This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2016 Ford Fusion SE 2.0L Turbo has been emitting some white smoke, then the other day it would not start right away. When started it ran rough for a few minutes on idle and when driving it does not have much power anymore and it would hesitate a lot if trying to accelerate. SO getting on the interstate that morning I nearly got rear ended by a semi-truck because I could not accelerate up to speed. The check engine light came on shortly and I took it to a mechanic who did tests to diagnose. The diagnostic showed misfiring in cylinder 2 most likely due to coolant intrusion. After doing some research it was evident that many owners have had this happen and had to replace their entire engine for 6000+ dollars. My car only has 114,000 miles on it and it should function properly. I have seen cars with 250,000+ miles easily.
engine light turned and, scanned it and code is P0301 Cylinder 1 Misfire detected. Coolant is leaking into the engine. I have looked online and multiple people have had this issue, majority of them taking their vehicles to Ford dealers and being told they need an engine replacement. I have taken my vehicle to a mechanic shop and was told the same thing. my safety was at risk because this issue caused my engine to overheat and the engine would not turn on for a while after. with coolant being mixed in with the oil, it damages the engine and can cause the car to stop being functional while you are still operating it. I am also including a link to a website that has proof that Ford delearships have seen this issue before, are aware of it but do nothing to fix it [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Ford has a recall on 2016 Ford Fusion transmission cable shifter. My car is not under the recall but displays the issues the recall states. My car jerks during acceleration and difficult to park. Can please help me resolve the issue with Ford. They refuse to fix the issue because my car VIN# was not placed under the recall. It is not fair for me to pay for an mechanical issue that was defective by Ford causation.
Started car and out of nowhere it began sputtering. Then Engine light came on and when tested the diagnostic said -??cylinder 2 misfire. I didnt drive anywhere and light was off today when I crank it. well started driving and light is flashing. Ford dealership said this is a common issue from poor design engine but my car only has 40,000 miles. This seems to happen to ALOT of the 2016 eco models. Says coolant goes into engine. I-??m aware most of these models have recalls but not 2016 why!!!!! It-??s clearly a faulty engine problem if so many people are having the exact problem and code.
- Minden, LA, USA
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The contact owns a 2016 Ford Fusion. The contact stated that when the vehicle was started, there was smoke coming from the exhaust. The check engine warning light was illuminated. Additionally, the contact stated that on several occasions while driving at undisclosed speeds, the vehicle was shaking abnormally before losing motive power. The vehicle was towed to a dealer, where it was diagnosed with a faulty engine block. The contact was informed that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 145,000.
Engine spontaneously became extremely rough, losing power while at the same time engine light started flashing. Had car towed to auto shop. Which stated cylinders 2 and 4 were misfiring. Sought second opinion from different auto shop which confirmed that cylinder 4 was not performing and cylinder 2 was performing minimally. Engine has 47,000 miles on it. Ford customer relations contacted which provided case # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2016 Ford Fusion. The contact stated that on two occasions when the vehicle was started and running, there was white smoke coming from the exhaust pipe and the check engine warning light was illuminated. The contact stated that on several occasions while driving at various speeds, the engine overheated and the vehicle started shaking. The contact pulled over to the side of the road and restarted the vehicle after approximately 30 minutes. The vehicle was taken to a dealer and the contact was informed that there was a misfire in cylinder #3, and the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 140,000.
My 2016 Ford Fusion 1.5L EcoBoost has developed Fords known Coolant intrusion into the head gasket and block issue. I-??m currently experiencing dangerous misfires, violent shaking, with EVAP/O2 codes (not sure if related). I got it towed and received diagnosis and the car will be needing a new engine. 124K miles on vehicle at the time. We demand immediate NHTSA investigation and a Ford recall.
I had an oil change and drove the car for a week no leaks in my driveway. Then a week later at 6am driving in traffic the red engine light comes on, the car slows down, I pull over and turn the car off. It would not turn back on. I had to have it towed and now I-??m told I need an engine. How? The car has been maintained and I didn-??t hit anything or run over anything. The oil pan is in tack. This could have been serious as I work over night.This needs to be a recall on the 2016 Ford Fusion Titanium AWD 2.0 eco boost.
Coolant leak caused head gasket and block damage. No warning lights ever on to indicate issue. Car simply wound not start one morning. Was towed and received diagnosis of needing new engine. 57K miles on vehicle.
Ford already knew there was a problem with engines in the SE ecoboost, , there is a misfire on cylinder 3.instead of them recalling all of those engines they only recalled a few putting every one else safty at risk.please have them recall my engine. They were aware of this problem with these engines I have been calling the local Ford since last year to check on recalls for this engine. I was told they didnt have recalls only to find out they did have some recalls on thiese engines my car started overheating in the median of the highway I almost crashed trying to hurry and pull over to a safe place. Please do a recall on my engine
Coolant intrusion into cylinder 4. Engine light on. Reads Codes: p0304 and p0316. Recommended replacement of an entire short block. Common problem on their ecoboost engines. Officially diagnosed by Ford dealership on 04-08-2025.
The contact owns a 2016 Ford Fusion. The contact stated that while driving 65 MPH, the vehicle lost motive power. The contact stated that the vehicle failed to exceed 80 MPH while driving. The vehicle started jerking and failed to exceed 60 MPH. The vehicle jerked and then failed to exceed 40 MPH. After refueling, the vehicle was slow to start. The contact had to pump the accelerator pedal for the vehicle to start. The vehicle was taken to an independent mechanic who retrieved DTC: P02, P0087, P0131, P0302, and P1450. The mechanic informed the contact that the vehicle would not pass State inspection. The local dealer was contacted, who confirmed an unrepaired recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was unknown.
I take good care of the car, went in for a check up with engine light on, said I needed new spark plugs, they replaced those. Then it didn-??t go off, so then brought it to a master mechanic and he said I have a coolant intrusion and need a new engine. This happened out of nowhere.
Car has white smoke coming from exhaust smells sweet. Coolant continues to be low, even after filling up check engine light for misfire. This is due to coolant intrusion common with the 1.5 L engines on the fusion. There was a recall for the 2017 but mines a 2016 and has the same issues. This is an ongoing issue with this car. There is a This is an ongoing issue with this car. There is a class action lawsuit and it-??s been acknowledged by Ford that this is an issue
The car apparently leaked coolant into the engine was given an estimate of $9425.09 to replace the long block assembly. Apparently this is a no issue from Ford Motor Company. I did write a letter to Ford as well as spoke to someone on the phone. He acknowledged that this was unknown issue and that they were in no position to do anything financially to help.
Our 1.5 EcoBoost engine overheated on 3/20/25, my daughter was driving and the vehicle started shaking and it slowed way down, for a moment she feared for her life, she said it had a message and the check engine symbol was illuminated and the vehicle would not accelerate, when she got it was leaking coolant and white smoke, I took my OBDII scanner, one code was P1299 Cylinder Over temp Protection Active, it now emits white smoke and overheats and looses fluid. TECHNICAL SERVICE BULLETIN 1.5L EcoBoost - Low Coolant, White Exhaust Smoke And/Or Illuminated MIL - Built On Or Before 10-Jun-2019 20- 2100 01 April 2020 This bulletin supersedes 19-2375. Reason for update: Replace Awareness/Interim Message Model: Ford 2014-2019 Fusion Engine: 1.5L EcoBoost 2017-2019 Escape Engine: 1.5L EcoBoost Summary This article supersedes TSB 19-2375 to update the Service Procedure and Parts List. Issue: Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition with or without an illuminated malfunction indicator light (MIL) with only diagnostic trouble codes (DTCs) P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To resolve the condition, follow the Service Procedure to replace the short block and head gasket. Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria: -?? One of the following vehicles: - 2014-2019 Fusion built on or before 10-Jun-2019 - 2017-2019 Escape built on or before 08-Apr-2019 -?? 1.5L EcoBoost engine -?? At least one of the following conditions: - Low coolant level - White exhaust smoke - Runs rough condition with or without an illuminated MIL with only DTCs P0300, P0301- P0304, P0316, P0217, P1285 and/or P1299 stored in PCM
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- Morrisville, NC, USA