2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.
10.0
really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
57,015 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Ford Fusion. When the vehicle was taken to have the two front tires replaced, the stud on the front driver side wheel was fractured. The contact mentioned that the vehicle was previously serviced for the same failure. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 115,380.
While driving into a moderate left curve on a narrow two lane city street there was a loss of power steering. This resulted in loss of control allowing the car to jump the curb and into a fire hydrant. No airbags deployed one minor injury to a passenger. Car was totaled. No tickets were issued. The car was under a recall 15S34for some problem with the ptcm and fuel tank and canister purge valve and was scheduled to repaired 04/27/16. Recall was first recevied on 01//2016 but the repair ok was received in 04/16. There is also a preliminary evaluation by the Office Of Defects Investigation on the loss of power steering on this yr Ford Fusion.
The contact owns a 2010 Ford Fusion. The contact stated that the lug studs failed. The vehicle was taken to be serviced under NHTSA campaign number: 11V574000 (wheels) but the failure persisted. The vehicle was not diagnosed and repaired. The contact stated that the lug studs were replaced several times. However, the failure was persistent. The manufacturer was notified of the failure. The failure mileage was approximately 15,000. Updated 06/14/16
I have a 2010 Ford Fusion SE 4drv6 and was driving my vehicle down a highway and my low tire pressure light came on. Unable to pull over immediately I drove to the nearest good year which offers free tire repair when out of no where the traction stability control kicked in on my car and my service screen said "service power steering now" I maintained control of the vehicle until I got to good year where they discovered that I had no power steering.
The contact owns a 2010 Ford Fusion. While driving at approximately 10 mph after the front passenger side tire blew out, the steering wheel became difficult to turn. The service power steering now warning indicator illuminated. The contact merged to the shoulder of the road and replaced the tire, but the steering wheel failure persisted. The vehicle was taken to the dealer, but was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 15V340000 (steering). The manufacturer was not made aware of the failure. The approximate failure mileage was 168,000. The VIN was unavailable.
- Shelby, NC, USA
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I was pulling out of a parking lot when I realized I wasn't able to turn my steering wheel. I saw the alert message "power steering assist fault." I pulled back into my parking spot, restarted my car, and was able to drive and use the steering wheel just fine. This has actually happened several times before when starting my car but I thought my car just needed to 'warm up.' This was the first time it didn't work after waiting a few moments. I researched other complaints online and I'm seeing that this issue has happened to other Ford Fusion 2010 owners while they were driving, and many of the cases resulted in accidents. Also, issue with impaired lug nuts. Some car shops have been unable to rotate my tires because they couldn't get them off.
The contact owns a 2010 Ford Fusion. The contact stated that three of the front passenger wheel lug nuts were missing. The vehicle was towed to the dealer where it discovered that the wheel studs of the entire vehicle were fractured and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 11V574000 (wheels). The manufacturer was notified of the failure. The failure mileage was 92,000. Updated 02/12/16
Early in 2012 one wheel stud broke. All lug nuts were replaced in March of 2012 per Ford recall no. 11S23. I also replaced all of the wheel studs. Wheel studs are continuing to fracture. At least two studs were replaced again in September, 2014, and two more in October 2015.
The contact owns a 2010 Ford Fusion. The contact stated that while replacing the tires, the wheel studs fractured during the installation. The vehicle was repaired under NHTSA campaign number: 11V574000 (wheels); however, the failure recurred. The contact discovered that the wheel studs were missing. The manufacturer was made aware of the failure. The approximate failure mileage was 64,000.
This is the 6th time I have had broken wheel studs on either the drivers or passengers side front wheels. I went to the dealer and was told there is no recall for my vehicle and they have never heard of this problem. Suggested I re-torque the nuts at 500 miles, hard to do when they are gone.
My wife was driving our 2010 Ford Fusion approximately 65 mph when she felt a vibration in the steering. Upon getting home, we found a severed wheel stud on the front drivers side wheel. Oddly enough, this is the second time this has happened to us on this vehicle. Ford issued a recall but our model Fusion was outside of the affected manufactured vehicles by one month. The first time a Ford dealer replaced the stud. The second time, another Ford dealer has replaced the stud. This is extremely dangerous!
My Fusion has now had a wheel stud on the front passenger wheel break off. Each has been roughly every 25,000 miles. The first was laying in my driveway, the second was missing when I went to the dealer for service and the third broke off during a tire rotation. In addition all studs were replaced due to a service bulletin early in the life of the car. Also lugnuts have been replaced along the way by the dealer due to bad wear. After the second time I reached out to Ford and filed a complaint but they simply forwarded it back to the dealer.the dealer has a record of all of the issues and the full replacement but has stated since Ford passed it back to them there is nothing that can be done. I feel this is an unsafe situation for my car. They should not break 3 times within 75,000 miles.
On 2/19/2015 I took my 2010 Ford Fusion to el cajon Ford because of another broken wheel lug. After performing a multi point inspection for $116 which they snuck in on the work order. The called and told me that the passenger side wheel stud needed to be replaced and that they would charge me to replace the stud and lug nut plus labor. I referred to the recall and previous work done they still refused to perform the work with out charge. I was forced to pay $116 to get my car. I took my car to pepboys in santee ca. Where they replaced the broken stud for fraction of Ford cost. While installing the wheel another stud broke and pepboys replaced that stud at cost. I question the solution Ford gives for the recall of replacing the lug nuts only, the damage is already done to the lug studs they have already been weakened. 1 broken stud and lug nut replaced 4/2/11, 20 lug nuts replaced 1/23/12, 1 broken stud and lug nut replaced 1/17/13, 1 broken stud and lug nut replaced 5/7/14, 2 studs and 2 lug nuts replaced 2/10/15. I am currently waiting for the remaining studs to snap.
Since the beginning of January 2015 ( this now being Feb 10, 2015), I have had 9 wheel studs fracture. 3 on the front right wheel, 2 on the rear right wheel ( all 10 were replaced on the right side only to have 2 more on the right rear wheel fracture again) and 2 on the left rear wheel. I called the dealership where I purchased my car and they told me there was no recall for this and that they could not do anything for me. I then called Ford and they advised me that there was a recall and the previous owner had this taken care of and as of this point they could not do anything more for me, but to forward my complaint on through the system at Ford. I bought this car used on July 25, 2014.
My car started saying power steering warning message, and the wheel very hard to turn, I went to the dealer ship, where I purchase, he told me he couldn't do nothing, I just purchase my Fusion 2010 Ford four months ago.
While driving down a highway, my low tire pressure light came on and I could tell it was very low due to my ability to steer. I pulled in a gas station and tried to fill the tire with air, but it was blown out on the inside wall and remained flat. I put the spare tire on and when I began to pull away, I realized I had no power steering. Warning lights came on in succession for low tire pressure (still?), service power steering and service advancetrac. I was about 40 miles from home and had to drive in slow lanes as steering was very difficult. I read some message boards regarding an investigation into this issue, but can't find a common solution that has worked. Some say to just turn off and restart, others are saying they spend $1500+. I am worried that I will spend the money and the problem may still exist as it sounds like many have experienced. I have cleaned the battery, disconnected it as some have said also. Still the same for now, will have to take it in.
I had 2 wheel studs break on the car, just a few months after delivery. Ford did a recall and all wheel studs were replaced in 2011. I believe that 4 more studs have broken since that replacement. They seem to break every 6 months or so. This is a safety defect that Ford should correct (the 1st fix didn't correct the problem).
When traveling home from work on November 4th, 2013. Vehicle's advancetrac system failed.this made it difficult to turn car as it made the steering wheel very stiff. This caused an accident when entering a parking lot. I took the vehicle to the dealership and was notified that the vehicle just became "out of warranty" at 75,000 miles. The estimated cost of repair was $1762 having the vehicle without its power steering has also affected my tires. Which needed to be constantly replaced.
I have had this car for 2 years now. I first had issues with the throttle body and my car shutting off at intersections and had that replaced within a year of buying the car. I have been having issues with the transmission slipping between 1st and 2nd gear for almost a year now. I first had seals replaced. The second time I had my cv joint boots replaced and found out they are wearing out the seals that are causing transmission leaks. The car is in the shop for the 3rd time because of the same transmission leaks and difficult shifting between 1st and 2nd gear and will most likely be getting a new transmission because the cv joints and seals have failed again within the 3 months of being replaced.
A D V E R T I S E M E N T S
- Appomattox, VA, USA