This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Replacing tires for the first time in this vehicle & all lug nuts on each tire is swollen. Reached out to Ford & they advised to file a complaint as my vehicle is not recalled for this at this time but there is a recall for swollen lug nuts under 22S59
The caps on the lug nuts fall off then the lug wrench does not fit, and the caps twist and now the dealer is charging me add to get then off, and usually I have to pay for some and it just happens again and again.lug nuts are $15 each.
At a. Recent appointment at local Ford dealer, I was told that tires could not be rotated due to swollen lug nuts. I perceive that as a safety concern as in event of a flat out out on the road, I would be stranded. Dealer quoted a price of over $250 to replace. Seems to me that this should be Fords responsibility. I feel uneasy driving my Fusion now.
MY vehicle gets the tires rotated every 5,000 miles it has 55,000 miles in it the last time they rotated my tires they said the all 2 piece lug nuts will have to be replaced, I'm 75 years old and have worked on all my vehicles and never have I replaced all the lug nuts, I understand this has been happening to many ford products, I hope there is going to be a recall this becomes very expensive if they cannot remove the lug nuts with the impact tool.
- Fort Myers, FL, USA
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Recently brought vehicle in for oil change and tire rotation to farney Ford in selma, ca dealership and was told that the lug nuts expanded and cannot be removed. Therefore I would have to pay to have 5 lug nuts replaced on all 4 factory installed tires in order to get a tire rotation. The vehicle has gone in for timely oil changes and did have tire rotation done by the farney Ford dealership within the past 15 months. We did put a complaint in and was assigned a case number from Ford. 5 days later and still no response. What will happen if I get a flat and can't get the lug nuts off? we live in a farming town and travel through back roads to get in to fresno, ca.
A D V E R T I S E M E N T S
- Nobelsville, IN, USA