Transmission shifter cable bushing worn out-€¦ dealership can-€™t get me in in a timely manner to diagnose/repair and didn-€™t provide with a rental car or loner.

- Madera , CA, USA

Shifter Cable broke. Ford dealership confirmed and fixed with new cable and bushing. This issue was listed under NHTSA Campaign number 19V362000, yet no recall shows for my VIN number. Yet, the break down and fix was exactly the same thing called out in the campaign.

- Walkerton, IN, USA

The contact owns a 2014 Ford Fusion. The contact stated that while driving at 65 mph, the vehicle loss motive power without warning. The vehicle was towed to an independent mechanic and diagnosed as transmission failure. The vehicle was not repaired and remained at the mechanic. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 123,000.

- Aurora, CO, USA

I was driving at reg speed(55) down a flat highway. The warning sound and dash lights came on. Startled me.. the "hill assist does not work at this time"?? Light came on. Also 2 red lights at the bottom. I tried to see what the other lights were after I jumped and floated over to the rumble strips.. just bought the car yesterday.. happened twice today...

- Traverse City, MI, USA

Check Engine light and Wrench light illuminated on the car Sunday. However, the car was at the dealer twice the same week before this happened. I pulled over because the vehicle was performing rough into a Lowes parking lot. I was within several hundred feet of a Ford dealer and drove it there. The vehicle smelled like smoke and noise from the rear of the vehicle. Service advisor Roxanne Detgen, t. no. 586-840-1086, at Dorian Ford, says that the car likely needs a new engine. She has contacted Ford motor company and then will contact me to authorize a teardown of the engine. The vehicle is a safety risk because it had sudden poor driving performance without the illumination of any lights, loss of power, and is a fire hazard. In fact, it was at the dealer twice the same week this happened and no lights were on.

- Roseville, MI, USA

The vehicle was in a parking lot and when proceeding to take off the transmission locked up and wouldn't go in forward or reverse. Had to have the vehicle towed and after researching found out that Ford and Nissan had major issues with this cvt transmission and have class action suits. I am a full time college student and just want it repaired, need help!

- Wyoming, RI, USA

In August of 2020 I got in contact with Ford about my recalls I took to Ford dealership they kept my car for about 2 days I told them my driver seat belt will not lock I mentioned no power very sluggish and gear didnt kick in proper. On April 11 2021 while on freeway in traffic the car would turn off go back on and shift into gear on its own I was almost hit from behind as I almost hit someone in front of me because the car shut off I threw in neutral press the gas and car started up and jerked while car picked up speed then slowed on its own I now put in reverse it goes forward seat belt still dont work I work an hour away from home and scared to get in car. 2014 Ford Fusion.

- Stockton, CA, USA

2014 Ford Fusion. One owner. 96,000 miles. While stationary vehicle jerks hard when shifting from one gear to another. Taken to a Ford dealership who advised that the radiator needs replacing. Vehicle has been well maintained at Ford dealerships.

- Loganville, GA, USA

Transmission

- Brooklyn, NY, USA

The contact owns a 2014 Ford Fusion. The contact stated that after shifting from reverse to drive, the vehicle continued to move backwards. There was no warning light illuminated. The vehicle was taken to thoroughbred Ford of platte city, Inc. (1901 prairie view rd, platte city, mo 64079, (816) 858-3777) but was not diagnosed nor repaired. The contact stated the failure was similar to NHTSA campaign number: 18V471000 (power train) however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was 156,328.

- Edgerton, KS, USA

On February 19, 2021. After backing my 2014 Ford Fusion into a parking space. I went to shift it into park. The lever shifted all the way forward as if it were in park. I turned off the car and because the car was on a slight incline it began to roll. I hit the brake and looked to see if I was indeed in park. The shifter was all the way forward but the display showed as if the car was in reverse. I tried to start the car. It would not start. I could not move the shifter out of park. I tried several times to remove the car from park. I could not. After checking youtube to see if anyone else had the same problems I checked on current recalls. There is a current recall on alike vehicles with the same problem I am having. Https://www.cars.com/research/Ford-Fusion-2014/recalls/. recall number 18V471000 component power train:automatic transmission:lever and linkage:floor shift Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to park and remove the ignition key, while the transmission may not be in park. I contacted the local Ford dealer and Ford.com and they told me, they would only fix the issues if I paid them because my Fusion was not on the recall list.

- Danville, VA, USA

The contact owns a 2014 Ford Fusion. The contact stated that while driving approximately 45-50 mph, the vehicle stalled. There was no warning light illuminated. The vehicle was towed by an independent mechanic however, the contact was informed by the mechanic that the vehicle needed to be taken to an authorized Ford dealer. The vehicle was then towed to roy O'brien Ford (22201 E 9 mile rd, St clair shores, mi 48080) where the failure was diagnosed as a coolant intrusion where the coolant leaked into the engine and damaged the charge air cooler. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 58,000.

- St Clair Shore, MI, USA

The vehicle was in motion on the highway when there was a clunk from the powertrain and the engine light and "hazard do not drive" light came on. I pulled over and had the vehicle towed. There had been a odd, sort of hard to hear whining noise when depressing the accelerator coming from some part of the powertrain for around 20,000 miles or so. I didn't think a whole lot about it since there were no warning indicators or engine lights on and besides the whining noise the vehicle ran normal. I had the vehicle taken to a Ford dealership for a repair estimate and was told I needed to have the transmission replaced with a brand new one at the cost of almost what the vehicle's resale value was. I later had it taken to a transmission repair specialist where they would remove the transmission then repair the internal components in the transmission at a lesser cost than replacing it with a brand new one. I was told the "transfer gear bearing" failed and had to be replaced a long with other "fail points" known to fail in this particular model transmission.

- Minneapolis, MN, USA

Vehicle shuttering shifting hard into second or third gear from first just started

- Altoona, PA, USA

Transmission shift cable bushing failed. Car was in 'reverse'. brake applied and car shifted to drive. When brake was released the car drove backwards and remained in reverse. Brakes were immediately applied and car shifted to park. When brake was released, car again drove backwards, remaining in reverse. Brakes applied and car was turned off. Dash still indicated car was in reverse, but shifter was in park. Parking brake applied. Car would not start again because transmission was stuck in reverse. Despite recall # 19S16, my VIN# is not listed, despite an identical problem. Dealer refused service under recall, and repairs needed to be done out-of-pocket. Car was serviced at american tire and auto. Llc, 426 U.S. 206 #1, hillsborough, NJ. (908) 281-7500 failure of the transmission shift cable bushing was confirmed.

- Belle Mead, NJ, USA

II had recall 19V362000 power train:automatic transmission:lever and linkage:floor shift done on this car I cannot remember or find the date. I never had a problem with the shifter before the recall was done. On Monday Nov 2 2020 my wife had the car she stopped at a gas station parked the car and got out. The car rolled into a curb. She checked and the shifter was in park.the engine would not start, she called me and I looked at the shifter cable was detached from the trans shifter arm. The bushing was still on the shifter linkage at the trans.I perchesed a new bushing part "dg9Z-7K340-a. I instaled the new bushing as per the recall instructions. I am concerned this recall did not fix the problem, and may have made it worse. I still have the old bushing if you are interested in seeing it I will send it to you. Thank you taylor '

- Phillipsburg, NJ, USA

Me and many others that have the 1.5 engines have the same problem as the safety recall 18S20 ' shift cable bushing replacement. This is the same part with the same problem. Why are our vehicles not included in this recall? I can't even find correct part for replacement. My car has lost propulsion after pulling out into traffic on I-65 in birmingham Alabama, nearly causing an accident. I know I am not the only consumer that has this same complaint. Ford should at the minimum offer the part for replacement. I've been having to drive like this for a year now.

- Calera, AL, USA

The contact owns a 2014 Ford Fusion. The contact stated that while driving at various speeds, the vehicle shut-off without warning. The contact restarted the vehicle soon after each failure and resumed normal driving. The contact had yet to take the vehicle to an independent mechanic or a dealer to have the vehicle serviced or diagnosed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

- Midland, TX, USA

The contact owns a 2014 Ford Fusion. The contact stated that the vehicle made a grinding noise. The vehicle was taken to the towne Ford of redwood city dealer, located at: 1601 el camino real, redwood city, ca 94063, where the technician was unable to duplicate the failure. The manufacturer was not made aware of the failure. Also, the contact received NHTSA campaign number: 20V177000 (latches/locks/linkages) and the same dealer ordered the parts and scheduled an appointment. The vehicle was not repaired. The contact referenced a tsb number: 17-0030. The failure mileage was approximately 18,213.

- Woodside, CA, USA

I bought my 2014 Ford Fusion from used car lot had it for 2 years I keep maintenance up in timely manner. About 6 to 8 months ago my car has no power when driving it jerks like I was hit from behind and when changing lanes I try to speed up I press gas pedal but car goes nowhere only high revving sound takes a minute to pick up speed its uses alot of gas and 4 months my seat belt has trouble locking in belt. I still have and drive my car to and from work but its only getting worse

- Stockton, CA, USA