This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Ford Fiesta. The contact stated that the transmission failed to function properly. While driving various speeds, there was a delay in changing gears and the transmission was slow to engage when driving up a hill. Ramey Ford princeton (498 courthouse rd, princeton, wv 24739, (304) 425-2128) indicated that the vehicle was previously serviced one year ago per an unspecified manufacturer power train/transmission campaign and the clutch assembly was replaced at that time. The dealer diagnosed that the part needed to be replaced again. The vehicle was not included in any power train recalls. The manufacturer was notified. The vehicle was not repaired. The approximate failure mileage was 27,500. * consumer stated I have had the car 5 years and the clutches in transmission has went out 2 times and then now is going out again. I think its wrong that they can't fix it right. Updated 11/1/18
I bought a 2012 Ford Fiesta.I made a clutch that went out took it to the shop.the half fix it now I'm out of warrantery I will never by a Ford again.....
When starting to accelerate, there is no power. The transmission then kicks back and it goes flying over 4000 rpms before it will shift. While driving, it will randomly give a slight kick and lose power, despite not increasing or decreasing pressure on the gas pedal. There was a class action lawsuit regarding this, I then got it "fixed" under warranty (total replacement of the clutch assembly) but the problem still persists. I have contacted the dealership I bought it from, and they will not return my calls or emails. I contacted Ford and they will not take any responsibility either. I bought this car only a year ago and the kbb value has already dropped to less than what I still owe, presumably in part due to the lawsuit. I am at a loss for what to do now. Not only am I financially hurting because of the constant trips to the shop and the loss of value, meaning I will never get out from under this car, but I am legitimately concerned for my safety and my life, and Ford doesn't care. I do not want to continue to drive this death trap but as it's worth far less than what I owe, I can't get another vehicle because my funds are wrapped up in this one.
The contact owns a 2012 Ford Fiesta. While driving at an unknown speed, the vehicle stalled and the transmission failed. There were no warning indicators illuminated prior to the failure. The vehicle was driven to the contact's home. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 76,700.
We have a 2012 Ford Fiesta. When we are driving the car ti shakes when it goes to change gears, it is an automatic. We've taken it to the dealership many times. The dealership used to tell us it was the mass air flow sensor. They have cleaned it and replaced it. The car continued to have the issue. I took the car into the dealership and told them to check the clutch assembly. They did and replaced the clutch assembly saying that was the problem. The car drove decent for about a month then we went back to the problem of losing power in the middle of an intersection and then accelerating too fast after the loss of power. Now the car will rev up when in park and continues to have the shuttering problem. The dealership seems to not know what is going on.
I purchased this car from a used dealer in Jan. 2016 not knowing that there was an issue with the transmission (they won't even take it back). This car cuts off in traffic it has been in the shop more than I have had it and now the dealer is refusing to work on it. I have on several occasions tried to trade it but because of the transmission issue no one will trade it. I have tried to get Ford to buy it back and they won't I do not feel safe driving this car they knew there was/is an issue and they are refusing to repair. I am left to pay for a car that I can drive for fear of it cutting off in traffic and causing a serious accident and hurting or killing me or someone else. Ford cooperation is sending me to Ford dealers that want to sell me new cars I can't afford I am disabled with a limited amount of income. Please anything you can do to help me will be greatly appreciated I have the service tickets for every time it has been in for repair. This is my second complaint to your organization and I have not received a response I complained when I first got the car.
I purchased the vehicle pre-owned, 55,000 miles. The car drove fine for 3 weeks and after that would shudder when speeding up. Now just three days ago, onjuly 1, 2017, my vehicle would not start at all. The alternator still has power and we have checked relays and fuses and jumped the battery but the car still will not start at all. I turn the key and it makes a clicking noise in my instrument panel and the needles on the panel start flickering. I was able to start it once but the vehicle showed that there was an engine malfunction to service now.
The contact owns a 2012 Ford Fiesta. The contact stated while driving approximately 65 mph, the vehicle stalled. The transmission malfunction and check engine warning indicators illuminated. The vehicle restarted after several attempts. The vehicle was taken Ford of ventura, ca where it was diagnosed that the transmission control module and the clutch needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure and advised the contact to contact NHTSA to file a complaint and have her VIN included in the recall. The VIN and failure milage were not available.
The transmission jerks upon acceleration. The gears do not change smoothly. It is a safety hazard on the freeway as the car will not get up to speed as it should. This started almost immediately when we bought the car. We took it to the Ford dealer. The internal clutch has been changed out 3 times at Ford of kirkland in kirkland, wa. The car was purchased at harris Ford lynwood, wa. Ford should take responsibility for this and either replace the car or come up with a permanent fix. I see there is a lawsuit already filed against Ford in ca. We of course owe way more than it is worth
I traded my cube for Fiesta. There are two recalls I found the attached in the glove compartment. I took it to sloan Ford. They told me if it doesn't meet the specifications of a recall they won't do the repair work. Tues they provided a shuttle service. I need the car to work. The car won't kick in from stop to start. It's a concern to me at a stop light. The window cover in passenger side dog chewed on the handle won't get replaced. Also the window switch on front passender won't close. I'm concerned, I want to keep the car, but I can't have it stall out on me. I was told by the dealership they'd give free repair and loaner car. I got it from roberts Honda in downingtown, and have an appointment sloan Ford. It looks like prior owner had it looked at didn't bring it in for the repair. I also wasn't given a second key to the car. Kindly help. It needs to kick in.. there's a transmission shutter and clutch repair job. I want to be safe in the car. Service advisor sounded like he didn't want to do the work. I need the information on the warranty 3yr/36000 can't get it. If I'm at a light and starting up, it feels like a machine gun rifle.... the cat light came on one time on dash too. The strink to hold up the trunk lift was given with duct tape on it.
Lost power while driving, problem occurred 4 times in the span of driving 10 miles, struggled to get home. Occurred while on freeway, at red light, and high speed or slow speed did not matter. Car would ding the alert sound, several warning lights would flash, and I would be immediately be forced to coast to the side of road each time. Three instances posed serious risk to others as my car lost momentum before safely making it off the road, and other cars had to move around my car. Problem matches the manufacturer communication below from 2015, which means this has been a long term design flaw. This needs to be marked as a safety recall. NHTSA id number: 10058725 manufacturer communication number: Sb-15B22 summary on certain vehicles, transmission control module (tcm) had developed electrical circuit failures, resulting in an intermittent transmission engagement loss while driving or a lack of power or no start and software needs to be replaced
The contact owns a 2012 Ford Fiesta. The contact stated that the vehicle experienced a loss of power, lack of acceleration, and shuddered. The failure occurred without warning. The vehicle was taken to the dealer where it was diagnosed that the clutch failed and needed to be replaced. The contact stated that the failure occurred five times and the clutch was replaced four times. The manufacturer was not notified of the failures. The failure mileage was approximately 10,000.
The contact owns a 2012 Ford Fiesta. The contact was not experiencing a failure with the vehicle until the transmission control module was replaced per a manufacturer recall. Shortly after the dealer's repair, the vehicle failed to function properly. The dealer indicated that the clutch and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The NHTSA campaign number was not provided. The failure mileage was not available.
The contact owns a 2012 Ford Fiesta. While driving at low speeds or accelerating from a stop, the vehicle violently shuttered and stalled. The service engine and change oil warning indicators illuminated. The vehicle was taken to a dealer and an independent mechanic on separate occasions where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 63,000.
Manual transmission : goes in and out of gear while driving on its own. Clutch peddle becomes loose and unable to place car into gear. After many attempts if finally goes into gear and returns to normal use. Normal usage lasts for a few days then the problem returns. Engine lite turns on and off at all times. Have taken it in to be checked out and am informed "there is nothing wrong with it."
The contact owns a 2012 Ford Fiesta. While driving various speeds, the vehicle stalled and abruptly stopped without warning. In addition, the power train failed and the contact was unable to shift the transmission out of gear. The dealer diagnosed that the transmission control module and software needed to be replaced. The vehicle was repaired. After the vehicle was repaired, the failure recurred several other times. The manufacturer was notified of the failure. The approximate failure mileage was 6,000.
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- Princeton, WV, USA