This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2006 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to remedy the recall was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Davis-moore Lincoln (11220 E kellogg ave, wichita, ks 67207, (316) 618-2012) was contacted and confirmed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2006 Ford Mustang. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in June of 2016. The dealer (auffenberg Ford O'fallen, 115 regency park, O'fallen, il 62269) stated that the parts were not available for the repair. The manufacturer was not contacted. The contact had not experienced a failure. VIN tools confirms parts not available.
Takata recall. The contact owns a 2006 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact contacted (nick nicholas Ford Inc. (352) 726-1231 2901 fl-44, inverness, fl 34453) where it was confirmed that the part was not available. The contact also, contacted (mullinax Ford of central Florida (888) 218-7505 1551 E semoran blvd, apopka, fl 32703) and they confirmed that the part was not available. The manufacturer was contacted and made aware of the issue but did not offer further assistance. The contact had not experienced a failure. VIN tool confirms parts not available. The consmuer stated the vehicle was repaired.
Takata recall. The contact owns a 2006 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (gresham Ford 1999 E powell blvd, gresham, or 97080) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and were unable to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2006 Ford Mustang. The contact received a recall notification for NHTSA campaign number: 17V024000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to riverside Ford (2625 ludington St, escanaba, mi 49829). The dealer stated that parts were not available. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.
- Wilson, MI, USA
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Takata recall: Org. Complaint #11035736 original letter regarding recall, dated 2016. Call autoway Ford 07/29/16 and was told no parts, called again numerous times after that, I know for sure I called on 10/23/17 and again 02/15/18. Parts manager called me on 02/15/18 due to my concern with the inflator not being replaced. He stated that they were getting some in but they are for only 2011, 2012, 2013 vehicles since they are newer and more of these years on the road. I have not been able to have a passenger in my car for a long time due to the liability. I don't feel I should be punished because my vehicle is a 2006, with only 54.000 miles on it. I am very upset at this time. Ford is no way helping me. I noticed when I got to the site it said to contact dealer and ask for a free loaner, will all dealerships do this?? if I leave car at dealership, I am afraid someone will use it because the day I bought it, I had to pick it up the next day and the manager took his wife to dinner in it. I did not approve of this at all. Please advise as to the status of the inflator for my passenger air bag. Thank you
The contact owns a 2006 Ford Mustang. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer was not contacted. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Ford has me on a waiting list for a month. The received a part number today and they said they may be able to call me by the end of April to repair. I want to feel safe driving my car and I also want to be able to register it in June.
Takata recall. The contact owns a 2006 Ford Mustang. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (foot hills auto mall, 202 E North foothills dr, spokane, wa 99207) and was informed that the part to do the repair was unavailable. The manufacturer was made aware of the issue and did not assist. The contact had not experienced a failure. The VIN was not available.
Takata recall. The contact owns a 2006 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall-- failure to fix in a timely manner. Notified of recall on 03/2017 and no remedy for recall has been released as of 02/2018. Car is not useable for carrying passengers in this condition due to inability to disable passenger airbag. This vehicle was also affected by recall for drivers side airbag interim fix (2014) and no permenant fix has yet to be released for this issue as well.
Takata recall. The contact owns a 2006 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Jacky jones Ford (2742 us-129, cleveland, ga) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was not provided.
When setting up a date to replace both air bags, I was told that this could take 2-4 days. I told them that this is the only form of transportation I have and can you give me a loaner car. They said yes, we can rent you a car. The recall notice states "no cost" and now they want $$$ for a rental. Two of my colleagues had loaner cars from GMC & doge dealers. I have asked four dealers in my area, with no luck. What recourse do I have?
After getting the drivers airbag in my 08 Ford Mustang I have received info that it read only a temporary fix. So the drivers airbag had to be replaced again. The passengers side air bag is also defective. With no replacement parts available until spring/ summer 2018. So anyone riding in passengers side is St risk of harmful damage or death. They are not willing to provide me with a loaner car. So I asked what I can do to protect my passengers in the meantime. They tell me to have them ride in back seat. There's no back seat for adults bc it's a. convertible. That leaves the trunk for a passenger. I'm afraid of getting sued by someone getting hurt in my car due to the negligence of Ford Motor Co.
Takata recall. The contact owns a 2006 Ford Mustang. The contact received notification of NHTSA campaign numbers: 15V319000 (air bags) and 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Gibbons Ford (704 martin F. gibbons blvd, dickson city, pa) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA campaign number: 16V384000 (air bags). Parts distribution disconnect for NHTSA campaign number: 15V319000 (air bags).
Takata airbag recall--2006 Ford Mustang GT passenger side airbag. Been waiting for years to get this passenger side airbag replaced. Told several months ago not to let anyone ride in passenger seat. This is bull-----. I have waited long enough.
The contact owns a 2006 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Jim click Ford in tucson, Arizona was contacted about the recall by voicemail, but did not return the call. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2006 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2006 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Brandon Ford in brandon, Florida (813-246-3673) was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Received a recall notice sometime ago and were told not available, and few months I I would check to no avail. Last time I check was this fall still not available, now I'm stuck with it being checked for my safety. Still waiting for recall replacement.
A D V E R T I S E M E N T S
- Wichita, KS, USA