took it to the dealer they said I needed new latches in both doors. Thay said it is a issue on only the upper levels. After waiting a week I took the truck in than they told me some of the parts are on back order and don't know when they will receive them. I left the truck until they get it fixed. Seems like a major safty issue if you have to drive with the door open.
When the outside temperature dropped the vehicle locks and door latches stopped working. The doors will not latch, which prevents me from securely closing them. This is effecting all of the doors. Temperature is 32 and below.
I went out to my truck this am to go to work at 6am - 22 degrees. I had started my truck remotely a couple of minutes prior. I opened the driver door and it would not latch closed when I tried to close the door. I went to passenger side, it opened but would not latch. I turned the engine off, exited truck, door still would not latch shut. I left it sit for a bit. Came back an hour later and doors still would not latch shut. I then closed the doors, unlocked the locks with remote, locked the doors, doors were now latched shut but now cannot unlock doors with remote.
Passenger side door won't lock shut on 2016 F150 supercrew. The latch doesn't seem to engage and lock. The door shuts but bounces back open. It started in very cold temps, maybe temp is to blame?
During temperatures below freezing (32 F) one or more of the door locks and/or latches will freeze and become inoperable. Power lock buttons will not function to unlock the door and door handles will not open the doors (from the outside). Doors have to be unlocked from the inside, by manually cycling the pull knob multiple times to loosen the frozen lock. Frozen door latches are only able to be opened from the inside (using the inside handles). At times, the frozen door locks and latches will not re-secure the doors and the doors will not lock or the latch will not secure and the door will remain unsecured/open and/or unlocked. Twice I have had the doors pop open while driving.
Rear end collision on I-25 in denver, co 80112 9/28/2016 4 pm, sunny and clear weather, traffic moderately heavy "slow and go" in motion appx 25mph, no injuries
The contact owns a 2016 Ford F-150. When the contact lifted the aluminum covering on the bed of the vehicle, he noticed a large hole. The dealer advised him to cover the hole with plywood or to pay for a bedliner. The manufacturer was made aware of the failure and promised to have a regional manager call the contact back. The failure mileage was 900.
The bed of the truck is separated from the side wall of the truck, this is around the fender wells, allowing water and vapors into the bed area of the vehicle.
Driver door of 2016 Ford F150 will not latch when closing. Problem primarily occurs after vehicle has been in use. After opening the door, the door will not latch in a secure position when attempting to close. Will occasionally latch when pressing the unlock button after opening. Driver can be inside the cab or outside the vehicle and problem occurs either way. I have contacted my local Ford dealer and service center and they were not familiar with this issue. Operator has not been able to replicate the problem on any of the other doors - just the driver door. Vehicle is a supercrew model. Problem occurs when operator has truck off, opens the door, gets in vehicle, attempts to shut door (doesn't latch), starts vehicle and re-attempts (still doesn't latch), and will even occur with vehicle shifted into "D" (drive) and re-attempts (still doesn't latch). This owner and operators opinion that this is a safety issue as other operators may not realize that the door has not latched and may be putting vehicle into motion with an open/unlatched door.
Door catch is missing and miss drilled in cab frame. Ford wants to cut a section of the cab frame out and weld in new section. This truck had 86 miles when discovered. All cab interior needs to be completely removed down to bare metal and all glass and the cab needs to be removed completely from the truck frame to be repaired. How many trucks came off the assembly line and passed inspection like this I purchased a new truck not a chopped truck. Ted britt Ford in fairfax va. Is zero help so far after 3 weeks. Was there a recall?
Seat headrest protrudes too much out of the seat and it pushes forward head of some drivers. The only adjustments available (slide up and down, tilt top forward) do nothing to alleviate the issue. The lack of ability to "scoot" the entire headrest backwards causes back and neck pain while driving for as little as 10 minutes. One solution people are resorting to is to re-insert the headrest backwards, but the tilting mechanism prevent the head from being stopped and sent backwards in the event of an accident. Another solution is to recline the seat back so much that your back is no longer supported. Again a safety issue. When hitting small imperfection on the road, even in dry weather, the vehicle feels as if it's about to fishtail. Some people have mention the suspension is too slow to compensate for bumps and thus the tire, for a small amount of time, does lose contact with the road. All of this complaints can be found in the F-105 forums: www.F150forum.com/F118/
Since 2015 Ford has had an issue with the door locks not latching in cold weather. I have owned my vehicle for a month and a half and have taken it in for service twice now for the same issue. Moisture gets into the locking mechanism and then freezes. After opening the door there is no way of closing it as latches do not grab again or on the other hand they don't release. Twice now I have been out and about and had doors that would not latch. I had to drive around with my 18 month old son's door held closed with a ratchet strap to be able to get home safely. This is a major safety issue and Ford needs to solve this.
A D V E R T I S E M E N T S
- Perry, GA, USA