This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
All right, so I have a little bit of bad news for you, so we hooked up a code reader to the car. And there were a couple of misfires. So there's a cylinder to misfire a cylinder or a random misfire detected, a cylinder 3, misfire a cylinder one misfire. So our service advisor thinks that it's probably not an issue with a coolant. An issue with the head gasket, and he would recommend that that gets replaced. And he said, at some point, you might need to replace the entire engine.
Canister Purge Valve (CPV)-€ in this vehicle malfunctioned before reaching 75k, becoming stuck in an open position, which could create an excessive vacuum in the fuel vapor management system. Resulting in check engine low speed stalling and gas tank vacuum
My gas tank does this sucking noise and it's been fixed once but it keeps having this same issue and cuts my car off. It takes 15 to 30 minutes before it starts up again. When I looked up the issue I noticed other for fusions had been having the same problems.
The owner/myself driving vehicle home my 2017 Ford Fusion SE 1.5L on the interstate when white smoke billowed out from the exhaust leading to a seized engine on a high traffic density highway. The car started to sputter, clunk and the check engine light kept flashing as I pulled off the side of the road. This car had issues before the failure of the engine with cylinders misfiring, spark plugs being fouled at low mileage and engine losing coolant. Per my vehicles breakdown I brought it to a local mechanic who worked for Ford and stated my engine locked up and needs to be replaced, after bringing my car to another shop for a second diagnosis, it was the same answer after a full look at it. I tried calling Ford in Michigan they gave me the run around, my dealer fred beans of Ford gave me the run around saying I have to cover this repair due to it being out of my warranty. I did the program 19B37 recall from Ford which reset the computer system for antifreeze and coolant entering the engine. Clearly, that issue that Ford tried to patch up didn't work. My mechanic & Ford determined that a new engine was needed and have found bulletins stating this is due to a manufacturing defect known by Ford as Ford had released the bulletins. This defect leads to engine failure and is nothing caused by the driver but solely due to the fact that when certain engines were manufactured they were manufactured incorrectly. Ford is unwilling to pay for engine replacement even though they have admitted this is fault during the manufacturing processes if the engine is to stall or seize during driving this could lead to serious injury, accident, and even death. Ford is not recalling this engine at this time. Please - recall this issue. 1.5 & 2.0 engines are very problematic. The cost for my repair is $4,800 that I don't have.
Back in 2018, 1.3 million Ford Focus vehicles were recalled due to a fuel purge valve. Who's to say the same issue is starting to occur again, but to the Ford Fusion? my 2017 Ford Fusion that I purchased 6 months ago has this issue. It is a major safety concern! on my way to work in the middle of the highway, during morning traffic, my car decides to turn off causing a accident, but luckily nobody got hurt! while I was sitting there waiting for the police to arrive, I tried turning it back on, and luckily it did, but surprise surprise now with the service engine light on. When I got off of work my car turned back on (still with the service engine light on) and the same issue happened again 4 times on my way back home. I drove all the way back on the right hand passing lane because this is a safety hazard, and could easily cause a accident again! what it did exactly is it starts like a humming/vibrating noise that comes from the dashboard, I couldn't push on my gas, turn my steering wheel, and automatically goes down to 0 mph, and on the dashboard it asked me to put the car in P, and then turns off. Of course the warranty that I purchased didn't want to cover it, and now I have to pay $425 to have this fixed! Ford Motor Company needs to issue a recall before someone seriously gets injured!
- Rogers, TX, USA
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My 2017 Ford Fusion was going to dealer for its 75,000 service and to update the software which was included in the recall. I told them engine light had just come on.. they diagnosed it as coolant in the engine and it had ruined the engine $6200 to fix it I have repeatedly called Ford for assistance for the damage related to this recall and now they tell me they cannot help me out.. it is my problem this is a three year old car that I wish I had not had fixed as I was confident that Ford being the good old american company that it is would do the right thing and be truthful and stand up and help me out with a problem that is clearly theirs please help me out I cannot afford this and it's plain wrong and unfair that I as a law abiding citizen has to cover this mistake by Ford T
Car kept giving us a flat code for gears....saying transmission wasnt in park.car wouldnt start or shift gears...this happened as we were driving the car
Car began losing power uphill, and even pushing the gas pedal to the floor did not help. High pressure fuel pump was replaced at a Ford dealership, but the problem continued, and got worse. Eventually had to be towed to another dealership, where they fixed the problem enough to get home, although hills remained an issue (cruise control was set to 70, and even the smallest hill would cause the car to slow to around 40-45 mph). Car currently is sitting in my driveway because I am afraid to drive it. It might stall out in traffic.
Difficult to start after refueling (unaffected by amount of fuel inside tank); intermittently grunting/vibration sounds coming from fuel tank at random intervals. Happens while parked and while in motion. Car has also had electrical-type humming sound coming from gear knob and dash since I bought it with 36K miles on it.
As I was driving on the highway my car engine started cutting out and check engine light came on. Replaced spark plugs, fuel filter and coil pack. Problem did not resolve. Took car to chapman Ford in scottsdale AZ. They found that the fuel injector in cylinder 2 had stuck open flooding the cylinder with gasoline and compromising lubrication in that cylinder. Repair requires removing engine and rebuilding it. Vehicle only has 70,000 miles on it of which 95% is highway miles. If I wouldn't have known to switch it to sport mode and keep the RPM up until I could get to a safe location it could have stalled on the highway causing a collision. After doing research online found that this is a common problem with the ecoboost 4 cylinder motor and should be a recall item. Ford refusing to pay for repairs on a car that's just over 2 years old. With previous Ford vehicles I have always been offered an extended warranty but was not on this vehicle.
The windows go up and down by themselves and you can't put them up all the way or they will go back down by themselves and their is some kind of interference in the electrical system that comes through the stereo and lights. And this same problems happened 2 time's before this date below so it happened 3 times
In May 2017 my Ford Fusion sport lost power to the wheels while accelerating, I was able to brake and coast to a stop on the side of the road. Turned vehicle off and issue went away. Took car to bob rorhman dealership in schaumburg il, Ford and dealership states ntf, no trouble found, Ford corporate service managers also said ntf, case file 12313619-N2S9X3. On August 7th, 2018 the issue happened again as I was leaving work, I accelerated and car went into limp mode. I proceeded to the side of the road as I was getting honked at by other drivers, turned car off and on and the issue went away. I opened a new case file with Ford cas15469320 on 8/9/2018. The etb has been an issue in the past, reference 'customer satisfaction program (13N03)'. I deem this a critical safety concern, if I was a Ford engineer on my fmea this failure mode severity is a 10, I work in automotive. I have photos and videos of the incident.
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- Darlington, SC, USA