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10.0

really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
7,213 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Mustang seat belts / air bags problems

seat belts / air bags problem

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2012 Ford Mustang Owner Comments (Page 3 of 8)

« Read the previous 20 complaints

problem #116

Mar 012017

Mustang

  • miles

A D V E R T I S E M E N T S

"takata recall" no replacement part has been provided nor an anticipated date for it to be available. I am not allowing any passengers to ride in my vehicle and it has been necessary for me to rent vehicles on occasions where I need to Transport people. A replacement part or instructions for removal of the recalled part should have been provided by now. I have a vehicle I can't drive and I can't sell. This is not acceptable. I need some assistance, please.

- Lexington, TX, USA

problem #115

Nov 282017

Mustang

  • miles
Takata recall. The contact owns a 2012 Ford Mustang. The contact received notification of NHTSA campaign number: 17V006000 (air bags). The parts to do the repair were unvailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the dealer (caroline Ford 103 church path, SC 29654, 888-420-5939) where it was confirmed that the parts were not available.the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Honey Path, SC, USA

problem #114

Mar 012017

Mustang

  • miles
Takata recall. Frontal passenger airbag inflator may rupture and has not been repaired. Received notification through the mail March 2017. I've contacted vista Ford of woodland hills ca numerous times since the first notification & also spoke to the mgr. Of service jeff harkness. Jeff indicated he has no information on when the replacement parts will be available whatsoever. Need to have the airbag repaired asap. If it ruptures, it might kill or severally injure someone. Already had on airbag replaced on the driver side, now the passenger side?

- West Hills, CA, USA

problem #113

Oct 312017

Mustang

  • miles

A D V E R T I S E M E N T S

Takata recall. Passenger air bag recall, no remedy yet, takata is filling bankruptcy and deadline for filling is December 27, 2017. Still no word from Ford about getting my air bag replaced.

- Mesquite, TX, USA

problem #112

Jan 102017

Mustang

  • miles
Takata recall. The contact owns a 2012 Ford Mustang. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (rountree Ford Lincoln, 8770 business park dr, shreveport, la 71105) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted and made aware of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.

- Shreveport, LA, USA

problem #111

Nov 092017

Mustang

  • miles
Takata recall, I keep being told the remedy for the passenger side air bag is not available. Will it ever become available before takata goes bankrupt?

- Bartlesville, OK, USA

problem #110

Aug 012017

Mustang

  • miles

A D V E R T I S E M E N T S

Takata recall - still waiting for kearny pearson Ford to contact me for replacement the airbag. Booked an appointment in August 2017 but they said I need to wait for them to contact me when they have the pieces in stock.

- San Diego, CA, USA

problem #109

Jan 102017

Mustang 6-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2012 Ford Mustang. The contact received notification of NHTSA campaign number: 17V024000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (North county Ford, 450 w vista way, vista, ca 92083, (760) 945-9900) did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted. The contact was not experiencing a failure. VIN tool confirms parts not available. Updated 8/6/18

- Oceanside, CA, USA

problem #108

Mar 132017

Mustang

  • miles
Takata recall. The contact owns a 2012 Ford Mustang. The contact received notification of NHTSA campaign number: 17V024000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (fowlerville Ford, 8100 country corner dr, fowlerville, mi 48836, (517) 223-7777) did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Fowlerville, MI, USA

problem #107

Nov 062017

Mustang

  • miles
Takata recall: Ford dealer ( North central Ford ) they stated that Ford has not informed them how to handle this recall. There are no parts to handle it. What if my son is in the passenger seat. The airbag deploys killing him or who ever is in the passenger seat. How are we going to fix this?

- Plano, TX, USA

problem #106

Nov 012017

Mustang

  • 0 miles

A D V E R T I S E M E N T S

Takata recall - it is completely unacceptable that shrapnel can kill me if the air bags deploy rather than the accident! immediate action is needed for replacement!! I have not one but two card affected!

- Chesnee, SC, USA

problem #105

Nov 032015

Mustang

  • miles
Passenger airbag still has not been replaced. It was recalled sometime ago, and I have not been notified of a date it will be fixed.

- Marana, AZ, USA

problem #104

Nov 012017

Mustang

  • miles
Takata recall I have not had an accident, but have contacted numerous Ford dealers in an attempt to have this recall satisfied, with no satisfaction.

- Ball Ground, GA, USA

problem #103

Mar 012017

Mustang

  • miles
Takata recall. I am unable to get a replacement passenger side airbag and the dealership is telling me there is no remedy available. I have received bankruptcy notice regarding this and do not feel that I should have to pay to get this fixed, if parts are finally available. Please advise on the direction I should go to make my car safe again.

- Glendale, AZ, USA

problem #102

Mar 012017

Mustang

  • miles
Takata recall - we have contacted the Ford dealership several times regarding the recall for the takata airbag inflator. We are told the dealership does not have the parts to make the necessary repair, and is waiting for the manufacturer to send them the parts.

- Boynton Beach, FL, USA

problem #101

Mar 012017

Mustang

  • 85,000 miles
Reccalli for takata passenger airbags safety notice 17so1/NHTSA recall 17S01. Notified March 2017. Have driven 8000 miles and 7 months. Furthr delay is inexcusable.

- Jacksonville, FL, USA

problem #100

Oct 232017

Mustang

  • miles
I have had a recall on the safety of my airbags since March 2017 and to this day in October 2017, the parts aren't available for repairing this safety issue. If I were to get in an accident, the airbags could cause serious harm or death. This is unacceptable, the parts need to be released immediately.

- Buda, TX, USA

problem #99

Mar 012017

Mustang

  • miles
Takata recall has not been completed and local dealer still does not have the parts

- Fort Myers, FL, USA

problem #98

Oct 022014

Mustang

  • 14,000 miles
"takata recall", drivers airbag took forever to be replaced. Next we receive recall for passenger side airbag replacement. Contacted several Ford dealers for information on when replacement parts would be available. None of the local Ford dealers have a clue when replacement is coming, yet they keep building new Ford everyday with all types of airbags installed. Why can't there be a fix for the 2012 Ford Mustang GT passenger side airbag? now takata has filed for bankruptcy. Dates entered are not exact, but I do have documentation requesting recall action on my vehicle. Where do I turn to next.

- Valparaiso, FL, USA

problem #97

Feb 012017

Mustang

  • miles
The contact owns a 2012 Ford Mustang. The contact received a notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called landmark Ford Lincoln (12000 sw 66th ave, tigard, or 97223 at 503-639-1131) and was informed that the part was not yet available. The manufacturer was notified and stated that they did not know when they would have the part available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Valencia, CA, USA

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