This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Ford Ranger. The contact stated that the driver-€™s side rear taillight intermittently failed to illuminate while depressing the brake pedal. The contact also stated that the horn failed to operate as needed. The contact took the vehicle to a dealer where he was informed that his vehicle was not included in NHTSA Campaign Number: 19V839000 (Exterior Lighting). The manufacturer was notified of the failure and referred him to the dealer for assistance. The vehicle remained at the dealer unrepaired. The failure mileage was approximately 41,000.
I have two Ford trucks and both have instrument panels that are impossible to read in daylight except for the speedometers. They both have the dash lights turned up as bright as they will go. Not being able to read my instrument panel gauges is a danger for multiple reasons.
Safety recall 19V-839 have letter stating parts are available took vehicle in to dealer 07/23/2020 no parts available, it is 08/04/2020 still no parts available and dealer can not tell me when parts will be available.
The contact owns a 2019 Ford Ranger. The contact received notification of NHTSA campaign number: 19V839000 (exterior lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Macon, GA, USA
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Ford issued a letter noting NHTSA recall 19V-839 in January 2020. I have heard nothing since that latter and wasted much time with my local Ford dealer trying to get information on the recall. They said "no part was available". this is an unacceptable safety issue by Ford. We need the truck inspected and fixed.
A recall was done for a connector effecting my tail lights brakes lights and turn signal. I brought it in for repair. They passed it and said nothing was wrong with mine a few weeks later while driving at night all my rear lights went out and no one could see me. I called Ford and they were like we can get you in next Tuesday. I brought it in the next morning and said this is unsafe to drive and they gave me a rental but informed me Ford now has more stringent tests that would prevent this. But there is a backlog and the parts wine be available for 3 weeks.
The contact owns a 2019 Ford Ranger. The contact received notification of NHTSA campaign number: 19V839000 (exterior lighting) however, the parts to do the recall repair were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (al packer Ford royal palm beach, 10601 southern blvd, royal palm beach, fl 334110 was contacted and confirmed the parts were not available for the recall. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tools confirms parts not available.
We bought a brand new 2019 Ford Ranger from epic Ford and after purchasing the car our Ford app said we had a recall. We asked the sales people about it and they said we needed to come back the next day to get it fixed and that it would take a few minutes. We then were told the part would be in the next day and that they would call us. Then we were told the part was on back order and that it would be a week. I called service to see if there was any update and we were told that the part would not be in for up to a month and that we could not take the truck to drive in the mean time because it could light on fire. (and this was after they let us leave the lot with the vehicle and drove it home with our two week old infant) the service told us they would keep us updated weekly. We went into Ford a few days later to talk to the general manager so we could get some answers. I was lied to and talked to someone who told me they were the manager but after mentioning legalities he admitted to not being the manager. The general manager came in and he said there was nothing he could do but that he could pay our first bill and give us a loner and that he would contact me for updates. He then ignored my calls and emails about our first bill and would not give me an update. After a month I called service and asked for an update, she said that the general manager gave her specific instructions to not contact us at all. We continued to wait for the part and more than two months went by and we finally got the call we could come get our truck. They illegally sold us a new car with an active recall and lied to us the entire time, avoiding the truth and did the littlest possible for us to try and make it right.
Intermittent failure of the tail blinkers and brake lights. Initially after vehicle startup everything functions properly. After driving for some time, 30-60 minutes, the blinkers start behaving like a bulb is out. This happens for both driver and passenger blinkers, not necessarily at the exact same time but generally both fail pretty close to each other. Sometimes the blinkers will then start working again while still driving, sometimes they don't start working again until after the vehicle has been turned off for some time. Investigated with the vehicle stopped but still running after the issue occurred and front blinkers function properly, both rear blinkers bulbs don't work at all, tailight bulbs dimmly blink. Brake lights dimly illuminate when brake is applied. Third brake light functions properly. Issue has recurred almost every time I have driven the vehicle longer than 30 minutes in a stretch.
A D V E R T I S E M E N T S
- Santa Clara, CA, USA