This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford F-150. The contact stated that while driving approximately 25 MPH, the vehicle stalled and failed to restart. The vehicle was towed to the local dealer who diagnosed that the fuel pump was faulty and needed to be replaced. The fuel pump was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V392000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 47,721.
The contact owns a 2018 Ford F-150. The contact stated that on several occasions while stopped at a red light, the EcoBoost feature activated, and the vehicle lunged forward during acceleration. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 94,000.
The contact owns a 2018 Ford F-150. The contact stated that while the vehicle was parked, he smelled an abnormal odor. Additionally, the contact noticed an excessive amount of fluid underneath the vehicle. The contact related the failure to NHTSA Campaign Number: 18V392000 (Fuel System, Gasoline) but the VIN was not included in the recall. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 102,000.
- Big Lake, MN, USA
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- Livingston, NJ, USA