Notes: The 2013 Fusion doesn’t have the same track record of power steering failure as the previous 3 model years. Of course, those owners said their steering failed at 60k–100k miles. So this appears to be a classic "wait and see" scenario.

In the meantime, there’s plenty of interior accessory problems to complain about. By themselves, each is a barely a blip on the radar. But combined, they give you that feeling of what the hell have I gotten myself into?


really awful
Crashes / Fires:
2 / 5
Injuries / Deaths:
0 / 0
Average Mileage:
35,024 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Fusion electrical problems

electrical problem

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2013 Ford Fusion Owner Comments (Page 3 of 3)

« Read the previous 20 complaints

problem #9

Apr 082013

Fusion 4-cyl

  • miles


On multiple, random occasions, the left and right turn signals have malfunctioned, I.e., they either do not stay on longer than one flash cycle, or they shut off prematurely. The function is not being confused with the 3 flash lane change feature ? this feature works 100% of the time. Premature shutting off of the turn signal typically (but not always) occurs when making a turn from a full stop. When the signal is actuated, it flashes for 10 ? 30 seconds while sitting at a stop light (wheels are positioned straight ahead). When the traffic light changes and I just begin to turn the wheel, the signal shuts off. The immediate shut off issue does not happen as frequently as the premature issue, but when it does happen, I cannot get the turn signal to function for more than one flash at a time. Both described issues have occurred since the vehicle was about 3 months old. This issue will be reported for the first time when the vehicle goes in for its next service.

- Beverly Hills, MI, USA

problem #8

Dec 092013

Fusion 4-cyl

  • 10,300 miles
Traveling home at 35mph, vehicle lurched and lost power - was able to drive 15 mph max speed the 3 miles home, but vehicle barely accelerated after slowing or stopping. Power train light and airbag light came on. As vehicle driven into garage, dashboard lighting went off suddenly, but vehicle accelerated with effort into garage. Four hours later at 10pm, started vehicle, no warning lights came on dash. Morning of December 10, called dealership. They advised if the light did not come on this morning, then they would not be able to diagnose problem. Vehicle drove normally to work with no warning lights. Dealership said there was low voltage on the accelerator causing problem and they ordered parts and "fixed" it on December 18th, but on December 24th, I was on interstate at 55 mph, vehicle on cruise control. Speed limit increased to 60mph, began adjusting cruise control speed via thumb button on steering wheel column. After three thumb "clicks" to 58mph, vehicle lurched and lost power and began immediately decelerating. Power train light and airbag light came on. Pulled to right berm and shut off engine. Over the next 37 minutes, attempted to start vehicle every 5-6 minutes. On six different attempts, the vehicle revved as accelerator applied but the engine never "caught" or turned over, it would die as soon as the accelerator pedal released. On 7th attempt, the vehicle turned over, and I was able to proceed to the next exit. Since the car seemed to be running normally, I risked it and tried to get the vehicle home, knowing that a tow at 8pm on christmas eve would be expensive and timely. The power train light and airbag light remained on for the 8 mile trip home. The next day, vehicle operated "normally" with no power train light or airbag light. Second occurrence.

- Indianapolis, IN, USA

problem #7

Jul 082013


  • 3,772 miles
I drive a 2013 Ford Fusion, which I purchased new from an authorized Ford dealership. By 3772 miles, the car began to downshift violently, upshift around 6 or 7 thousand rpms, not shift at all, the heated seat would come on by themselves with no indicator lights, the transmission gear indicator light stays on when the car is off and no key inside, the radio turns on and off at will when the car is parked and locked up, a severe odor of mildew comes from the A/C when first comes on, the trim molding keeps coming off, the car has lost a significant amount of power, the led lights in the tail lights stay on all night even after the car is turned off, and etc. These problems are inconsistent in nature with no identifiable conditions causing the series of non-conformities. Ford Motor Company hasn't been able to fix the car after numerous attempts. I am currently in arbitration.

- Hendersonville, NC, USA

problem #6

Aug 122013

Fusion 4-cyl

  • 4,900 miles


This is the third time the 12 volt battery has died while the car has been sitting for 24 hours or more. The Fusion energi titanium was in the shop for 10 days and the dealer finally replaced the battery after running extensive tests. Each time this happens, the car is totally disabled and has to be jumped. This issue tends to happen when it is very hot outside or the car is sitting in the sun. The high voltage battery fans will run when the car is stopped in traffic and when you power off the car.

- Waldorf, MD, USA

problem #5

Feb 202013

Fusion 4-cyl Diesel

  • 100 miles
Since I took delivery of my vehicle, I have occasionally received warnings regarding a failure of the traction control and hill assist systems while starting the vehicle. This was reported to the dealership a couple of times, with "no issues found" reported by the dealership service department. After paying close attention to my starting procedures, I have been able to repeat the warnings while performing the following specific starting procedure... 1) remotely start the vehicle (factory installed remote starter), 2) insert the key and turn to the first position, 3) keep key in this position for 1-2 seconds, 4) turn the key to the run position. These steps will cause the warnings every time. By turning the car off and restarting, the warnings are gone, and there are no history of the warnings in the vehicle computer. I have shown this starting procedure to the dealership service department and have complained directly to Ford with no reply. I continue to drive my vehicle unsure if there is a valid issue or not.

- Beverly Hills, MI, USA

problem #4

May 152013


  • 20 miles
Front driver side and passenger side windows will not work with one touch button. Turns out after three months of back and forth to the dealer, the molding on the driver side window was faulty allowing water to get in and short out electrical system.

- Tampa, FL, USA

problem #3

Nov 122012

Fusion 4-cyl

  • 2,524 miles


While driving to work on the highway 65-mph the engine shuts off without warning, the instrumental panel starts acting up as if you are turning on and off the key. They found a lose wire to the instrumental cluster on the second time they replaced the instrumental cluster. It has been taken back six times and now the dashboard shuts down and I lose lights, signals, and other electronic features. I have lost power steering and brakes in between. They offered me an extended warranty"?" it is a shame that a consumer who buys a car from a dealership has to go through the grinder just to get out of their lemon. I just want to get out of this vehicle.

- Coral Springs, FL, USA

problem #2

Oct 032012

Fusion 4-cyl

  • 15 miles
The contact owns a 2013 Ford Fusion. The contact stated that he keyed in the code to unlock the doors via the numeric keyless entry but the trunk erroneously opened. The contact also stated that the doors did not always lock using the keyless entry system. The vehicle was taken to the dealer where the failure could not be replicated. The manufacturer was unable to provide assistance without the failure occurring during diagnostics. The failure mileage was 15 and the current mileage was 3,200. Updated 2/19/13

- Bristow, VA, USA

problem #1

Nov 292012

Fusion 4-cyl

  • 850 miles
When the vehicle was to be started turned the key forward to start and it didn't start, the key returned then the car started after the key returned to key in position, this has happened a few times since and seems to become more regular I now have 4,972 miles on the car and had this has taken place 8 time since I will advise the dealer when my car is in for recall notice#12C27 1/3/2013

- Seabrook, NH, USA

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