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9.3
really awful- Typical Repair Cost:
- $790
- Average Mileage:
- 102,050 miles
- Total Complaints:
- 6 complaints
Most Common Solutions:
- replace spring (5 reports)
- not sure (1 reports)
suspension problem
Helpful websites
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A D V E R T I S E M E N T S
Went in to pick up my car after I had the front springs replaced under the recall as the left front had fractured. I looked at my car out on the lot and something seemed really odd. The front end was really high and the back end was low, about where it seemed to be for a while. I thought to myself this looks awful and first thought the new front shocks must have a problem. I went in and talked to the service adviser. They had a service tech go out and look at my car and then pull it into the bay. Not much longer after that the service tech came back and said that both the rear springs were fractured and had me come back to take a look. Sure enough the springs were fractured and had lots of rust on the fractured areas. He mentioned they had been broken for some time. Luckily it had not done any damage as some people have had happen. I asked if that was also covered under the recall. They all said no. Only the front is covered. I went ahead and replaced the broken rear springs and shocks. The shop gave me a discount and the total ended up at $275.00, which was very reasonable in my books. I have heard many people get on the hook for much more than that with one. I had also gotten a quote to change the shocks from another shop in town that was going to charge $400 for the rear. The dealer was nice and the car looks and drives great. I still think the rear springs should be covered under the recall. I got lucky that with 3 broken springs that I had no tires ruined or broke down on the side of the road. The biggest dissappointment so far with this car that I bought new in 2000.
- S M., Champaign, IL, US