Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.

The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.

And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,167 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fusion windows / windshield problems

windows / windshield problem

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2011 Ford Fusion Owner Comments

problem #3

Oct 012011


  • miles


Low beams dangerously inadequate. Low beams illuminate a pattern of only 18 ft. In front of vehicle. At 25 miles per hour a vehicle travels 36.6 feet per second, which means the driver has less then a half of one second to react to anything in or on side of the road. Had the vehicle to the dealer twice regarding this but not until the salesman and service manager took a night time ride did they believe my complaint. After the night ride time they both agreed, "they would not drive a car like that". service checked four other Fusion and discovered they too had this pattern of light. Since the beams are within the owners manual specks and Ford has not addressed/acknowledged this issue as of yet (waiting for a fatality?) the dealer could not help me and suggested installing after markets and registering the VIN# with the NHTSA. Purchased piaa 75's and had their service dept install. This did not fix the 18 ft. Visibility pattern problem.

- Whitehouse Station, NJ, USA

problem #2

Jul 052011

Fusion 6-cyl

  • 3,000 miles
The windows and sun roof on my Ford Fusion 2011 opens on their own when no one is around the car. My car was 200 miles away from me and friend found windows and sunroof opened. Had to make trip to car in order to close windows. Ford dealer said that this could not possibly happen even though the Taurus had the same problem.

- Thomasville, NC, USA

problem #1

Jun 012011


  • 500 miles
The contact owns a 2011 Ford Fusion SE. While driving approximately 3 mph in reverse, the contact was unable to detect a complete view of any obstacles through the rear windshield or the rear view mirror. The contact crashed into a cement pillar which was ten feet behind the vehicle due to poor visibility. The contact did not mention if she was injured. The manufacturer was notified and recommended that a camera and video screen be installed in the vehicle at the owner's expense. The vehicle was not repaired. The failure mileage was approximately 500. Updated 07/18/11 updated 3/15/12

- Cavalier, ND, USA

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