This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I've had the car for about 8 months now. First the seats stopped moving back and forth. No warranty on the car so took it to my local Ford and they said it was off its track. A month later the same problem occurred and they said my seat stopped sending commands to the computer. Now three months later my car randomly started making a loud rattling noise. Got louder every time I started the car. So once again took it to my nearby Ford. They checked it out and said my flex plate has cracked all around and that it would be a $1600 repair. This car is still fairly new. Looked into it and it seems a lot of people are having the same experience and Ford is aware of the malfunction after many complaints but still has not made it a recall. Very upsetting that I will be without a car for a week and have to pay $1600 just to get it fixed when it seems to be a mass problem. Took it to a outside shop and they said they've heard about the problem before and it's more than just the flexplate but there's no one around that can do the job.
The accessory protocol interface module (apim) fails after a few years, leaving the car phone inoperable on the sync system, forcing the user to manually dial and place calls on their cell phone while driving, which has become illegal in many states as it takes the drivers eyes off the road for periods at a time. The Ford Fusion also has issues with leakage in the trunk. I was under the assumption that I was the only one, until searching the internet to find that various Fusion owners have experienced the same issue. I believe this is a safety issue, because it may start to affect the lights in the trunk or any other electrical systems that run through it, start to rust areas in the trunk, and cause mold if not properly dried immediately.
I was getting ready to leave to work my car has been parked outside my house I got in tried starting it and dont want to turn on I took it to autozone to have battery checked and battery is good it will start if I get a jump I called my mechanic and he says it could be my alternator I dont see how I barley got the car I seen that there was some issues with the alternator on my car
Trunk pops open randomly while driving or parked several times a day. When I shut it, I can hear it clicking sometimes & it pops back open by itself. Other times, it's silent and I think it's ok and it pops back open again. The fob is not on me when this happens, I'm not touching the vehicle at all. It has started since winter began. Please look into this, I found years worth of consumer complaints just doing a simple online search to help me figure this out. Obvious manufacturers flaw.
As I was driving the wrench symbol came on (see manual), then ABS, traction control, engine fluid temp, no directionals, no heat or directionals, no dash lights, low tire pressure, and hill assist lights all came on and off. I was doing highway speeds. While this is a new to me car I have always had Ford including an Excursion and more recently an 07 Focus that died at 300,000. I never had any issues with them albeit they were both new. I am totally disappointed in this vehicle and it really has me thinking about never buying a Ford again.
This vehicle frequently loses climate control function causing lack of heat or A/C in the vehicle. This occurs at random during both initial start up, and randomly while driving the vehicle at various speeds. In certain weather conditions the lack of climate control and defrosting capabilities causes loss of visibility which is extremely dangerous especially at highway speeds when frosting/fogging of windshield can happen rapidly. My Ford dealer cannot diagnose the issue as it is intermittent and unpredictable. This issue has occurred 5 times in 4 months.
Everytime I go over 60 mph I hear a rattling nose from the front passenger door and I know there's a safety recall for Ford Fusion door latch so I called the dealer and also Ford customer service but both said there's no recall with my VIN but I can hear it and I'm afraid that my passenger door might open while driving. Ford wants me to pay out of my pocket for dealer to look at it but I'm broke due to pendamic.
Cross traffic system fault and blind spot system fault warnings intermittently appear. When this happens the climate control, entertainment control shuts off. All windows other than the driver's window cannot be operated from the driver's control. Other controls on the touchscreen become inoperable. The windshield wipers will turn on and swipe once or twice even though there is no moisture and low humidity. These things will happen while driving and then go back to normal operation while driving two to 20 minutes later. My concern is that there is a module or system that is malfunctioning and while it hasn't been a safety issue yet, I worry that at some point I may be driving and the errors may cause loss of steering or braking or engine to turn off or accelerate or lights may turn off at night which would have a potential to injure or cause a fatal occurrence to myself, my family or an innocent person that happens to be near me. These issues have been going on for quite awhile and no one can seem to find a solution. It was looked at by a Ford dealer, independent mechanics and reported to Ford to establish a record with them. One mechanic feels it is all related to the BCM body control module. I am giving a date below because that is required. The issues began prior to that date and many times since. That is the date we started keeping records.
The drivers side door latch won't latch. I have no way to keep the door closed. The vehicle was parked when this happened. It was sitting in the direct sun light, 105 degrees in Arizona.
I was driving my 2016 Ford fushion the breaks hit the floor and wouldn't break any more I was around the corner from discount tire and service center and took the car to get serviced on 08/12/2020 they found all the fluid was out and the left brake hose was leaking they serviced my car replaced the hose refilled the fluid and returned my car the next day on 09/18/20 my brake pedal hit the floor again luckily I was parked as I tried to reverse I noticed the brake pedal wasn't working I couldn't drive the car nomore I had to call a tow truck. I took again to discount tire center and they noticed my right hose had popped they stated there is no reason why they should be leaking or coming off on such a new car it's a 2016 Ford fushion I'm concerned for my safety I'm scared to drive the vechile I've read a lot of complaints saying people have got into car crashes because of brake problems with the Ford fushion I've been very blessed I don't want nothing else to happen to me or anyone else on the road. Ford needs to take action into this problem this is a serious problem we are talking about innocent life's I've been lucky to have this problem and not crashing into anybody let's stand together and take action if you have any problems with your Ford fushion speak up! I'm going to look into everything I can do I'm worried for my safety I hope this does not happen again.
The shift linkage bushing in my 2016 Ford Fusion failed leaving me in the middle of traffic without gears and unable to move the car out of the way. I was in traffic and tried to change lanes when the gears locked and I couldn't move anymore.
My 2016 Ford Fusion SE has 14,499 miles and dies at red lights, idles rough when ac in on and has died while driving 30 mph. Not safe for me or my passengers when I don't know when or if it is going to die. I have read 13 other complaints with the same issue for this same type of vehicle. A recall needs to be done before someone gets in a bad wreck when it dies.
I have a had to replace the passenger side front door latch and the drivers side rear door latch in the last 15 months. The vehicle was stationary on both occasions. I open both doors to place something in my vehicle and when I attempted to close the doors they did not latch. They would bang against the latch bar and stay open. Both repairs have cost me in excess of $300 usd each and the cost of a rental car both times.
1st problem on highway going 55 mph air vacuum pack went out on brakes problem was fixed only to occur 3 days later, this time at a stop light and blew a coupling on the same part. After that is fixed same week 2nd problem service engine soon light comes on day later car looses speed bogs down and shuts off. Mechanic reset the ses light to tell me the eco boost sport pack is going out. My car only has 63K miles on it.
My car has been stolen or picked up by a truck last seen was on the 17th of June,2020.went to the police and saw the car was picked up by a truck. Since I bought the vehicle have received couples of calls from you about my car payment which I always pay on time to the bank. If you have come for the car please let me know.
A D V E R T I S E M E N T S
- Lewisville, TX, USA