This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2006 Ford Ranger. The contact received notification of NHTSA campaign number: 17V788000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called spirit Ford at (734) 529-5521 (4402 ann arbor rd, dundee, mi 48131) and was informed that the part was not available. The manufacturer was made aware of the issue and was not able to confirm when the part was to become available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2006 Ford Ranger. The contact received notification of NHTSA campaign number: 17V788000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Eddie gilstrap motors, Inc (207 S main St, salem, in 47167) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The VIN was invalid. The contact had not experienced a failure.
Takata recall. The contact owns a 2006 Ford Ranger. The contact received notification of NHTSA campaign number: 18V023000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (dave knapp Ford Lincoln, 500 wagner ave, greenville, oh 45331) and was informed that the parts were on backorder. The manufacturer was notified and did not assist. The contact requested a loaner vehicle, but the request was denied. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall- Ford repeatedly sends notice of recall and states parts are available and to contact a dealer for repair. The dealer states there are no parts and will contact me when available. I am never contacted. The last Ford recall letter states in red letters "do not drive this vehicle" until the airbag repair is completed, but it never gets repaired because they claim parts have to be ordered. I have a vehicle that is not safe and that I am not able to drive for an indefinite period of time. No assistance is given by Ford or it's dealerships.
Takata recall. The contact owns a 2006 Ford Ranger. The contact received notification of NHTSA campaign number: 17V788000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called green Ford Inc. At (336) 292-8310 (3800 w wendover ave, greensboro, nc 27407) where it was confirmed that the parts were not available for the recall remedy. The contact called the manufacturer several times and was not able to get through to speak with anyone. The contact had not experienced a failure. Parts distribution disconnect.
- Greensboro, NC, USA
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Takata recall - I'm filing a complaint with how disorganized the takata recall has been. Ford notified me in December 2017 that my vehicle was affected. A few weeks letter they told me my vehicle was on a do not drive list. They towed it and provided me with a rental. They told me parts were available but my dealership said they have been waiting on parts since the beginning of January, it's now March. I'm tired of seeing notices that parts are available only to have my dealer tell me they have no idea when parts are available.
The contact owns a 2006 Ford Ranger. The contact received a recall letter from Ford, which advised the contact to not drive the vehicle. The recall information was unknown. The vehicle was towed to century Ford (302 century dr, mt airy, md 21771, (301) 829-2800) where it remained for two weeks. The contact was advised that the dealer did not have parts after the vehicle was towed to Ford. The contact had not experienced a failure. The consumer stated were replaced in 2016 but received a recall letter in 2018 for defective airbags.
2006 Ford Ranger. Consumer writes in regards to driver and passenger side air bag safety recall. The consumer stated the dealer advised the first set of replaced airbags were temporary airbags and would need to return to have the another repair completed. The consumer requested information about the temporary airbag.
Takata recall. The contact owns a 2006 Ford Ranger. The contact received notification of NHTSA campaign number: 18V023000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact reached out to two dealers (gerald jones Ford Lincoln, 3480 wrightsboro rd, augusta, ga 30909, (706) 309-6445 and satcher Ford, 1850 jefferson davis hwy, graniteville, SC 29829, (803) 593-3700). Both dealers confirmed that the parts were not available for the recall remedy. The contact received a second recall notice that stated that parts were available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2006 Ford Ranger. The contact stated that NHTSA campaign number: 18V023000 (air bags) exceeded a reasonable amount of time for repair. The dealer (skagit Ford, 680 auto blvd, burlington, wa 98233) stated that the parts were unavailable for the repair. The manufacturer confirmed that parts were unavailable for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall safety notice 18S02. Received a letter from Ford Motor Company stating the air bags need to be replaced. Called the local Ford dealership to make an appointment and service representative said the parts are not available at this time even though the letter from Ford motor states parts are available. Ford dealership representative said they don't know when parts will be available and will call me back when they do. I'm confused! why is Ford Motor Company sending letters out with inaccurate information? thank you.
The contact owns a 2006 Ford Ranger. The contact received notification of NHTSA campaign number: 18V023000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called several local dealers (john barker's two rivers Ford, 76 belinda parkway mount juliet, tn 37122, rusty wallace Ford, 134 sharon dr, dandridge, tn 37725, ted russell Ford Lincoln, 9925 parkside dr, knoxville, tn 37922, and ray varner Ford, 2026 N charles G seivers blvd, clinton, tn 37716) and was informed that the remedy was unavailable. The manufacturer was made aware of the issue and informed the contact to continue to check with the local dealer, but no further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2006 Ford Ranger. The contact received notification of NHTSA campaign number: 15V322000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received over three years ago. The dealer (chapman Ford scottsdale, 3950 N 89th St, scottsdale, AZ 85251) stated that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2006 Ford Ranger. The contact received notification of NHTSA campaign number: 18V023000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called sands Ford of pottsville at (570) 622-1991 (440 N claude a lord blvd, rt 81, pottsville, pa 17901) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
In Jan. 2018 I received recall notice from Ford I called capital Ford in carson city nv I was told the parts are on back order gave them my name and phone number, told they would call when parts are available. They never called Feb. 2018 received phone notice about recall from Ford. Called capital Ford again about it and asked about loaner car till it could be fixed, I was told they couldn't help me, and hung up. Same day 2-16-18 I called Ford number on re, call notice they contacted capital Ford I was told that they would contact me that day about situation. Capital Ford has never returned a call yet. Yesterday 2-22-18 I received another recall notice that I should not operate vehicle till repaired. I capital not received replies to any of my request for service a and or a loaner vehicle.
Takata recall, we have been trying to get this recall done for about a year now. They keep telling us that the parts are on back order. I have received notices that say do not drive your vehicle. We are a business that depends on this vehicle to get our job accomplished. We cannot park this vehicle without some sort of rental provided by the dealer. They have told us on this latest one that it will be sometime in March. This is ridiculous that we are told to park our vehicle but if we had done so even from this latest recall notice we would be without this vehicle for over a month to this point with no guarantee of when it would be fixed. There has to be a better way of informing consumers than to say do not drive the vehicle but by the way we will not know how long you will not be able to drive it. Thanks
Takata recall. The contact owns a 2006 Ford Ranger. The contact received notification of NHTSA campaign number: 18V023000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Pioneer Ford in platteville, Wisconsin was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2006 Ford Ranger. The contact stated that NHTSA campaign number: 18V023000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in August of 2017. The dealer (cresent Ford, 100 old winston rd, high point, nc 27265) informed the contact that the remedy for the recalls may not be available for another year, and that the parts were not available. The manufacturer informed the contact that the parts were on backorder. There was no guarantee that the parts would be available by a specific date. The contact had not experienced a failure.
Takata recall. I called a Ford dealer in my area and was told that parts are not available and no eta for the parts. They referred me to Ford customer service. I call the customer service line and they contacted the dealer and told me the same information, don't know when the parts will be available for the repair. I have received numerous calls, letters and emails telling me that the vehicle needs to be fixed and not to drive it. Customer service said I can drive the car. Why the contradiction ?
A D V E R T I S E M E N T S
- Deerfield, MI, USA