NHTSA Defect Investigations for the 2014 Ford Fusion

The Office of Defects Investigations (ODI) is an office within the NHTSA which investigates serious safety problems in the design, construction or performance of vehicles. The NHTSA is authorized to order manufacturers to recall and repair vehicles, if the ODI finds a safety issue. NHTSA investigations for the 2014 Ford Fusion, both ongoing and closed, are listed below:

  1. INVESTIGATION: Door Latch Failure

    NHTSA Defect Investigation #RQ19005

    • Status:
      PENDING
    • Date Opened: December 19, 2019
    • Date Closed: N/A
    • Recall: No recall yet

    Component(s): Latches/Locks/Linkages:Doors:Latch

    Summary: On April 23, 2015, Ford Motor Company issued safety recall 15V-246 to remedy the latch pawl spring tab of approximately 336,873 model year (MY) 2012-2014 Fiesta, MY 2013-2014 Fusion and MY 2013-2014 Lincoln MKZ vehicles manufactured between February 1, 2012 and May 31, 2013. The recall was in response to the Office of Defects Investigation (ODI) investigation EA15-002 which concluded the latch pawl spring tab can break, potentially causing the door to open while driving. On March 27, 2017, Ford Motor Company issued safety recall 17V-210 expanding the population from Recall 15V-246 of approximately 191,432 model year (MY) 2014 Fiesta, MY 2013-2014 Fusion, MY 2013-2014 Lincoln MKZ vehicles manufactured between June 1, 2013 and October 31, 2013. ODI has received 109 complaints alleging incidents of doors opening while driving in the subject vehicles. Many of the complaints occur on vehicles that have been previously under Recall 15V-246 and 17V-210. In addition, ODI has received multiple complaints on vehicles that fall outside the recall population. ODI has received 2 complaints alleging minor injuries due to the door opening while driving (ODI# 11268297, 11015973) and 1 complaint alleging debris exiting the vehicle on the freeway (ODI# 11240352). A recall query has been opened to assess the scope and remedy for Recall 15V-246 and 17V-210. The ODI complaints cited above involved door latch failures can be viewed at www.safercar.gov under the following ODI identification numbers: 11288232, 11282831, 11282621, 11282489, 11282344, 11280788, 11280495, 11278552, 11278502, 11271749, 11271230, 11269527, 11268995, 11268809, 11268416, 11268362, 11268297, 11267611, 11266459, 11266428, 11266107, 11266074, 11265835, 11265625, 11265364, 11259118, 11258954, 11257827, 11257726, 11256505, 11256430, 11255187, 11254659, 11254652, 11254554, 11253666, 11253159, 11253072, 11252650, 11252300, 11251888, 11246181, 11246029, 11246009, 11246005, 11245859, 11245549, 11245543, 11245483, 11245408, 11245316, 11245013, 11244425, 11244327, 11244257, 11243246, 11242379, 11241837, 11241022, 11240698, 11240361, 11240352, 11240296, 11234292, 11233716, 11233106, 11232953, 11232538, 11232024, 11231931, 11231898, 11231485, 11231430, 11230733, 11230426, 11230092, 11229320, 11229163, 11228818, 11228757, 11228552, 11228547, 11228541, 11228262, 11223154, 11222994, 11222949, 11222666, 11222247, 11222087, 11220591, 11220536, 11220193, 11219501, 11219251, 11218065, 11217778, 11217500, 11217211, 11217134, 11210633, 11210568, 11207018, 11206507, 11205805, 11205013, 11204019, 11203700, 11197348, 11196057, 11195269, 11195262, 11193224, 11193111, 11190876, 11189677, 11186619, 11174466, 11173589, 11172614, 11170525, 11165554, 11165270, 11164185, 11163773, 11162882, 11162644, 11161932, 11157214, 11156517, 11154533, 11154174, 11153083, 11152515, 11150076, 11144925, 11144146, 11142327, 11141454, 11139062, 11138955, 11133543, 11132966, 11132400, 11131930, 11131608, 11130818, 11130449, 11129834, 11129559, 11129364, 11129264, 11128849, 11124295, 11124280, 11124124, 11123590, 11123409, 11123250, 11122241, 11121776, 11121300, 11120607, 11119807, 11119675, 11118474, 11118380, 11115298, 11114619, 11111514, 11111507, 11110706, 11110462, 11110155, 11109921, 11109798, 11105213, 11104896, 11104591, 11104227, 11103552, 11103085, 11102701, 11097174, 11092326, 11091306, 11090102, 11089616, 11088626, 11084624, 11082264, 11075384, 11074513, 11066974, 11065957, 11065615, 11064678, 11046980, 11034381, 11034178, 11033951, 11033568, 11033325, 11032716, 11032674, 11032563, 11031770, 11031663, 11030865, 11023308, 11021035, 11020575, 11020450, 11020332, 11019391, 11018911, 11016477, 11016443, 11016358, 11015973, 11014518, 11013999, 11013316, 11012362, 11012181, 11011218, 11010740, 11006452, 11005972, 11005882, 11005057, 11004142, 11002377, 11002372, 11001149

  2. INVESTIGATION: Steering Wheel Fastening Bolt Loosens

    NHTSA Preliminary Evaluation #PE17007

    Component(s): Steering
    Steering:Wheel And Handle Bar

    Summary: On March 12th, 2018, Ford Motor Company submitted a Defect Information Report to NHTSA describing a defect in the steering wheel fastening system of approximately 1,301,986 model year (MY) Ford Fusion and Lincoln MKZ. On March 1, 2018, Ford discovered a design change that affected the MY 2014-2018 subject vehicles. The affected population are MY 2014-2016 Fusion and MKZ with manual and power adjust steering columns and MY 2017-2018 Fusion and MKZ equipped with manual adjust steering columns only. The affected populations have steering shafts with a reduced amount of threads for the steering wheel bolt to engage. The thread length was decreased by 5mm in the affected models. Ford stated that another contributing factor was the placement of a nylon locking patch torque retention on the fastening bolt.As a result, the steering wheel bolt may not maintain torque allowing the bolt to loosen and eventually separate from the steering shaft, resulting in a loose or detached steering wheel. The two crashes and one injury noted in Ford-s Defect Information Report are from two legal claims. The first accident is a claim where the driver reported the steering wheel twisted freely on the shaft which caused the driver to lose control.An injury was alleged but no details were provided. The second claim resulted in minor damage to the driver side of the vehicle including a punctured tire. No injury was reported.Ford-s recall remedy procedure will use a bolt that is 17mm longer, providing a more robust steering column thread and torque retention patch engagement. The torque retention feature will be 13mm longer to ensure proper engagement. This investigation is closed based on Ford's recall.

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