This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I stop to get fuel/gas for my car, I am unable to turn the ignition off because if I do, the car will not restart immediately or at all. There is also a jerking motion immediately after fueling and while driving. There is a "wailing" noise immediately proceeding the car shutting down. The check engine light is on.
Fuel vacuum system failure. Results in the check engine light coming on. Vehicle has died in the middle of the highway. Took vehicle to mechanic and they stated that this is a very common issue they have fixed in over half of the ford fusions he has seen. Vehicle will cut off and will not start. Shows a code for fuel/emissions.
My transmission has start to work weirdly. My car started vibrating when I am driving slow. When move to second gear suddenly the car make stop and move again.
The fuel door not opening. The dashboard shows fuel door opening and it doesn-€™t. After watching some YouTube videos at the gas station not knowing what else to do I have to now open the trunk and use the emergency release. Nothing seems wrong once it is opened. I found out this is a problem for others with knowing other people posted videos on YouTube with the same problem.
I stopped at a gas station in 0 digit degree weather fahrenheit and when I tried to insert the pump into the capless filler, it was frozen guy the actual inner latch that opens to the tank itself. I tried to gently apply pressure and I could not get it to open after trying for 3-4 minutes. Luckily I was close to home since my gas light can come on and I didn't have a lot of gas left, but that also means my car is sitting in extreme cold right now with very little gas, which I believe poses a risk to line freezing. More important, what if I hadn't been as close to home" What if, while trying to drive around and fine someone to help me, I ran out of gas" If a person was in a more rural environment then I am, they might not be quickly seen and might be stranded with a car that can't provide heat any longer and in extreme cold.
- Chicago, IL, USA
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Check engine light, lots of white smoke out of tailpipe and dark black spark plugs at 15,000 miles! dealer said I got bad gas or vandalism therefore no warranty coverage. I had to pay a local mechanic to replace spark plugs, pump out and replace fuel. Two weeks later I receive a Ford letter stating coolant can leak into the cylinder bores causing exactly happened to my vehicle. Now I have to seek reimbursement.
While driving on I-95 in extremely heavy traffic the 2018 Ford Fusion suddenly decelerated and indicating lights came on. It was harrowing and extremely dangerous to navigate the disabled vehicle. The Ford dealer states the throttle body needs to be replaced. This is interesting since, the car is only six months old. Additionally, this is a known on other (older) Ford models which makes me suspect they are using known defective parts.
A D V E R T I S E M E N T S
- Lauderdale Lakes, FL, USA