This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
For the third time in two years my trunk opened while I was driving. Today, it opened while I had lumber in the trunk. Had I been on the freeway this could have caused a serious accident. I confirmed that the button on the dash was not being pushed and the emergency release in the trunk was not pulled either. This seems to be a somewhat common issue with Ford Fusions based on online commentary. Please look into this before it leads to serious injuries or worse. Thank you for your help.
In early spring of 2021 the trunk lid on the 2019 Ford Fusion hybrid opened by itself while driving through the parking lot. I was able to close it. Later that day it did it again. Then I came out to the vehicle to find the trunk open. I had not used the key fob, keypad on the door, or trunk release button that day. On the 16th of April I had a local shop inspect it, but all they could do was disconnect the release latch. I then took it to the dealership for further inspection and diagnosis. They did a number of procedures from reprogramming the BCM, to replacing it. It is now August 30 and the trunk lid is once again opening on its own. This is unsettling at the least, dangerous at its worst. I use the car to teach driver education. This is an unsafe condition and Ford needs to address this malfunction.
A D V E R T I S E M E N T S
- Waukesha, WI, USA