This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
See attached photo related to complaint #11194721 oem factory installed tow hitch receiver tube not parallel, causing incorrect alignment of trailer coupling to tow hitch ball.
Factory installed tow hitch receiver tube is not level. The 2" square tube was not welded exactly perpendicular to the tow receiver structure. The 2" receiver tube is tilted down 1/4" causing the coupling to be "jackknifed" down. The top of the tow ball is not level which will contribute to uneven pressure / stress on the shank of the ball when towing a trailer. Using a 8" torpedo level will show the defect. Seven out of twenty-one 2019 new F-150 trucks I looked at the local dealership had the same defect. Uneven stress / pressure on the ball shank may cause the shank and ball to fail when towing the maximum 9000 pounds.
- Rome, NY, USA
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- Rome, NY, USA