This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ford Fusion Energi. The contact stated while parked and attempting to fasten the rear passenger's side and driver's side seat belts, the seat belts failed to retract. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the seat belts could not be ordered because the seat belts had been discontinued. The approximate mileage was 70,000.
Front driver and passenger seat belts do not lock or retract. Mine and my children life are at risk because it-??s a safety issue, and requirement to have a seatbelt worn while driving but as well having a proper working seatbelt. Yes, the car is currently at the dealer now which confirmed it does not work properly. No warning lights came on to let me know that the seat belt was malfunctioning.
The contact owns a 2017 Ford Fusion. While driving approximately 70 mph, the driver lost control of the vehicle and crashed into a cement structure. During the crash, the vehicle sustained damage to the front driver's side. The air bags did not deploy. Also, the driver's side seat belt locking mechanism became jammed and the driver could not immediately exit the vehicle. The vehicle was towed from the scene. There were no injuries and a police report was not filed. The cause of the failures was not determined. Liberty Ford brunswick (3101 center rd, brunswick, oh) was notified of the failure. The manufacturer was not notified. The failure mileage was 40,000.
- Brunswich, OH, USA
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- Prairie Village, KS, USA