This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased this vehicle new 7/31/25. Within the first week of ownership I noticed a noise coming from the rear axle. Brought into Ford dealer for diagnosis at 723 miles: tech notes indicated that the abs tone ring was not manufactured correctly and was hitting the ABS wheel speed sensor. The sensor had visible impact marks. The rear axle assembly was replaced under warranty. The repair took over 10 days. At this point I was concerned about the Q/C and build quality of the vehicle. I asked Ford for an extended warranty as a goodwill gesture, which was denied. This failure was related to a Federally regulated safety system: ABS brakes. ~5 months later on 1/8/26 (12, 336 miles), I attempted to place the vehicle in park using column shifter, a service light came on and the truck was not responding to the shifter input. I turned the truck off with the parking brake engaged, restarted truck and another warning light came on saying place vehicle into park. The truck would not start and I was left stranded without warning. The vehicle was towed to the nearest dealer. Diagnosis revealed the shifter module was faulty and needed to be replaced. Ford had a TSB about this issue. The repair took 7 days. At this point I'm extremely concerned about the reliability of this vehicle. This has been two major failures within less than 6 months of ownership. Ford contacted me asking how my experience was with the vehicle. I informed them I was very disappointed and had safety concerns. I asked for an extended warranty which was denied. I then escalated the ticket to asking for a voluntary buyback from Ford. Ford notified me that I didn't meet the criteria for a voluntary buyback and the claim was denied. Due to the repeated failures I do not feel safe continuing to drive this vehicle and I want Ford to step in and assist with this matter.
Was driving with my son when pulling up in my driveway I had my foot on the brake when all of a sudden the brakes went to the floor and my truck began to continue slowly up the driveway would not stop and drove into my garage door and damaging my garage door had called ford roadside assistance took it to the shop and they had to replace the brake booster
Since 28 June 2026, there has been an issue with braking system. I called the local Ford dealer twice and was told there has been no reported brake issues with 2024 Ford F-150. The first time this happened, I was driving on a county (dirt road) and I applied the brakes, and the brakes did not work. Thankfully, there was no traffic and I coasted to a stop. The same problem with the brakes has happened four more times.
I-??ve now had two major safety issues with my 2024 Ford F-150 STX. 1. September 2025 -?" Loss of Acceleration While Driving I was driving north at about 40 mph when my truck suddenly stopped accelerating. It felt like it went into neutral on its own. I pressed the gas and nothing happened -?" the truck just started coasting. There were no alerts, no warning lights, and no explanation. I had to safely pull off the road while the truck was basically free-rolling. 2. Most Recent Incident -?" Emergency Brakes Slamming On in an Empty Parking Lot When I was leaving a facility recently, I was driving slowly through an empty Walgreens parking lot -?" no cars or obstacles anywhere around me. Out of nowhere, the truck-??s emergency brakes slammed on extremely hard. It didn-??t just happen once -?" the brakes locked up five times within about a minute while I was in Drive. There were zero warning messages on the dash each time. The jolts were so violent that my son flew forward and hit the seat in front of him. My right leg slammed into the dash, and the impact was so strong I ended up in the ER afterward with severe pain on my right side.
3 weeks after purchasing a brand new 2024 F150, brake light, ABS, traction control, Hill start assist, antilock brake fault pre-collision assist warnings all illuminated and sounded. Took an exit and had no brake control. Went into a ditch and hit a piece of metal, causing minor body damage to my new truck. Vehicle is being worked on and electronic brake booster is being replaced. Battery was not installed properly/connected tightly. Grounding issue also found.
- Kaysville, UT, USA
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The parking brake has repeatedly engaged without action from the owner/operator. This seems to happen at random. The dash warning light does show upon occurrence. There is no known cause for, or understanding of, this malfunction. The Ford certified dealer could not confirm as it did not occur under their supervision when serviced. Fortunately, occurrences thus far have been while the vehicle is not in motion. However, this is extremely dangerous and could cause severe injury or death. Imagine the horrific accident if the parking brake were to engage while traveling with a family of four, going 65mph down the highway. Innocent lives would be lost. Children's lives. It's heartbreaking and traumatizing to think about. This is a massive safety risk and obviously very concerning. Furthermore, the rear brake pads and rotors have already been replaced (at 4k miles) due to overheating, warping, and uneven wear. At 4k miles!" Are these issues related? Possibly. Will they be repetitive" Possibly. Nevertheless, it's too significant of a risk. It's one that no one would want to take. Something needs to be done. Thank you. Ford offers a buyback program, but has denied the request. Ford has provided ineffective and unacceptable responses to a filed Better Business Bureau complaint. Ford has not accepted responsibility for the issue. The severity is not being taken seriously.
After having the vehicle serviced by authorized dealer the brake system and electrical system displayed the same issues as it had previously. The safety braking system sent warnings and failures 3 times and I returned it to the dealership for further repairs. While driving the ABS senses a failure, along with hill assist, and the front end collision system. All of these systems sent failure warnings and made braking very difficult.
Anti lock Brake Fault and disabled Hill Start assist failure Collision waring system failure All of these occurred while driving. Luckily I was able to move the vehicle of the road and was able to avoid any accidents.
Twice when opening the drivers door, my 2024 Ford F-150 Raptor V6 has chimed and then displayed -??Brake System Failure-??. Starting the truck, shutting off the motor and locking/unlocking the drivers door appears to clear the message. The local Ford dealership updated the software and believed it corrected the issue. Today, I drove approximately 30 miles, shut off the engine, locked the door and had lunch. When entering the truck again, I got an alert chime and the dashboard had an error reading -??Parking Brake Failure-??.
A D V E R T I S E M E N T S
- Parker, CO, USA