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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
42,455 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Ford Mustang seat belts / air bags problems

seat belts / air bags problem

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2003 Ford Mustang Owner Comments

problem #13

Sep 012004


  • miles


Both the front seatbelts will not retract, without considerable effort. This results in driving with the belt very slack over the chest and lap. I'm very concerned that if I am involved in an accident, this slack will permit injury. I have looked over your database of customer complaints, and this exact defect has been documented time after time, with no accountability by Ford Motor Co.. I know your "standard boiler-plate response" is that Ford's number one concern is safety, but why do you continue to ignore this obvious, continuing defect, year after year" is safety important, or not"

- West Allis, WI, USA

problem #12

Mar 022015

Mustang 8-cyl

  • 143,000 miles
I recently purchased this vehicle and noticed the next day that the passenger seat belt will neither retract or extend to a usable length. Online I have noticed numerous similar complaints. My local dealer wants $287 plus labor of approximately 2 hours to repair and from what I'm seeing there is no guarantee it will be fixed.

- Olympia, WA, USA

problem #11

May 042012

Mustang 6-cyl

  • 80,000 miles
All 4 seat belts have operational issues. Passenger seat belt fully extended and will not retract. Driver side semi functional will not retract fully. Both rear difficult to retract. Clear coat on front bumper and spoiler coming off in sheets.

- Marysville, CA, USA

problem #10

May 012009

Mustang 6-cyl

  • 15,000 miles


Passenger seat belt started sticking and being hard to pull out in 2005, I took it back to dealership they stated it was ok, I hardly used that passenger seatbelt because I usually drive alone. In 2009 it got stuck in the holder and I could not pull it out, at that point the Ford dealership wanted over $300 to replace their already defected seatbelt. I checked junkyards in three different states and all the 2003 Ford Mustang passenger seatbelts was broken. My headlight cover is made of some sort of substandard plastic that fogged up and made it difficult to see clearly and plus it causes my car to fails inspection. Ford dealership requested that I pay them over $600 to replace headlights with more detected headlight. I call Ford headquarter to no avail. Headlights and seatbelt are very important tools for safety on the road and as long as the car manufacturer can get away with weighting the odds* with people lives we are all in danger!!!!! * analyzing if it is cheater to recall vehicles or to paid the lawsuits in the event of injuries or deaths.

- Virginia Beach, VA, USA

problem #9

Jan 032011

Mustang 6-cyl

  • miles
The seat belts in the front will not retract. Went to the junk yard and every car I found had the same problem. I don't understand why they have not recalled them. Your oldest seat belts on other cars still work. So why wouldn't these still work?? it is a big safety problem because people can't afford to buy new ones.

- Hanford, CA, USA

problem #8

Aug 202013


  • 96,000 miles
As an overweight 6'9" citizen and phd scientist, I would like to know what safety tests are done for people that deviate from a normal size and weight. I understand that safety tests are done for children, but what about people that are very tall, or as it is an increasing problem in the us, people that are very obese? my seat belt touches my neck rather than going over my shoulder, potentially exposing me to neck injuries. The passenger airbags will impact my knees rather than my body, and there is no neck support from my headrest. I am quite concerned that I could be severely injured in an accident since vehicles are not properly tested to support tall and/or overweight individuals. Presumably the NHTSA and ntsb could be held liable for a lack of such testing were someone injured in an accident. Even neglecting safety information, someone who is 6'9" such as myself will not fit into most vehicles, and only some vehicles with ample leg/head room are safe for me to drive comfortably.

- Pasadena, CA, USA

problem #7

Aug 232005


  • 9,066 miles


The contact owns a 2003 Ford Mustang. The contact stated that the driver and passenger side seat belts failed. The seat belts would not retract and would become stuck and/or twisted. The vehicle was taken to the dealer, who advised the contact that there was nothing wrong with the seat belt. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 9,066 and the current mileage was 65,703.

- Zanesville, OH, USA

problem #6

Dec 012010


  • 60,000 miles
The contact owns a 2003 Ford Mustang. The contact stated that both front seat belts failed to retract properly. The vehicle was taken the dealer. The dealer confirmed the seat belts needed to be replaced. The manufacturer was contacted. The vehicle was not repaired. The failure mileage was 60,000 and the current mileage was 90,000.

- Newport Richey, FL, USA

problem #5

Nov 012008

Mustang 6-cyl

  • miles
My passenger seat belt will not come out at all. The belt is not long enough for anyone to sit in. Plus my driver side will not go back and always slams in my car door. I see multiple issues with 2003 Mustangs online everywhere and Ford told me its my problem. I am concerned about the safety too with this product. How can Ford be held responsible for such faulty product and does it take an accident or death to fix this? or can we be preactive instead of reactive. Just look around and you will find more people are having the same issue with Ford Mustangs! please help.

- Avondale, AZ, USA

problem #4

Sep 012011


  • miles
Driver side seat belt does not retract on its own. You have to manually mess with it to get it to retract. Sometimes it has a difficult time of pulling it out to buckle. Although still operable, I don't believe this is safe.

- Colorado Springs, CO, USA

problem #3

Sep 052011

Mustang 6-cyl

  • 70,850 miles


Passenger side seat belt failure - will not retract or come out.

- Sandown, NH, USA

problem #2

Apr 152010


  • 78,000 miles
Passenger side front seat belt continually locks up. Seatbelt is completely inoperative right now and will not retract or come out. Asked Ford about the voluntary recall I had seen elsewhere and was told that there was none and parts were $300 to fix and two hours of labor to install and would carry a 12 month/12,000 mile warranty. Told them that seat belts were a safety issue that they needed to look at. Received a seatbelt violation ticket on the way home and since haven't driven the vehicle with a passenger.

- Loganville, GA, USA

problem #1

Apr 102009


  • miles
My complaint is about the seat belts. They get twisted up every time you use them. My passenger seat belt is locked right now and I cant even use it.

- Sylvania, AL, USA

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