Notes: Welcome to North America, Ford Fiesta. Thanks for bringing your herky-jerky transmission, numerous interior quality complaints, and an engine that dies while driving.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
50,253 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fiesta body / paint problems

body / paint problem

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2011 Ford Fiesta Owner Comments (Page 1 of 2)

problem #33

Jan 012017


  • 58,000 miles


The contact owns a 2011 Ford Fiesta. The contact stated that while driving into the driveway, the rear doors opened and could not be closed. The door ajar warning indicator illuminated. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,000.

- Hernando, MS, USA

problem #32

Feb 022015

Fiesta 4-cyl

  • miles
The rear passenger door opened on its own and will no longer latch, nothing appears broken when looking at the latch. I have the door tied shut with rope.

- Seminole, FL, USA

problem #31

Apr 182015

Fiesta 4-cyl

  • 78,863 miles
Rear passenger door opened while pulling out of the driveway. Defective door latch is hardly ever used since only one person drives the vehicle.

- Fontana, CA, USA

problem #30

Apr 172015


  • 72,000 miles


Door will not stay closed. Door lock failed when I tried to shut the door.

- Caldwell, TX, USA

problem #29

Mar 252015

Fiesta 4-cyl

  • 58,330 miles
As I was making a left U turn at approximately 10 mph, the passenger side door swung open and wouldn't close. Now it seems the door latch won't catch. Nothing appears to be broken or damaged, the door just wont close.

- El Centro, CA, USA

problem #28

Jan 072015

Fiesta 4-cyl

  • miles
A couple a months ago, my sister tried to close the rear door on the passenger side. The door just bounced off and I have to tie it to the passenger seat because Ford told me that it's not covered and that I have to pay out of pocket for this something that it's not only my car that it happened too. This car is giving me headaches I just want my door fixed it's dangerous that I'm driving it this way but it's my only car. My door is making the seat lose because of it being tied to it. The door wont close!!

- Henderson, NV, USA

problem #27

Jan 312015


  • 31,000 miles


Passenger rear door latch won't engage or close. Mechanic found a defective latch assembly.

- Tamuning, GU, USA

problem #26

Jan 272015

Fiesta 4-cyl

  • 47,000 miles
Driver's side rear door suddenly could not latch. Took it to the dealer who charged $500 to fix it. Car only has 47000 miles on it so it should not have happened. Did not have any children so rarely used the rear doors. I do not think I should have been charged for the repair.

- Peoria, AZ, USA

problem #25

Jan 242015


  • 48,995 miles
When a passenger attempted to close the front passenger door on this vehicle, it refused to latch. This is the third door latch on this vehicle that has failed. Two doors have been repaired but one remains bungee corded closed due to the high cost of the repair.

- Anthem, AZ, USA

problem #24

Nov 212014

Fiesta 4-cyl

  • 47,395 miles
Went to my car, put a bag in the back floor, shut the back door, the door bounced back and hit me, the latch would not catch.

- Athens, AL, USA

problem #23

Nov 222014


  • 51,000 miles


Door latch not working properly. 1. parked the car and rear passenger opened the rear passenger side door 2. closed the door but it didn't latch 3. repeatedly attempted to close the door but it wouldn't latch 4. put the key tip in the central locking/unlocking and twisted/jiggled it (central locking/unlocking is located on the door just above the latch) 5. closed the door and it latched. 6. this issue happens each time you open the door from the inside (passenger exiting the car). You can open the door from the outside and the door works correctly. 7. looked on the NHTSA website to see if the problem has been reported and I see many issues with Ford Fiesta door latches, so added my report.

- Scottsdale, AZ, USA

problem #22

Nov 212014


  • 59,000 miles
I was driving with children in back seat of vehicle and both rear doors flew open while driving. Upon pulling over to secure rear doors, I observed that the right rear door latch is locked and will not close and the left rear door latch is open and will not secure upon closing.

- Corona, CA, USA

problem #21

Sep 262014

Fiesta 4-cyl

  • 100,000 miles
I got in my car, shut the door and did my normal start up routine. I was following my wife home and shortly after starting to drive I leaned over to the left like I always do to put my elbow on the window sill when the door came open. I lost balance to the left and slightly swerved and hit the brakes to stop. The door flung open from momentum and bounced back at me when the car stopped. It hit my left side but no major damage. My wife stopped up ahead and came back and we were unable to figure out why the door popped open and could not get it to latch. I took my car to the dealership on Monday and they told me that this was a known problem. The first service adviser, not my regular service adviser, told me to keep my receipt and when the recall was issued they would reimburse me and that it should only be a few weeks. As I was leaving my regular service adviser saw me and asked what was going on. I told her the situation and she said that they should not have even charged it as they had already been dealing with the issue for other customers. She tried to stop the billing from going through but they had already processed it. She said not to worry and it would only be a few weeks at max... this was over six weeks ago. This issue may be under reported because of this.

- Lake Elsinore, CA, USA

problem #20

Sep 102014

Fiesta 4-cyl

  • 37,000 miles
I was unloading stuff from my car and shut the door when it re opened, there was another incident where another door did the same thing ! I currently have two non working doors on my vehicle and both doors broke within a month.

- Burbank , CA, USA

problem #19

Oct 302014


  • 79,000 miles
My passenger side rear door was opened when getting into the car and was then closed but it did not latch. The door ajar light continues to stay on. Two weeks later the same thing happened with the driver side rear passenger door. This has cause my battery to go bad and had to be replaced, I called my Ford dealership zeck Ford in leavenworth Kansas and they told me I would have to pay for the repair and if it is recalled then I would be issued a refund or I could just wait it out and see if there is a recall issued. For the mean time, I have my rear doors secured with a ratchet strap inbetween the handles due to the huge cost of repairing the door latches, my door ajar light continues to stay on and my car battery is being drained down everynight putting extra wear on a brand new battery. If I let it sit for more than one night then it has to be jump started. I am not very happy with Ford Motor Company for not addressing this asap. I believe this is a huge safety problem and I am unable to have any passengers in the rear seats and I fear that one or both of the front doors could fail with the same problem causing injury to myself, or my passenger or causing my vehicle to be un drivable if one of the front doors fails.

- Ooltewah, TN, USA

problem #18

Oct 242014


  • 76,000 miles
My husband went to place my son's toddler seat in the back seat when he did he later tried to close the door and the door would not latch. We tried closing it several times and not successful. This happened to the right rear door. My husband then took the car to a Ford dealership and said that it would cost roughly $500 to diagnose and fix the problem. We didn't leave it because this should be something that Ford should take care of since to me it seems to be a car defect and not anything we did to it. So we saw that we are not the only ones with this problem and want to unite with other owners to get this resolved with a recall.

- Plano, TX, USA

problem #17

Oct 172014

Fiesta 4-cyl

  • 70,250 miles
Driving at about 20 mph in a parking lot all of a sudden the left rear door opened and could not be shut again due to a malfunctioning of the locking system. ( door latch).

- Orlando, FL, USA

problem #16

Oct 172014


  • 56,900 miles
Rear passenger door latch will not hold door shut. The door failed to latch when a passenger used the door for normal entry and tried to close it. No initiating event or damage preceded this failure.

- Fallbrook, CA, USA

problem #15

Oct 022014

Fiesta 4-cyl

  • 25,000 miles
The rear passenger-side door will not latch. Fortunately, I noticed it before I pulled away.

- College Station, TX, USA

problem #14

Apr 032014


  • 28,000 miles
This vehicle - driver rear door assembly was replace due to malfunction door open and will not shut on April 3, 2014 I bought this car on May 15, 2014 last week on October 10th my 16yrs old daughter was driving the car and entering to the school parking lot the door open without any reason - contacted Ford and after fighting as vehicle even though is only 34000 miles is not longer under warranty they will be fixing my concern is this is the 2nd time same problem is happening to this vehicle and could had end up on a fatality. Is Ford inspecting the replacement parts or just mending the issue, per online lookup has being at least 76 complains and there has not being a recall yet.

- Ocala , FL, USA

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