CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.
The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.
And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.
10.0
really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
76,977 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2011 Ford Fusion had a safety malfunction recently where the drivers side door handle became inoperable. The same part that has malfunctioned and keeping me from safely exiting my vehicle has been recalled on various Ford models and has been overlooked for the one I own although it has the same part. Estimated cost of repair will be roughly $100 including labor and Ford has refused to cover the cost of repair per Ford's customer service department. I have filed a complaint with Ford and was given the reference number cas11929128. I would like a solution soon as I do not currently have the finds for the repair.
My door latch broke on the car. My teenager got in the car and the door wouldn't close. I couldn't ride home with it in that condition. I see it's a common problem with Ford, but my year of Fusion is not on any recall list. It definitely should be because that is a very real safety issue.
I am unsure if my car was included in the air bag recall that I found via google, I was never notified for several recalls involving my car. Now the Ford dealership has informed me that there is an issue with my car as well as several others of the same make and model with code issues. These code issues cause the power steering to fail without warning and cause loss of control as well as something involving service advancetrac. Ford has told me they can reset each time the code messes up but at this time Ford has not ordered a recall and they will contact them to let them know. What am I to do? this is very dangerous!
The drivers side exterior door does not work. I know 2 other cars with the same issue. It just goes out. I notice that there is a recall for 2012 Ford Fusion not 2011. This is a serious hazard if there is a fire in the car or an accident you are not able to get out of the car. Very dangerous and clearly unsafe
- Vallejo, CA, USA
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Purchased car 8/01/15. Found out about(pending) recall after the fact. Readout on dash read re-program steering. Took car back, re-programed N/C. 3-days later display message read, service power steering now. Next day backed out of garage but had no steering towed to dealership cost me $115./repair N/C. two weeks later message read service power steering now. Shut car off, then started bam no steering. Called tow truck take back to dealership $115. Plus $1145.67. 03/15/16. Now sitting garage cannot drive. Message reads service power steering now. Right now we simply can't afford to have the car fixed. Recall #15S18 last failure date 10/13/16 a.M.
The driver's side front door latch does not work. I have to either roll the driver's side window down and open door from outside or climb out on passenger side. Also I have to manually open (with key) or lock front driver side door.
My Ford Fusion was parked and I suddenly am unable to open the drivers side door from the inside. I have to lower the window all the way and stick my arm out to open from the outside handle. My windows are electronic and freeze shut in the winter (mn resident) making me unable to open the door at all from the inside. I will be unable to get out of my vehicle in the winter and could be trapped in an accident or vehicle fire and unable to get out and help my children.
I parked my vehicle and went to open my doors and the driver and passenger sides doers would not open from the inside. I had to proceed to unlock the door manually and roll the window down, place my arm out the window to open the door from the outside. The passenger had to do the same for their door as well. We are both senior citizens with disabilities. Are there any recalls on this issue? I'm concerned for the safety and well being of me and any passengers that happen to be in the vehicle in the case of an accident where as I have to exit the vehicle in an emergency.
Driver's side door handle can not open the door. The door locks work, the door opens from the outside, but not from the inside. The car was not in motion, first noticed in a parking lot.
Takata recall my 2011 Ford Fusion has been the worse this week. I was taking a road trip to pick up my niece from basic training graduation, I was driving down a busy interstate going about 70mph, when all of a sudden my car decelerate while I was in the fast lane, the wrench light came on. The trouble I had trying to move my car over 3 lanes was very life threatening!! I thank god nothing happened, but I was so close to getting hit several times, I was in tears!! the only thing I could do was turn the car off and then restart it, the engine light stayed on. On my 10 hour adventure that day, this happened 8 different times. Apparently this issue is with the throttle body. This is pathetic of Ford to not get this fixed!
Takata recall. I was unable to open driver's door from the inside. Took it to my Ford dealer. They found a broken inner door handle. I was parked when that happened. It cost me $217.83 to get it repaired. Isn't this a recall? if not, it should be!
Squeaking noise coming from front axle (mostly on driver side) while driving and turning; sounds the most when outside temperature is higher (not so loud on cool days). Took it to dealer that sold the car (today 04/25/2016) to have suspension and power steering checked. I see online there are recalls on some Ford Fusion power steering? my VIN is not listed.
Hearing squeaks and creaks while driving over bumps and turning. Since standard ball joints are not used in tis model might be the 4 lower control arms and an expensive repair.
Went to use car remote and did not work, bought another key and when my service tried to program it they found out the 15604 F module was bad. They call Ford and Ford told them it is back order all over the country. If they are replacing this many module then Ford has a problem with this part.
The heater and air conditioning fan overheated and melted. Fan would start and stop intermittently and then quit working. Whole unit had to be replaced.
I bought the 2011 Ford Fusion new. On last year the driver side window would not stay up. It was repaired for about $350. One year later the driver side door handle stopped working. I can't get out of the car unless I roll the window down or crawl to the passenger side. I had just arrived at work and turned the ignition off. I pulled on the handle and the door wouldn't open.
I'm having problems with my steering it's really hard to turn the wheel at times N does it often not sure if I can get the information to my vehicle on what recalls there are if any.
This morning when I got to work I went to get out of my car. I turned it off and opened the door but the door would only partly open and would not let me out. I have to now roll down my window to let myself out. I look completely ridiculous and this seems to be more than a common problem that should be extending the manufacturing warranty one. Let alone last week M Y throttle went and I am replacing that also!!!!!!!!!!!!! couple months ago the roof inside the car also started to fall down! this is just pure insane I am fed up with this car I would never purchase it again!!! I don't have this kind of money to keep repairing a car.
First at about 42000 miles in October 2012 the driver seat became so hot it created 1st degree burns on my husband. The seat heater went out soon after. Needs to be fixed. The seat could cause a fire at 55000 miles the driver door handle became unlatched within the door and stopped opening from the inside. What if I had a wreck and couldn't get out? needs to be recalled for this issue. I've heard it's common on the Fusion. The front door speakers went out soon after all of this. At 90000 miles the passenger seat heater went out. Same burning hot thing but this time no one was burned. At 95000 miles the safety system has now gone out. It flashes that there is a problem with the rear park aid and a fault with the cross traffic system. I've read that the rear driver side speakers cause this. The front driver side speakers went out 2 yrs ago. Maybe these are connected. It seems the whole car has problems with fuses and electrical wires either burning out way too quickly. My vehicle is a 2011 manufactured in October of 2010
A D V E R T I S E M E N T S
- Indianapolis, IN, USA