Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.

The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.

And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.


really awful
Crashes / Fires:
11 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
43,255 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fusion engine problems

engine problem

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2011 Ford Fusion Owner Comments (Page 12 of 12)

« Read the previous 20 complaints

problem #18

Jan 202012


  • 33,658 miles


The contact owns a 2011 Ford Fusion. The contact was driving approximately 65 mph uphill when a loud noise emitted outside of the vehicle with a sudden loss of engine power. The contact was able to coast to the shoulder where the vehicle was towed to an authorized dealer for diagnosis. The technician advised that the failure was contributed to the electronic throttle body. The faulty part was replaced. The manufacturer was not notified of the problem. The approximate failure mileage was 33,658.

- Norwood, MO, USA

problem #17

Apr 032012

Fusion 6-cyl

  • 9,000 miles
I bought my car on December, 2011. 1st problem was the dashboard turning off for no reason. The 2nd problem is life threatening. I am driving down the road and out of no where the dash board lights up, the readers go crazy, and my car will decelerate to 25mph and will not go over that speed. Every time I have had to pull over and when I do the car shakes. I turned my car off and when I turn it back on its like it never happened. No lights stay on and the car drives like a champ. It does it at random times, and random speeds. I took the car to a Ford dealership in May 2012 and they could not find a problem with it. This happened 3 times and in August I took the car in twice, the first time nothing was found, the second time they change the throttle body on it. Problem fixed right?? not even close. In November it did it again. I called the dealer but they could not see my car for a few days and didn't have any loaner vehicles. The car then began to randomly jerk at a stop lights or when I changed gears. This week the flare up happened again but this time the car jerked when I put it in drive and the engine light and wrench light both turned on. I continued to drive and right when I started going up a hill the dashboard lit up, the readers went crazy and my car started rolling backwards. I was able to break but when I pushed on the gas the car barely crept up the hill. The wrench light then turned off but the engine light stayed on. The next morning I took it to the dealer. When I took it in the engine light was on but when they checked it the engine light was off and there were no codes on the computer. I am scared of the car I am driving. I know the car has a problem and so does the dealer but they just can't figure out what the problem is. I called Ford but all they said was that they were working with the dealer. I am paying for a car I can't drive.

- Killeen, TX, USA

problem #16

Nov 112012

Fusion 6-cyl

  • 38,495 miles
Driving normal for around an hr then all of a sudden a lighted wrench shows on dash and the accelerator does not engage properly and car feels like it is very rough and low idle. Power brakes and power steering work fine and can pull over but was in a turnaround for a highway access rd. Turned vehicle off and turned it back on again and it worked ok. Next day it happened twice, one of those times just from the start of turning on vehicle and trying to leave parking lot of work, and second time was on a 45mph rd which felt dangerous. Same thing accelerator stopped working and it coasted down till I could put in park and turn of vehicle and turn back on. It does not work if you are coasting and put it in neutral and turn off and on as the problem is still there. Afraid of it happening on highway. Seems like a software or sensor issue with throttle body as when you do give it gas on the peddle it feels like the throttle plate is blocked or trying to open up but not enough to go just small weak spurts.

- San Antonio, TX, USA

problem #15

Oct 312012


  • 38,000 miles


Without warning the vehicle began shaking losing power. Seconds later it would not accelerate. I had to stop in the middle of a busy intersection, put the car in park, and restart it. This resolved the issue temporarily but caused a very dangerous situation. It has happened again and the mechanic's thought is that it is a problem with the throttle body and it needs to be replaced. The vehicle is 2,000 miles past the manufacturers warranty. Such an unsafe situation is terrifying and frustrating, as the vehicle has under 40,000 miles on it. Please issue a mandatory recall!!!!

- Newmarket, NH, USA

problem #14

Oct 272012

Fusion 4-cyl

  • 30,000 miles
2nd incident w/ gas peddle stopping working while driving w my children in the car. Wrench light came on and I put on my flashers and turned off ignition due to burning smell coming from under the hood should note every time this has happened I have just put gas in my car as well, also had to have a new battery put on my 1yr and 10 month old car today. Restarted the car and was only luckily 100yrds or less from my driveway so will call and have car towed to dealership again. Car is not safe for me and my family!!!

- Church Hill, TN, USA

problem #13

Oct 112012

Fusion 4-cyl

  • 29,000 miles
While travel ing up a busy hwy in around 2 in the afternoon, the gas peddle quit working and car started to violent shake. At the time of incident I was traveling at 45 mph and could have been seriously injured. Pulled to the side rd. Put the car in park and turned off the ignition and restarted the car and gas peddle worked now and I drove it to dealership where they kept it for six days and did not do any repairs on it.

- Church Hill, TN, USA

problem #12

Oct 102012

Fusion 6-cyl

  • 41,000 miles


The contact owns a 2011 Ford Fusion. The contact stated that while traveling 60 mph, the check engine warning light illuminated as the vehicle stalled. The contact was able to merge to the side of the road. The vehicle was restarted and began to function normally. The contact later experienced the same failure. The vehicle was able to be driven to a private mechanic where it was confirmed that the throttle body had failed. The vehicle was not repaired. The manufacturer was contacted about the issue. The failure mileage 41,000 and the current mileage was 41,010...updated 12/11/12 the consumer stated when the throttle body malfunctioned the vehicle would loose power and he would have to put the vehicle in park and then re-start it. Updated 12/12/12

- Indian Trail, NC, USA

problem #11

Aug 122012

Fusion 6-cyl

  • 41,060 miles
As we were traveling we suddenly began slowing to a halt. Though my husband was pressing the gas pedal and the engine was running, there was no response. Luckily he was able to steer the car to the shoulder before we stopped completely. We were on a sparsely traveled road at the time. After checking under the hood, repeatedly trying to push the pedal and calling roadside assistance, he finally turned the engine off and then restarted it. The throttle seemed to work fine and we continued to our destination. The following day the same thing occurred. Again we were not in heavy traffic and there was a shoulder available for us to get to. This time he immediately turned the engine off and restarted it with everything returning to normal. We were very fearful of this occurring in heavy traffic or where there was not a shoulder available. We took the car back to the dealer where they charged us $387.43 to replace the throttle body #ds7Z-9E926-a.

- Malvern, AR, USA

problem #10

Sep 262012


  • 20,000 miles
Today was the fourth time my accelerator failed to work on my car. It has happened on the highway doing 65 and at low speeds. The dealer tells me it is the throttle body and that they are familiar with the problem. They also tell me it will happen again. Ford motor refuses to fix the problem under warranty until the dealer can reproduce this intermittent problem or its computer systems confirms a problem. Neither could be done when I took the car to the dealer for repair. The internet demonstrates others with this exact same problem. I am worried that this problem will reoccur in an inopportune time causing an accident and injury. When it occurs, the accelerator stops working, but the engine is still running. A wrench light appears on the dash. I am able to coast to a stop, but must put the car in park and restart the car for the problem to temporarily resolve. Ford seems to be aware that this problem exists, but is refusing to make the warranty repair.

- Louisville, KY, USA

problem #9

Jun 272012


  • 39,000 miles
The contact owns a 2011 Ford Fusion. The contact stated that while driving approximately 65 mph the vehicle stalled without warning. The contact was able to restart the vehicle. The vehicle was taken to the dealer who diagnosed that the throttle body needed to be replaced. The vehicle was repaired. The approximate failure mileage was 39,000.

- Huntsville, AL, USA

problem #8

Feb 012012


  • 30,000 miles


The contact owns a 2011 Ford Fusion. The contact stated that sporadically when the accelerator pedal was pressed, the vehicle will not accelerate. The contact stated that there are also instances when the vehicle would abnormally accelerate without the pedal being engaged. The contact took the vehicle to the dealer and was told that the throttle body and cable would need to be replaced. The manufacturer was contacted and advised that the throttle cable and body were not under warranty. The failure mileage was 30,000 and the current mileage was 47,000.

- Oregon, WI, USA

problem #7

Jun 282012

Fusion 6-cyl

  • Automatic transmission
  • 20,800 miles
The contact owns a 2011 Ford Fusion. The contact stated that he was experiencing a recurring failure in which the vehicle would rapidly accelerate at any time without warning. In addition, the vehicle would abnormally accelerate when the brakes were depressed. The contact would have to utilize extreme force on the brake pedal in order to get the vehicle to stop. The vehicle was taken to the dealer for inspection where they replaced the control software but could not determine the cause of failure. The vehicle was repaired. The manufacturer was not notified. The failure mileage was 20,800. Updated 08/28/12

- Honesdale, PA, USA

problem #6

Jun 142012

Fusion 6-cyl

  • 37,000 miles
6/14/12 car was low on fuel, but not on empty and message indicated 32 miles to E. driving up hill car lost power, did not die, moved very slowly. Able to get off street into parking lot of restaurant. Car seemed to regain power, so tried to pull back on street going down hill, but at edge of lot, I realized the brakes were not responding. I managed to avoid car coming and was able get back into the parking lot as pulling into parking spot now slight surge of speed but still no brakes and hit restaurant's sign. Took car to dealer, could not duplicate problem and blamed it all on low fuel. On 6/20 this time with tank almost full. Had same problem, car suddenly had no power, but did not die. I pulled over and turned it off and waited several minutes. When restarted went about four miles and happened again. Stopped, turned off, restarted and went a little further, but now check engine light on. Fortunately, both times not going 60 miles on the highway and suddenly no power had towed to dealer and this time, replaced the throttle body. Said it was an updated version. If they know there is a problem and have an updated version, why is there no recall? I think this could be very dangerous.

- St Louis, MO, USA

problem #5

Jun 112012

Fusion 4-cyl

  • 42,200 miles
On 6/7/12 was driving car and check engine light and wrench light came on while driving on the road, 30 seconds later, engine shut off completely, could not accelerate and had to get the vehicle towed to the dealership. I was told that the purge valve and fuel filler pipe had to be replaced. On 6/11/12, picked up my vehicle from the dealership and was charged over $500 dollars for the service. 20 minutes later while driving on I45 North at 65 mph. Same thing happened, car completely turned off, had to "coast" to the shoulder and avoid any vehicles. My vehicle, again, was towed to the dealership. This is very dangerous and must be taken care of immediately. The fact that I was charged over $500 to take care of the issue and for it to happen again is absurd.

- The Woodlands, TX, USA

problem #4

Apr 072012


  • 6,431 miles
The contact owns a 2011 Ford Fusion. The contact stated that while sitting in drive with the brakes depressed, the vehicle rapidly accelerated without warning. The steering and braking capabilities had become inoperable and the contact was unable to stop the failure. The vehicle crashed into a guard rail. The contact was not injured. The vehicle was towed to the dealer and repaired. The contact could not confirm the cause of the failure or the exact repairs made to the vehicle. The failure and the current mileages were 6,431.

- Lawton, OK, USA

problem #3

Feb 212012

Fusion 6-cyl

  • 18,644 miles
Today when turning into a parking space with my right foot lightly on the brake, my car suddenly accelerated. I quickly turned the wheel and braked to avoid hitting a cement post. Two weeks ago when going up a hill without my cruise control on, the car would not accelerate when I was pushing on the gas pedal. I released the pedal and the car lurched forward so fast I had to brake.

- Gwinn, MI, USA

problem #2

Feb 202011


  • 500 miles
The contact owns a 2011 Ford Fusion hybrid. The contact stated that while driving and attempting to lift his foot from the accelerator pedal to the brake pedal, there was not enough room. He noticed the failure more often when he was trying to make an abrupt stop. The vehicle was not inspected or repaired. The manufacturer was not notified. The current mileage was approximately 1,000. The failure mileage was approximately 500.

- Laguna Woods, CA, USA

problem #1

Dec 012010


  • 100 miles
The contact owns a 2011 Ford Fusion. The contact was driving approximately 60 mph when the vehicle suddenly stalled without warning. The contact was able to restart the vehicle. The vehicle was inspected by a dealer who informed the contact that he would need to replace the throttle body. The vehicle was repaired. The failure mileage was approximately 100.

- Maripco, AZ, USA

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