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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
10,360 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Ford Fusion body / paint problems

body / paint problem

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2018 Ford Fusion Owner Comments

problem #4

Aug 032022

Fusion

  • miles

A D V E R T I S E M E N T S

I was trying to move items around in my trunk. As I lifted a bag to pull it out, I felt sharp metal cut deep into my finger. I looked in side and saw that the trunk lid was just the frame with holes and no protective covering at all over the metal frame on the top of my trunk. I did not go to the hospital, but it was very deep and probably needed stitches.

- Wilmington, OH, USA

problem #3

Jun 292020

Fusion 4-cyl

  • 40,000 miles
Back passenger door unlatches while driving sporadically. Ford previously had a recall on the 2016 model however, they are stating that this does not fall under the recall. My 4 year old son sits in the back seat in his car seat. This is extremely dangerous. My vehicle is at the dealership now and they are filing a claim through my 3rd party warranty company and making me pay for the deductible and I suspect the loaner vehicle. I just purchased the vehicle in March 2020 and I have noticed it when since purchase.

- Ball Ground, GA, USA

problem #2

May 222020

Fusion 4-cyl

  • miles
The sunroof leaks into the inside of the car saturating the headliner and the water is coming through and dripping directly on the shifter, eco button, and the traction control button. I am afraid it's going to mess with the wiring throughout the whole car.

- Butler, PA, USA

problem #1

Mar 042018

Fusion

  • 1,440 miles
Car was in motion on a city street about 40 mph going straight and all of a sudden the driver side door became unlatched and partially opened. A noise on the dash sounded and stated the drivers door was ajar, and the lights on the inside of the door turned red. It seemed to be partially latched still since it would not open all the way, but I had to use the inside door handle to open the door and then close it all the way again. I had already traveled about 1 mile from my home when the door partially opened, and there were no dash or warning signs it was open when I left. Temperature outside was clear, no rain or wind and about 50-55 degrees outside. Car was prior in the garage before I left about 1130 pm.

- Phoenix, AZ, USA

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