This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased a 2012 Ford Fiesta automatic literally 3 days ago. After only 3 short days of driving it, it says "transmission service now", and also has shuttering in acceleration and delay in acceleration. It frightens me often when I am pulling out, turning or at a stop and go. When trying to accelerate it will shutter then receive a huge burst of speed. Which will then cause me to swerve almost losing control or will cause me to almost rear end the vehicle ahead of me.
Apm control module attached to radio was explained to me by bennie at john bleakley Ford lithia springs ga.. radio was making a loud static noise would even make it with the car ignition turned off. Even setting overnight would be start making this loud noise for no reason.B ennie told me this module controled sever things on this vehicle and could possibly put me on the road side. I travel alot. This noise can not be controled by the on/ off or volume control. John bleakley replaced so called module it still does the same thing. They said that the part they put on was a bad part and would reorder another one. Still waiting 3 weeks later going on 4 for part to come in to replace. And of course I have already paid my $500 plus dollars for repair. Can you help me or advise me why its taking so long? I feel as though I have been scamed.
Ford Fiesta 2012 transmition shakes everytime I go from stop to first and second gear, it vibrates and hesitates horrible, and the dealers keep saying it is "normal" even though I test drove a new Ford Fiesta and it does not have the same issue. I really do not know what to do now. I would not be able to sell it like this, and it can not be repaired because it is "normal"!
I bought my Fiesta last year in March. Since the day I got the car it has violently shaken and shuddered when pressing the gas and moving the car forward. It makes a horrible grinding noise. It's almost as if the transmission is going out but I've been told by the dealer that I bought it from that it's not the transmission and that "it's supposed to sound like that." I don't think so and after reading all of the similar complaints from other drivers, I'm starting to get frustrated. This sounds like a serious issue and I would like to see it corrected. My car had somewhat stalled several times in oncoming traffic both in the city and on the highway and I fear for my safety and fear for myself financially if this vehicle dies before it even turns 5 years old.
The contact owns a 2012 Ford Fiesta. The contact received notification of NHTSA campaign number: 15V246000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Monterey, CA, USA
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Recall--it may be possible for the pawl spring tab inside one or more of the side door latches to break. This condition will typically prevent the door from latching. In certain situations, where the door is able to be closed, the door may unlatch while driving, increasing the risk of injury. We had the recall repairs done our vehicle and was charged $22 toward the rental of car because repairs could not be done in half a day. The recall repairs were to be done with no charge to us but because the dealership (dick smith Ford, raytown, mo) did not cover all rental charges we had to pay $22 because they couldn't get repairs done within one day.
I bought the car less than 5 months ago and have driven it 2,580 miles. The transmission and clutch are defective. It has been to the shop 3 times, they have already reprogrammed it, replaced the clutch and now they are replacing the transmission control module. The car has not shifted right from the day I bought it. It feels like it is going to "stall" when I'm in reverse (in motion), or when going from stop to go. I have been braking on numerous occasions, when it decided to upshift, lurching the vehicle forward, once into a crosswalk, once very close to another vehicle. This is very dangerous. It never drives the same way twice. When entering traffic, it doesn't always want to shift properly, and has lack of acceleration or a delay. It shakes, hard sometimes (in motion and stationary), it feels like you are in a massage chair. It makes a weird clicking noise, at times (in motion.) other times a weird grinding noise. Today it wouldn't get out of 1st gear (in motion) and had to be towed back to the dealer. I had to call out of work and I am concerned for my safety. Car bought 7/72015 - problems have been going on until today - 12/7/2015
The rear door lacthes of my car have failed, rear pass. About a year ago and rear driver today, 11/8/2015. After opening the door, the latch fails to engage and hold on to the little metal bar mounted on the body when closing. To keep the door shut I have to tape it until I can get the latch replaced. The car was stationary.
I was driving my 2012 Ford Fiesta on Sunday, November 1st, 2015 when the rear passenger door flew open!!!! I fear for my safety in this vehicle!!!! this is yet another manufacture's defect on this dangerous car!!!! what if I had my pet in the car"?? or a child??? I can not believe you have not made Ford recall this car!!! in addition to my latest episode I have also had my transmission's computer tmc updated 3 times and the entire transmission replaced!!! and my car drives worse. It jerks, almost dies at take off, sputters and hesitates and then suddenly jolts forward!! it is only a matter of time before someone is killed in this car! how can you continue to allow Ford corporation to abuse it's consumers in this manner! I thought this Agency was the governing agent over these types of issues! I will be sure to document all of my problems with this car in the event that something horrible should happen to me while driving this car! we as american consumers need your help! I called Ford headquarters and spoke to a customer relations agent named le roy today, November 3rd, 2015 and was told that Ford will only authorize 1 day car rental to repair any transmission problems! I know of no dealership that can perform the repairs in 1 day! how in the world can this repair be done in 1 day? it took 3 weeks in November 2014 when they replace the entire transmission. I was told I could pay for any remaining days rental if I wanted my car repaired! the transmission is faulty, dangerous and I should have to pay any rental days it takes to repair this car" this is a manufacturer defect and should be repaired at no cost to any customers! I hope you start taking this matter seriously. As an american I try to buy only american made products and this is how a big corporation is allowed to treat it's customers is an absolute disgrace!!!!! recall this car..please before someone dies!!!
This vehicle has had consistent transmission shudder and engine rattle upon acceleration which affects the the initial acceleration of the car. The sporadic delay in initial acceleration has been an ongoing safety concern. Most recently the vehicle almost stalled completely after beginning to accelerate into a merge. There was a few second delay in any movement or power to the car. Luckily there was no one coming at the time or this vehicle malfunction would have caused a serious accident. My car has been in to a Ford service center 5 times for this complaint and it is still not resolved. I am also concerned that Ford knowingly replaced the clutch and seals in my car with malfunctioning parts. Apparently newly engineered parts were produced as a patch for this issue. Either the old parts were used to fix my car, which would be quite an egregious safety issue, or the newly engineered parts are still malfunctioning. Either way I do not feel that my Ford Fiesta is safe to be on the road and Ford has not adequately address this issue to resolve the matter.
It happens intermittently but more frequently as time goes by. I will be at a stop light/sign and the RPM's will go as high as 3500; I turn on the air conditioner or heater and it comes down; and then stalls. It sputters and surges and then the power will all but go off and I get the warning: Engine failure: See your dealer immediately. This has now happened at least 4 times. Twice, I have been on the highway and will totally be unable to go over 10 miles an hour; if I shut it off for 5 minutes when it comes back on it is usually ok. I read that Ford agreed to fix 1,600,000 cars that "limp home". I never received a notice on mine and I have read there were 59,807 warranty claims related to etb replacements. A so-called "customer satisfaction program extended the etb warranty coverage for up to 10 years. When I took my in they said it was not covered under warranty. It is dangerous to drive as the constant stalling in traffic etc.
Closed the rear passenger door and it wouldn't shut at all. There is no way to secure the vehicle. Can't be drove because it won't stay shut. Presently at valley Ford and Ford said we need to wait for a letter when parts are available. Presently having to pay out of our pocket $48 a day for a rental because our son is at college in portsmouth and needs his car. Ford hasn't given us a date of when parts will be available to repair vehicle. They said they might be able to reimburse us.
Around May 1, my front passenger-side door flew open while I was driving to work. A few minutes of internet research identified that this was likely due to a recall that had been recently initiated by Ford (door latch replacement - NHTSA recall number: 15V246 - Ford recall number: 15S16) (this failure confirmed later by the shop). I had my vehicle towed to the nearest dealership and managed to work with Ford to secure a rental car for me until the time that this recall repair had been completed. Specifically, "to have all four door latches replaced with a more robust service part." Now that was over three months ago. I am still in the rental car, yet the recall status is still "12 - recall incomplete. Remedy not yet available." Furthermore, I have not received any paperwork about this recall or instructions for remedy. And finally, I am concerned because "the ending date for reimbursement eligibility is December 1, 2015." Is there any way I can get more information about this recall" in phone calls, Ford has not had much information about the status of this recall. Can the NHTSA do anything to make them move faster"
As I was driving on the highway my car stalled on full speed of 65mph. It was anot issue with the actual being on. Then again on 7/25/2015 same thing. Car stalled on freeway I had to exit out very cautiously out of the freeway. Then a week later 8/1/2015 same thing car stalled right when I was taking off from a red light.
The transmission is not working properly. When I step on the gas, the vehicle vibrates/shudders and takes a few seconds until it starts to go. It happens a lot when making turns at slows speeds or when stopped and then starting up again. There was a recall done for the clutch. It took the dealership two month to get the replacement part but the car is still doing the same thing after the fix. We have been there 3 times since it has been supposedly fixed and they have told us that, "our transmission has learned bad things and they have reset it." This is not a solution nor appropriate response for what is happening with our vehicle. Today I went to pull onto a busy highway with our baby in the car and the car would not go. I stepped on the gas and it would not shift into gear as cars were coming behind us. I had to press he gas down to the floor and floor it and the RPM's shot up to over 5 and we were able to get going then. This is our primary vehicle that we use to Transport our child and it is not safe. We are hoping something can be done about this. We bought this vehicle brand new, off the lot in July of 2012.
This car is under recall 15V-246 the back driver latch failed 7/2/14. The back passenger latch failed 9/3/14. The front passenger latch failed 7/15. Incidents 1 and 2 were repaired under warranty. Incident 3 is currently at the dealer with the part being ordered. We asked the dealer to repair the fourth latch, the front driver side door, but they said Ford motor will allow them to only repair the broken latches since parts are scarce. We have been to the dealer three times for the latch problem and feel the fourth latch should and could be repaired at this time so that we don't have to return yet again, especially now that the problem is under recall. Our local Ford dealer is jim click Ford, 6244 East 22nd street, tucson, AZ 85711 phone 888 230 6356
I went out to dinner and when we came back to the car my passenger opened the passenger front door and it would not close. I proceeded to walmart and bought bungie cords to tie it shut and when my passenger opened the rear passenger door the same thing happened and I had to tie that one as well. Upon contacting Ford and the local dealership I am very dissatisfied with how little is being done to fix this problem since it is under a recall. I have been told that they will only fix the two that are broken now and will fix the other two once the parts are in a plentiful supply. I was told it would take an extended period to get the parts and that I could drop my car off to be fixed. This is very unacceptable, the car is not able to be safely operated thru no fault of mine. I drive at least 30 miles to work every day and depend on this car for transportation, and no offer of assistance with that has been offered either.
A D V E R T I S E M E N T S
- Garrett, IN, USA