Rear trunk lid opened on its own during the night. The car was locked.

- Woodland Hills, CA, USA

Not sure what system is causing it but my trunk keeps opening and it-€™s done it many while I was driving. I understand a lot of other Ford Fusion owners are having the same problem and I urge you to look into the problem as it can cause accidents and deaths.

- Topsham, ME, USA

The contact owns a 2019 Ford Fusion. The contact stated that her daughter was driving at 45 mph, the vehicle began to pull to the left as an abnormal noise began emitting from the vehicle. The vehicle then independently turned to left and hit the barrier wall on a bridge without warning. The air bags did not deploy upon impact. Her daughter sustained no major injuries, only minor soreness. A police report was filed at the scene. The vehicle was towed twice to two different independent mechanics. The vehicle had yet to be repaired. The contact spoke with a dealer (jenkins & wynne Ford, Honda, & Lincoln 2655 trenton rd, clarksville, tn 37040) who informed her that there were no active recalls on the vehicle. The manufacturer was also notified of the failure and was referred to NHTSA for assistance. The failure mileage was 20,000. The VIN was not available.

- Dover, TN, USA

Prior to recall notice; on 12-20-19 husband noticed coolant L level down at approximately 7,000 miles. Went to local Ford dealer to purchase coolant. While there dealer asked several questions concerning specifics; like, is coolant leaking from your engine and is it visible on the ground; husband said no. Retuned home with coolant and filled the reservoir. January 18th, 2020, receive recall notice from Ford advising coolant may be intruding into the cylinders; advising to contact local dealer for service. January 21st, car into service to reprogram power train /cleared all codes. January 22st, 2020 took an 81 mile trip to lake and back; hours later checked the coolant and it was down again 5/8 's inch from max. January 23rd called the scheduled another appt for January 29th. January 29th 2020, mcspadden Ford had vehicle for 4.5 hours to continue investigation into excessive coolant use. Upon pick up of vehicle, service manager advised they put car up on lift to look for leaks, negative. Hooked up computer and ran car for 20 minutes looking for anything unusual, no problems found. Remove valve covers, inspected block, pistons & cylinders. In process boke a spark plug that was replaced at no charge. Service manager advised they did not find anything to fix; we should just drive it like normal. Driving home at 1.3 miles (4 min) car sputters. Another.3 miles (1 min) car sputters, bucks, steering vibrates, car shakes. Another.6 miles (1 min), car sputters & bucks, steering vibrates, care shakes, RPM gauge bouncing, check engine lite comes on. Another.5 miles (1 min) I pull off the highway into residential neighborhood and call mcspadden service who advise to immediately return the car to them if I am able. Car left again at the shop at 1-29-2020 5:45.

- Globe, AZ, USA

Bought the car less than 30 days ago. Washing the front windshield and noticed a hairline crack on the outside about 4-5 inches long. No damages of a rock hitting the windshield.

- Longford, KS, USA

3 weeks after I leased the vehicle new, the windshield shattered without anything hitting it. It is now 3 months later and I above 7500 miles on the car and while sitting in stopped traffic the back glass exploded on its own. Ford corporate only accepted photos taken and submitted by the dealership to review the claim after telling me a 'technician will determine' what happened. Ford said glass is not covered under warranty. I explained to them that I understand but I am mode concerned of the overall safety of the car after this happened. 2 phone reps and their supervisor repeatedly said there is nothing they can do, told me it is normal wear and tear, and there is no other phone number or department I can contact to further pursue this issue.

- Maspeth, NY, USA

I was driving a avis rental car - Ford Fusion 2019 in an interstate from chattanooga, Tennessee to dalton, Georgia on 5/1/2019 Wednesday. I saw an error message on the screen all of a sudden (like communication error) and the engine just shut off, all lights turned off and seat started moving back. It was almost 15 - 20 seconds and I was terrified to just keep the car on middle lane and not to be hit by someone from behind. The guy who was in the passenger seat pushed the start button and it started and I managed to drive last 5 miles to reach hotel. I called avis roadside assistance and ask D them to register a complaint.I also informed the attendant when I returned the car at atlanta airport today.

- Chesterfield, MO, USA

I was driving a avis rental car - Ford Fusion 2019 in an interstate from chattanooga, Tennessee to dalton, Georgia. I saw an error message on the screen all of a sudden (like communication error) and the engine just shut off, all lights turned off and seat started moving back. It was almost 15 - 20 seconds and I was terrified to just keep the car on middle lane and not to be hit by someone from behind. The guy who was in the passenger seat pushed the start button and it started and I managed to drive last 5 miles to reach hotel. I called avis roadside assistance immediately on return to hotel and asked them to record this issue. I also informed the return car attendant when I returned today at avis atlanta airport.

- Chesterfield, MO, USA