This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When using the steering wheel button to go from AM/FM/USB/Bluetooth/Sirius, the display stops at the first Sirius station asking to either subscribe or close. This causes the driver to have to take his/her eyes off the road to close the screen. It happens three times in a row, once for each Sirius band, and has caused me to hard brake twice so far. Sirius says it's a Ford issue and Ford does not deny it but does not have a solution. Customer perception is that Ford cares more about the kickback they get from Sirius that they do about customer safety. It has not caused an accident yet, but if others have the same issue then it's hard to believe that no one else is complaining. Shame on Ford.
- Bellbrook, OH, USA
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- Bellbrook, OH, USA