Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.

The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.

And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.


really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
44,385 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fusion engine problems

engine problem

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2011 Ford Fusion Owner Comments (Page 1 of 13)

problem #246

Nov 202016


  • 99,000 miles


The contact owns a 2011 Ford Fusion. While driving 60 mph, the check engine warning indicator illuminated and the vehicle decelerated independently. The contact stated that the accelerator pedal was depressed; however, the vehicle failed to respond. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 99,000. The VIN was not available.

- Savanna, MO, USA

problem #245

Oct 042016


  • 90,775 miles
Csp 13N03 as previously reported etb problems caused my car to abruptly drop power/RPM to ~1000rpm. Later identified issue to be related to etb and took to my Ford dealer expecting new software and/or etb replacement per 13N03. Dealer replaced but then begged off requesting I pay warranty repair cost of $122 because "manual transmission" vehicles and those not assembled in Mexico were not covered. I am absolutely certain that my issue was exactly that covered by 13N03 and feel that having the power loss "limp mode" occur in a manual transmission vehicle actually put me at more risk because of the greater speed loss due to the direct connected drive path. Luckily it was late at night on a less traveled road allowing me to coast off safely onto the shoulder. I paid the $122 since they had already done the work before realizing that my car was not covered, and the throttle body alone would have cost me $75+, but I cannot understand how this is not a full-fledged recall and doesn't cover every vehicle with this type of etb? all this because of what sounds like incorrect/insufficient motor connection plating and/or bulb grease (contact enhancer)

- Ann Arbor, MI, USA

problem #244

Oct 022016


  • 90,300 miles
Lost power after momentary stumble while mildly accelerating on straight level city road around 35mph. Damp cool evening after much rain preceding days. Occurred about 2 miles after starting from cool engine (2-3 hours @ 60F) thought it had stalled but noted ~1000rpm, but not responding to throttle pedal at all? clutched-in (6-speed manual) and coasted to stop, idle holding, but never responding to pedal? noted wrench symbol glowing on dash. Wished I had my obd-II monitor in the car! turned car off, removed key, opened door (to kill accessory power). Closed door, counted to 20 and restarted. It started a bit hard and stumbled a little initially, but the wrench was gone and I had a working throttle again. It seemed like it may have minimally stumbled a bit on the 2-3 miles home as well, although I was driving it very gently, and possibly overly aware. Traveled lightly used roads in case it acted up again. Once home I went in, grabbed my obd-II test device and hooked it up. No codes" no mil codes, no pending codes, no permanent codes" went in and began web search and found Ford etb and csp=13N03 investigation and mitigation agreement. Wrote this, and will discuss with dealer tomorrow.

- Ann Arbor, MI, USA

problem #243

Sep 042016


  • 48,400 miles


I was pulling up slowly behind two cars at a red light when my engine accelerated with my foot firmly on the brake. My car began to inch forward toward the car in front of me. I put the car in neutral and the acceleration continued. I put the car in park and once again the acceleration continued. I then turned the key off and the engine shut down with my car ending up a foot away from a car with a woman and two children in it. I went online and found other cases of this happening to other people with 2011 Ford Fusion. I took the car to my dealer and they said they could not find anything wrong. This is the second time this has happened to me with this car. I was on a busy four lane highway both times.

- Belle Vernon, PA, USA

problem #242

Aug 152016


  • 65,000 miles
While driving at 60 miles per hour my vehicle decelerate in rush hour traffic, miles away from home. I was able to put my emergency flashers on and move over to the shoulder before my car completely lost power. I had a tool light come on the dash and the car was still on but no power. I turn the engine completely off for about T 1 minute and then restart my car. I was able to safely make it home. On my grandchildren first day of school, while picking up at 1 of 3 schools on the way to the second school my car decelerated just before a train track during rush hour once again. This time my engine light came on the dash. Following the same technique I restarted my car, made it across the track only for it to quit again. My grand baby was worried and needless to say so was I.. using the same technique we were able to make it safely home. Requiring another vehicle to go pick up at the other two school late.... please tell me I shouldn't be afraid to drive my car because right now I am I attempted to perform a vehicle health check but it want allow me too. Please say there is a solution to this ongoing problem surely Ford is aware of this problem and there's a recall and I'm unaware right

- Little Rock, AR, USA

problem #241

Jul 252016


  • 31,000 miles
I was driving on a 25 mile per hour street, the wrench light suddenly came on the dashboard and the car seemed to lose all power. It barely crept along. If I applied the gas pedal, there was no response.

- Oakland, NJ, USA

problem #240

Jul 072016


  • 75,500 miles


I was driving on the highway when my Ford Fusion lost all power, like it ran out of gas. Of course this happened when I was passing 2 semis with cars in front of me and behind me. Luckily I was able to get off the side of the highway. It just sat there idling very badly, I turned it off, turned it back on and I was able to drive it home after that. After doing some research online, this seems to be a common problem that should be recalled because it could definitely cause a pretty bad accident.

- Montague, MI, USA

problem #239

Jul 022015


  • miles
My car has had a few recalls. I brought it to watertown Ford and they did not fix it properly. I bought it at enterprise car sales, woburn MA. They were supposed to check it and it was not certified like they promised. From the first month the car had issues. It keeps showing the wrench and not accelerating properly. I can't afford to keep fixing it. I would like Ford to buy back the car. For more than 11,000.00.

- Waltham, MA, USA

problem #238

May 182016


  • 88,000 miles
While driving whenever I stopped or slowed to turn the engine would start to not pull as if not getting gas, the care would start shaking. Happens whenever slowing then turning or pulling off from a stopped position

- Luverne, AL, USA

problem #237

Nov 212013

Fusion 6-cyl

  • miles
Began having problems with this vehicle the second month after purchase. The first incident was steering wheel locked and I could not control the direction of the car. I ended up on the left side of the road off the shoulder before I could stop it. It happened on several occasions. Car dies for no reason. I end up having it towed or restarted by charging battery. The battery always has a full charge. Also I have been shopping and get in the car to start it and it will not start. Door handles would not work from inside. Windows would not open. Had to force window down enough to open from the outside. Had front door handle assemble replaced had transfer case resealed horrible smell, new tires 3 times since it was purchased had rear drive shaft replaced, fuel pump replaced had taken it to Ford just recently for what I deemed was computer problems, of course they could not find anything wrong. I was told by my mechanic the last time I had new tires put on the car that I would need new rims soon. The rims are eroding from the inside out. I have several invoices for work that was done and a few more I can't locate at this time. I would like to send them all to you. Purchase car 12/1/12.

- Gales Ferry, CT, USA

problem #236

Oct 082013


  • 85,881 miles


The contact owns a 2011 Ford Fusion. While driving 40 mph, the check engine and electronic throttle control warning lights illuminated. The vehicle lost power and stalled. The vehicle was restarted, but the failure recurred twice. The vehicle was taken to a dealer where it was diagnosed that the mass air flow sensor failed and idled at.58V when it should be at.75V. The vehicle was not repaired. In addition, the throttle body was previously repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 85,881.

- Jacksonville, FL, USA

problem #235

Jan 162016


  • 78,000 miles
The contact owns a 2011 Ford Fusion. The contact stated that the fuel cap leak and the check engine warning indicators illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the canister purge valve solenoid needed to be replaced. The vehicle was taken to the dealer for a second opinion and it was confirmed that the canister purge valve solenoid needed replacement. The manufacturer was notified of the failure. The vehicle was not included in NHTSA campaign number: 15V793000 (fuel system, gasoline). The failure mileage was approximately 78,000.

- St Charles, MO, USA

problem #234

Jan 292016


  • 60,000 miles
While driving on the highway to work on January 29, 2016 I turned on my wipers to clean the windshield after I turned the wipers off they stopped in the middle of the windshield, effecting my vision while driving. Once off, they will intermittently turn themselves on and off for a period sometimes stopping in the field of vision.

- Bloomfield Hills, MI, USA

problem #233

Oct 282015


  • 32,742 miles
Engine ticking sound reported to Ford dealer after my mechanic found it was inside engine. Dealer found engine block crack and replaced engine - invoice #315874 - al packer's white marsh Ford, 9801 pulaski hwy. Baltimore, md 21220. Dated 11/12/15 engine 2.5 liter there are other reports of this problem posted on the internet relating to the same Ford engines.

- Nottingham, MD, USA

problem #232

Nov 192015


  • 56,751 miles
┐3 May 2013 (mileage 32,800) moab, Utah. Driving in the mountains around moab for my daughters wedding. One passenger in the car beside myself. While driving around a sharp curve, all the electronics in the car went dead. The engine shut down, all lights on the dash, the radio, ac all stopped working. Power steering, power brakes were non-functioning. This happened a total of five times. ┐26 August 2015 (mileage approximately 55,600) time: 6:00pm. Driving home from work. I┐D stopped at a street light and when I pulled sharply out onto main road, the car went dark again and all electrical systems shut down. I quickly restarted it by shifting into neutral and starting it with the key. Three blocks later, it happened again. This was the first time it had happened on a straightaway. I was driving by myself. ┐6 September 2015 (mileage approximately 55,950 between san juan capistrano and lake elsinore, ca. Coming out of a sharp curve in the road while going uphill all electrical components of the car shut off. I shifted into neutral, turned the key, and the engine started up again. ┐19 November 2015 (mileage approximately 56,751) went over a speed bump with another passenger in the car. The Ford Fusion shut down again, and after I restarted it, two hundred yards later did it again. ┐Ford has tried to locate the problem three times. Finally replaced throttle body on 22 Sept. And said that fixed problem. It didn┐T! Ford corporation customer service now refuses to return my last five calls

- Murrieta, CA, USA

problem #231

Nov 302015


  • 28,000 miles
The contact owns a 2011 Ford Fusion. While driving at 10 mph, the vehicle stalled without warning. The vehicle was able to start after multiple attempts. In addition, the contact mentioned that the maintenance warning light illuminated. The failure recurred intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was unknown. The approximate failure mileage was 28,000.

- Ridley Park, PA, USA

problem #230

Oct 032015


  • 86,000 miles
Driving on fwy car display a wrench and you can't accelerate all you can do is coast to the shoulder of the road or hold up traffic.this has happened 10 times in one month my next problem is the dash display check fuel fill inlet and then the engine light comes on. The first time it happened was two weeks after I bought the car so they told me what shop to take it to because we had a 30 day warranty so I did they told me that it was a common problem on cars that don't have gas caps. It happened again, took it back to the same shop and he gave advise on how to fill your gas tank. It happened again took it back to the same shop this time he said that he replaced the whole fuel inlet thing. Well it happened again this time he told me to hit the reset button on the steering wheel I did and it went off but it kept on coming back on when I get back in the car and starting it. After a couple of days of doing that I took it back to the same shop he said that he would have to charge me to see what the problem is and I said it says check fuel fill inlet I should'nt have to pay so he said that he would charge the dealer he cleaned the part where the gas goes in he said and every thing is alright.well after about a week it happened again this time the engine light came on too and when you reset the check fuel fill comes right back on. I took it back to the same shop and this time I had to pay and I don't see why because its the same problem over and over again and it is not fixed I paid 50.00$ and it still has check fuel fill inlet and engine light still on. The car is at the Ford dealer right now because I had 3 recalls on the vehicle but nothing about the fuel fill inlet, Ford said that they can check out why the fuel inlet is on but I have to pay 120.00$ I don't have the money I feel that it should be fixed free because it was under warranty and was never really fixed.

- Anaheim, CA, USA

problem #229

Sep 252015


  • 30,000 miles
The above car displayed a trouble light. A mechanic used an odb II scanner and diagnosed the engine problem with the code "P2119" I did some research on line and found out that this is a common problem involving the throttle body. Is this a recall item?

- New Rochelle, NY, USA

problem #228

Aug 022015


  • 89,000 miles
The contact owns a 2011 Ford Fusion. While driving approximately 70 mph, the vehicle stalled and the service vehicle soon warning light illuminated. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 89,000.

- North Chesterfield, VA, USA

problem #227

May 282015


  • 81,000 miles
Car has extreme, loud, embarrassing belt area noise. In checking with two local Ford service departments I am told this happens all the time and is common. It's about a $700 repair. Ford should take care of this problem for those affected which I am told are most that have been so unfortunate to have purchased a Fusion of the year 2011. This is ongoing from 0 to 70 mph.

- Glencoe, MO, USA

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