Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.

The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.

And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
14,767 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fusion steering problems

steering problem

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2011 Ford Fusion Owner Comments

problem #3

Aug 262013

Fusion 4-cyl

  • 38,400 miles


Vehicle was being driven to place of work. As the vehicle was attempted to be turned right into driveway the power steering completely failed and the driver nearly hit another vehicle which was exiting the business and the curb. Brakes were applied sharply and every bit of the 120 lb female driver's strength was needed to manually steer the vehicle into the parking lot. The cluster desplayed two error messages; "power steering assist fault" and "service advancetrac." This was the fourth occurence of this type with this vehicle. In the three previous situations when the key was cycled off and back on after the steering failed it returned to operation upon restart. In this occurence multiple key cycles were completed without any change. Dealer charge for repair was over $1600.

- Shelby Township, MI, USA

problem #2

Apr 212012

Fusion 4-cyl

  • Automatic transmission
  • miles
2011 Ford Fusion. Consumer states safety issues with vehicle related to driver controls and distractions, battery failure and loss of electric power steering capability the consumer stated there was no warning that the steering was about to freeze while driving. The consumer also stated it was difficult to read the instrument panel. The headlight control was located in an inconvenient place, the obstruction of the left side plastic molding inside the steering wheel prevented a clear view of object.

- Elyria, OH, USA

problem #1

Jul 282011

Fusion 4-cyl

  • 5,900 miles
Drove my brand new 2011 Ford Fusion with 5,000 miles on it on vacation. The trip was approx 400 miles. During the trip I drove the car, and one afternoon the service power steering light came on, and the advance track warning came on as well. By the time I made it back to the place I was staying the vehicle had no steering and had to be towed to the nearest Ford dealer. It was returned to me the next day and the service manager said it was "all set", although when I drove away the steering still felt "off" to me. I was almost home from my trip and the lights lit up again, the car became increasingly difficult to steer, so even though it was Saturday I drove it directly to a Ford dealer near my home and left it there, by the time I parked it the steering was gone again. Car is at Ford dealer and I am waiting for a status.

- Voorheesville, NY, USA

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