This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ford sync module stopped working and when you prompt the system to go into mobile apps sync responds "no mobile apps found." Took to Ford dealer and after days of troubleshooting got the module replaced. 2 days later it failed again. Its not my phone. Phone works just fine in exact same vehicle on lot.
While driving the vehicle, driver was entering the freeway, the vehicle shifted through all the gears rapidly leaving the vehicle moving at ~40 - 45mph and not speeding up. The acceleration pedal was to the floor and the care didn't increase in speed and was almost rear ended because all other drivers on the road way were moving at ~60mph. The driver then let off the accelerator and pressed down again the vehicle then revved real high then shifted very hard and shook throwing the passengers forward and back causing a whip-lash type of movement among passengers. The vehicle often grinds while shifting and decelerating. Owner took the vehicle to dealership and the service department hours later called to report the vehicle is driving as expected and no issues with the vehicle and that the grinding gears was expected.
- Mesa, AZ, USA
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- Falls City, OR, USA