This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When starting to accelerate, there is no power. The transmission then kicks back and it goes flying over 4000 rpms before it will shift. While driving, it will randomly give a slight kick and lose power, despite not increasing or decreasing pressure on the gas pedal. There was a class action lawsuit regarding this, I then got it "fixed" under warranty (total replacement of the clutch assembly) but the problem still persists. I have contacted the dealership I bought it from, and they will not return my calls or emails. I contacted Ford and they will not take any responsibility either. I bought this car only a year ago and the kbb value has already dropped to less than what I still owe, presumably in part due to the lawsuit. I am at a loss for what to do now. Not only am I financially hurting because of the constant trips to the shop and the loss of value, meaning I will never get out from under this car, but I am legitimately concerned for my safety and my life, and Ford doesn't care. I do not want to continue to drive this death trap but as it's worth far less than what I owe, I can't get another vehicle because my funds are wrapped up in this one.
Ok when I gotten this car I took it to get repaired 4 times my door latches are broken so when I drive a door flys open without me even knowing I only had this car for a year now I had one accident because of my door unlocking tryin to hold it close so I can pull over and I gotten it fixed before for one door now I have another door or the right side causing the same problems also when I press on my gas it stops when I'm not even in park and that also caues a problem
I received a Ford Focus/Fiesta transmission settlement card in the mail. Ford Fiesta 2011 - 2016 models equipped with a power shift dual-clutch automatic transmission. I still owe $8,000 or more on this car. I'm on a fixed income with a few disabilities. I shouldn't be responsible for Ford problems. Help! I'm afraid of being killed in a Ford product. The car shutters, stalls, jerks, hesitates when driving. But the day I purchased it I knew there was something wrong in the way it drove
When it rains the doors or windows leaks and the inside gets mold all over. I had the door latches fixed because when I tried to shut the rear passenger would not shut, opened up when I was about three blocks from my house already and I have takep it in for the transmission twice. The clutch doesn't shift when it supposed to, when at lights and stop signs.
I purchased a Ford Fiesta that has a factory defected transmission, Ford refuses to recall all vehicles with this faulty designed transmission but only to extend a warranty until 100K. This is to replace parts and reset computer which has not worked and rightly so as the faulty design of the transmission is the problem and the whole transmission needs to be replaced. The transmission shudders and hesitates then very slowly accelerates when pulling out into traffic. This is a safety issue as you are left in the middle of the road with the transmission shuddering, hesitating and then eventual slowly moving forward with traffic heading towards you. You can not pull out into traffic safely on any roads or highways. Once in the lane still the transmission does not accelerate while this shuddering and hesitation is going on and then eventually, the vehicle slowly accelerates but will jump forward as it is trying to accelerate. I have had close calls with accidents people swerving around me to other lanes to avoid hitting me. Ford has produced a product with known safety issues and refuses to recall them and do the right thing by their customers and the customers safety.
Radio speakers started cutting out and making popping/crackling noises for weeks, even if the car was turned off or if the volume was turned down, then the radio died completely. I have seen many other complaints from other people with the same problem. Dealership said I would have to replace the entire radio for $400, but apparently this is a common occurrence in these cars.
I WAS DRIVING ON HWY 301 AND WATER COOLANT LIGHT CAME ON. I STOPPED A FEW FEET AT FIRST STATION. WATER WAS POURING OUT MY RADIATOR. I GOT A TOW AND TOW TRUCK DRIVER SAID MINE WAS THIRD CAR IN A WEEK THIS HAPPENED TO IN STATESBORO GA AREA. PLASTIC FAN BROKE WENT THRU RADIATOR AND BLOWED THE HEAD GASKET. REPAIR MAN SAID PROBABLY IN 3 SECONDS FLAT. TWO WEEKS BEFORE HAD OIL CHANGES AND DAY OF EMERGENCY CHECKED ALL WATER AND OIL BEFORE LEAVING HOME. I AM A WIDOW AND THIS IS GONE COST ME AROUND 2,000 AND I AM IN BANKRUPTCY. I JUST WONDER IF THIS IS A RECALL OR SHOULD BED. MY WARRANTY IS OUT BUT I ONLY HAVE 66,000 MILES ON MY CAR AND THOUGHT IT WAS LAST LOTS MORE YEARS. IS THERE ANYTHING YOU CAN DO TO HELP ME. I REALLY LOVE MY CAR BUT ITS ALREADY HAD A TRANSMISSION RECALL AND LOCK RECALL WHICH I WAS FIXING TO GET FIXED. TRANSMISSION HAS BEEN FIXED AND I GET 32 MILES TO GALLON IN GAS WHICH IS TERRIFIC. PLEASE JUST CHECK IS THIS NEEDS TO BE A RECALL AND LET MY MECHANIC KNOW AT SOUTHSIDE AUTOMOTIVE IN JESUP GA AND HIS NUMBER IS [XXX]. I REALLY FEEL FORD MOTOR SHOULD RECALL ON THIS AND MY CAR SHOULD BE PAID FOR SO YOUR BUSINESS WILL BE WHAT ITS SUPPOSE TO BE A GOOD AMERICAN BUSINESS THAT DOES WHATS RIGHT. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Vehicle was stuck in park and could not be shifted into other gears. This occurred after driving the vehicle and shifting into park. Once in park it could not be shifted to any other gear. The car could be started and turned off while in park. All other aspects of the vehicle seemed to be okay. Could be an issue with the interlock mechanism, but needed a new shifter assembly.
Car slows down then shuts off without warning. Car is able to restart after. Other times vehicle accelarates emergency brake had to be applied to stop vehicle then shuts off. Car restarts after. Took it to Ford and they repaired the mass air flow sensor to resolve the problem. Vehicle continues to shut off after repair.
As I started my day driving to work my cars engine light started blinking and it drove with resistance. I immediately pulled over and shut it off. I waited a few minutes and drove it back home which was less than a mile away. I then had it towed the next day. The dealership contacted me asking what the problem was and I told them the engine light was blinking and that he should be telling me what the problem is he went on to tell me that my car was dead no power at all so there was no way to get a diagnostic reading. Which I learned is untrue. After changing my spark plugs and drive belt my fan stops working and problem still not solved. A code is now coming up that they have no clue what it means. I contacted the dealership spoke to a manager and five minutes later my cars good to go. I arrived to pick up my vehicle and finally drive it home but that was not the case the car was not driving right at all I turned around and turned the keys over and spoke to the director of service who was going to get with his mechanics and get to the bottom of the issue. No call back the next day as he mentioned nor for the remainder of yet another week of no car. I am now going on my third week of no car and my kids start school soon my husbands driving me to work and from work and Ford has yet to do anything not even communicate with me on what's going on.
I received a letter about a recall on Ford Fiesta door latches in June 2015, stating that more information would be send when sufficient parts for replacement were sent to all Ford dealerships and that if I experienced a problem that I should report to a dealership immediately. Soon after receiving that letter my back passenger door would not close. I went to capital Ford in raleigh nc to have the latch repaired. I was told that because the recall was not "official" and the dealership had not received a shipment of replacement door latched from Ford that only the broken door latch would be replaced at no charge, but that when the parts were sent and the recall was "official" that the remaining door latches would be replaced at no charge to me. Just this week, my front passenger door now will not close. I called capital Ford again and they are telling me that I am no longer eligible under that recall because the repair has been made already. They sent me an invoice for my repair which clearly indicates that only one door was replaced. My letter from Ford Motor Company clearly states that all four door latches would be replaced when the parts were made available to the dealerships and that existing problems would be repaired. I explain to capital Ford that I should still be eligible because only one latch was replaced, but no one will return my calls. Ford Motor Company keeps referring me back to the dealership to determine why all four latches were not repaired and if I am eligible for the other three latches to be repaired (one of which is currently not functioning) and I finally decided to pay for the damaged latch to be repaired elsewhere. Still no update from capital Ford and no help from Ford Motor Company. I am driving a vehicle that is a hazard and either of the two unrepaired doors could fly open at any time and yet no one is concerned about this error
Over the past several months, maybe a year, I have received several notices to contact my dealer about a safety recall of the pawl spring tab inside one or more of the side door latches. I have duly contacted the dealer, and in every case was told they would call me. I believe they have no intention of honoring the recall.
Trouble with transmission making the car shake, jerk buck and difficult to stop. Taken to Ford three times this year and twice in the past two weeks and the same transmission light keeps coming on which disables the entire vehicle.
While driving the 2012 Ford Fiesta it is difficult to shift, has a shuddering, jerking motion, rattling sound, car jerks during shifting enough to throw you forward at times. This happens when car is in motion shifting in all gears mostly 3rd to 4th gear and when you stop. Unsafe to drive when car is shifting into gear. In previous repairs has gone backwards when at a stop. Ford is aware of the issue with the car and is now replacing clutch for the 5th time. This is the 3rd version of the clutch unable to fix and unsafe and can cause an accident. Several times have received rental car from Ford service in acton MA told unsafe to drive. Now going in for 5th clutch told safe to drive when it is not. Will not replace car only clutch due to lemon laws in MA. Has has been in shop for same issue approximately 100 days total since owed the car. Car should be recalled and replaced.
Car jerks and shudders uncontrollably. Lurches into intersections after coming to a stop when clutch fails to disengage. Unpredictable speed. Does not accelerate onto freeway. Jerks violently when taking foot on or off gas pedal. Dangerous and terrifying. Replacement clutch has been ordered by dealership and is backordered 3 months. They must be recalled before someone dies.
I purchased a 2012 Ford Fiesta last weekend and noticed the day after that as I drove, the front of the car would rattle. Then I noticed when I would stop and go the car would take awhile to accelerate. I registered the car on sync (associated by Ford) and it indicated 2 items were faulty. Made an apt with Ford who was aware of the issue. On the way to drop off the car after I made a stop, I accelerated it went but then suddenly came to an almost complete stop on its own luckily then caught and accelerated, if someone had been behind me I would have been hit. Ford charged me $105 to run diagnostics then said that it had to hit 250 with the shuddering and my car was only at 180, after pushing the service guy we got him to admit he knew it had a problem but they couldn't do anything about it. This got my attention and went online and found out many people have the same issue and some have been in accidents or near accidents. Do people need to die for Ford to take action, would their CEO give this car to his children or grandchildren. I just paid all the money I had for this car I don't have money to fix it which could save my life or the life of others. This is a danger on the road. Please help! I have some docs here that can help my faulty transmission error that proves that Ford knows about it.
Transmission/clutch has major design flaws. We have had to have this reprgrammed twice and the clutch has been replaced twice as well. Is going back in to the dealership for the same issue, for what will now be the 4th time, to potentially have another clutch replaced. The vechicle "sputters" and jerks. This is a known issue with the transmission. This has been ongoing since purchase of the car, but most recently 4/21/2016.
A D V E R T I S E M E N T S
- Brockport, PA, USA