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TSB Document:

Affected Component: ENGINE AND ENGINE COOLING

Summary
Some 2017-2018 Vehicles equipped with a 3.3L or 3.5L EcoBoost engine may exhibit a no crank no start condition that only occurs in freezing ambient temperatures. This may be due to a frozen starter. Replace the starter with part number Jl3Z-11002-E. For claiming, use causal part 11002 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

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Date Published
AUG 31, 2018
NHTSA TSB #
10144952
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