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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

2.1

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
74,267 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion accessories - exterior problems

accessories - exterior problem

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2010 Ford Fusion Owner Comments

problem #8

May 142021

Fusion

  • 142,000 miles

A D V E R T I S E M E N T S

Driver side interior door handle stopped working. Unable to open the door from the inside. This is very dangerous if there was an emergency need to exit the vehicle. This happened when I stopped to buy gas and was unable to get out when I turned off the car.

- Ladera Ranch, CA, USA

problem #7

Nov 182020

Fusion

  • 100,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that the front driver's side door latch failed to open and the interior door latch detached from the door. The contact called colonial Ford (126 federal rd #126, danbury, ct 06811, (203) 748-3503) and made the dealer aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer had been informed of failure. The failure mileage was approximately 100,000.

- Danbury, CT, USA

problem #6

May 082019

Fusion

  • 100,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that the driver's door failed to open and close properly and could not be opened from inside the vehicle. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign numbers: 17V210000 (latches/locks/linkages) and 15V246000 (latches/locks/linkages); however, the vehicle exhibited the same failure as the recall campaigns. The dealer and manufacturer were not contacted. The approximate failure mileage was 100,000.

- Quincy, MA, USA

problem #5

Jun 102018

Fusion

  • 82,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. While driving at unknown speeds, the vehicle stalled and the check engine indicator illuminated. The contact stated that the moon roof failed to open or close and the doors failed to open. The contact had to use the window to exit the vehicle. The vehicle was taken to the local dealer (long-lewis Ford Lincoln, 2551 john hawkins pkwy, hoover, al 35244, (205) 718-7027) where it was diagnosed that the moon roof was off track and the throttle body needed to be replaced. The throttle body was repaired. The other failures were not repaired. The manufacturer was notified of the failures and did not assist. The failure mileage was 82,000. The VIN was not available.

- Helena, AL, USA

problem #4

Aug 052015

Fusion 4-cyl

  • 104,239 miles
The inside door handle has a cable attachment to it, when you pull the door handle it moves the lock and the door opens. Today, mine broke. The reason for contacting you, I called the Ford location to check for repair, the parts man told me that this door handle problem was the no 1 problem for Ford motor cars. Seems to me that they would address the problem, would you think that $150 cost for replacement might be the reason? sounds like add on sales, does not sound right, but the numbers are millions.

- Eupora, MS, USA

problem #3

Jul 092013

Fusion

  • 65,000 miles
The contact owns a 2010 Ford Fusion. While attempting to exit the vehicle, the interior front driver side door latch fractured and failed to open the door. The contact had to roll the window down and open the door using the exterior door latch. The vehicle was not taken to the dealer. The contact purchased and installed a new door latch; however, the failure recurred two years later on the same interior door latch. The vehicle was not taken to the dealer or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 65,000.

- Mulven, MA, USA

problem #2

Aug 032013

Fusion 6-cyl

  • miles
I was a passenger in a 2010 Ford Fusion and was in the front passenger seat and another person was in the right rear passenger seat. I was exiting the car and because the door had opened to far, I used my hands to pull myself out of the car. At the same time, the passenger in the right rear seat was in the process of opening their door and exiting. Due to the close proximity of their door edge (approximately 1/16 inch) and the car itself, a finger tip on my right hand was completely amputated when the door was opened. I was taken by ambulance to hospital where surgery was performed.

- Haw River, NC, USA

problem #1

Mar 222010

Fusion

  • 900 miles
The contact owns a 2010 Ford Fusion. The passenger front door could not be opened or latched from the inside of the vehicle. The vehicle had not been inspected or repaired at the time of the complaint. The vehicle identification number was not available at the time of the complaint. The failure mileage was approximately 900. The current mileage was approximately 1,100. The VIN was unavailable. Updated 5/6/10 updated 05/10/10

- Pittsburgh, PA, USA

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