This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2013 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (phil fitts Ford and Lincoln, located at 3250 wilmington rd, new castle, pa 16105; (724) 658-3521) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
I have two recall notices dated July 2015 & April 2017. After numerous requests for an appointment, the dealers keep stating they can't get the part needed! this is supposed to be a "life & death" situation. Please help!
I received a letter regarding NHTSA recall # 15V319 and manufacturer recall number# 15S21 a year ago stating I would receive an additional letter at the end of that years quarter advising me to take the vehicle to dealer when recall remedy is complete. I have been monitoring the status of the recall remedy and now in 2017 the remedy is still incomplete and I am unable to get this resolved with dealership. The safety risk for this recall is severe and extremely high risk. I live in tx high humidity and it states it can potentially injure vehicle occupants if involved in a crash. The remedy states dealers will replace the driver airbag, yet when I try to make an appointment at dealership, they state the recall is incomplete and they don't have the available parts to handle the replacement and I would have to wait for another letter from manufacturer to inform me the parts or recall is complete. This recall needs to be resolved immediately it should not take this long from May 2015, drivers are at risk! please assist.
Have tried unsuccessfully for last 2 Ford dealership visits (8/6/16 and 2/11/17) to have my recall replacement of airbag taken care of. At each visit, Ford dealership responds that the airbag is not available for replacement at the time of visit. Seeking another Ford dealership recommendation at zipcode: 92234 to have airbag replacement.
Takata recall. The contact owns a 2013 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
- Columbus Grove, OH, USA
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Takata recall. The contact owns a 2013 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2013 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. Received recall notice. No part to replace. Ford said the replacement would be available before the end of December 2016 and they would let dealer know and dealer would contact me to bring my car in for replacement. It is now March 2, 2017 and I haven't heard a word. What can I do?
Takata recall was received 5 months ago for the front driver side airbag inflator housing. I have been calling various dealers in my area for over 5 months and not one dealer has the parts to replace the housing. How long do I have to wait to get this resolved"??"
Takata recall. The contact owns a 2013 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000(air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I received a recall notice for the air bag replacement in may of 2016. Ford is suppose to notify me when the part is available but never have contacted me. I called the dealership several times but the response has been negative.
Takata recall. This is my son's car, which has been under the airbag recall for a long time. I am extremely concerned for my son's well-being and have called many times to check on a fix and am always told it will happen in the next 3 months or so. It never does. How can Ford get away with this"...telling people their airbag will be repaired and then reneging, time after time. Today they said the repair will be available the second half of 2017. I don't believe it. Can't you do something? other companies are providing repairs on a timely basis, but not Ford, as far as I can see. Lawsuits cost them less than a wide-ranging recall repair, so why should they expedite it" meanwhile, my son's life and health are at stake and we are considering buying a new car at great hardship. Please, please do whatever you can to light a fire under Ford in this matter. Thank you.
Takata recall. The contact owns a 2013 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 04/05/17lj the consumer stated the vehicle was repaired. Updated 08/29/2017
Takata recall. The contact owns a 2013 Ford Mustang. The contact received NHTSA campaign number: 15V319000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. VIN tool confirms parts not available. Updated 03/03/17
The contact owns a 2013 Ford Mustang. The contact received a recall notification for NHTSA campaign number: 15V319000 (air bags). The part needed was unavailable to perform the recall repair. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2013 Ford Mustang. The contact received a notification of NHTSA campaign number: 15V319000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Takata recall. The contact owns a 2013 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2013 Ford Mustang. The contact received a recall notice for NHTSA campaign number: 15V319000 (air bags). The manufacturer initially indicated the parts may become available during the fourth quarter of 2016. The manufacturer later stated that the parts may become available during the second quarter of 2017. The manufacturer was not able to provide a reasonable time frame to supply the parts to the dealer. The contact was not experiencing a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- New Castle, PA, USA