This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After purchase conv. Top leaked, A/C grills fell out, rear window stuck rear defroster don't work after inspection: Rusted (poss. Flood damage) rear tire wells repaired (rear ended) never disclosed to me told only one owner rear reflector missing due to falling off during detailing after transporting car gas tank has leaked $1700 warranty added to my contract w/out agreement covers nothing $500 free alarm never put in & added to contract tina called to say warranty up 8/20/02to place alarm and stopped pymt on check for downpayment, keeping mo. Pymnt. Spoke to ''all managers" come back w/lawyer was what they told me.
On 6/22/2000, I purchased a new Ford Mustang GT from galpin motors (la, ca). Approximately six weeks later, I took the car in for an oil change at another Ford dealership. While at this dealership, they showed me the undercarriage of the car. It was corroding at a progressive rate. The car was manufactured in December 1999. I immediately drove to galpin motors and was advised that they would not roll back or buy back the car. Their position is that the corrosion can be cleaned up by the use of steel wool. I am concerned that parts on the undercarriage of the car may cause a safety hazard as time continues. The dealership viewed the car and stated that it was simply surface rust. My contention is that the car should not be in this state 7 months after the date of manufacture. Obviously, I was not aware of this problem, and I would have never purchased this car if this problem had been disclosed to me. As a result of an arbitration process, the dealership has to replace the entire stainless steel exhaust system and undercoat the bottom of this vehicle. Unfortunately, I was told by the service manager that only eighty percent of the rust can be cleaned up. The car is currently at the dealership for repair. Thank you for your attention in this matter.
I have a little problem. There is a clunking noise coming from the drivetrain. It only happens at the begining of acceleration, if I let offthe gas and then reapply it; it clunks again. I thought that it might be excessive backlash in the rear, but they checked that and said it was up to spec. They (bob thomas Ford of hamden ct) said that it was the rear crossmember to the transmission they tightened this up. This helped it a little but not completely. I'm thinking of going to another dealer.
A D V E R T I S E M E N T S
- Sattlelight Beach, FL, USA