This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rear coil springs on my 2000 Ford Taurus have broken. I was told that there was a recall on the front springs for this issue however not the rear springs when the rear springs are causing the exact same issues as the front when they break.
Rear coil spring broke on the driver's side of my car. This punctured a tire which quickly deflated when I was on a highway traveling at a fast speed. I had to pay $900 to replace the struts because no mechanics around here can just replace the spring.
- Clarendon Hills, IL, USA
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I have had to replace the rear tie rods a total of 3 times in approximately 2 1/2 years on a 2000 Ford Taurus. One of the three times was when the rear driver's side spring broke (which there is a recall on the front by not the rear). (I do have the parts from the spring repair). Luckily I was just backing out of a parking spot when the spring gave way versus going down the highway. Something needs to be done about the rear suspension. This is quite a short time span to have this many problems with the suspension.
On 7-29-08 I was coming off the freeway and was told I had a flat tire. I pulled into national tire and battery. The service department informed me that 3 springs were broken and that the rear passenger side spring tore through my tire deflating it. I'm lucky I wasn't killed doing 60 on the freeway. I called Ford and they won't pay for it. That's a defect that Ford should be held accountable for.
On 7-29-08 I was coming off the freeway and was told I had a flat tire. I pulled into national tire and battery. The service department informed me that 3 springs were broken and that the rear passenger side spring tore through my tire deflating it. I'm lucky I wasn't killed doing 60 on the freeway. I called Ford and they won't pay for it. That's a defect that Ford should be held accountable for.
Loud "clunking explosion" sound from rear and car handling was affected. Took it to dealer and found I had 3 broken coil springs-- 2 of which had been broken for a long time. One on the front, which was covered under recall and both back springs. Front spring was covered in recall, but from what I've found online just as many people have problems with the rear springs. Charged over $600 in repair to get 2 new rear springs installed, but still have rattling problems afterwards. Car is driven extremely lightly and the final breakage happened while backing out of my driveway at apx 5mph.
I have a 2000 Ford Taurus and of course both of my front coil springs broke. Thank heaven no accidents. Had them replaced at a local Ford dealership on 07/15/2008 was informed as well that one rear spring was broken. Not covered under 04M04B they are the same springs as the front!!!!! now I have to try and figure out a way to get my car fixed with no cash not going to be easy. Something has to be done about this with Ford!!!
Brought 2000 Ford Taurus in to repair shop to have tires replaced. Rec'd phone call that both rear strut springs were broken and they would not put tires on because of the safety issue of springs poking into tires & causing accident. So struts need to be fixed first to the tune of $1000, which I don't have. Apparently, this is common in tauruses, and Ford should be offering to pay some or all of the repairs.
The day of the repair the car seemed a bit tilted and made a funny noise. When taken to the dealer, was told both rear coils were broken. Both front coils had been replaced less than a year ago and also resulted in a ruptured tire. Current costs estimated around 600 dollars. This is not covered by the front coil recall, but involves the same faulty part.
Both rear coil springs broke and put deep cuts into both rear tires new springs are being installed and new tires had to be purchased I still have the old tire for your inspection.
Today our Ford service shop informed us we have a broken rear coil spring. The coil must be replaced along with the strut. Failure to do so may result in a portion of the broken spring coming loose and puncturing the rear tire. Obviously, a tire blowout at highway speeds is dangerous. We had the spring replaced. During the process, the repairman indicated Ford had issued a recall for the front coil springs for exactly this reason. The repair man explained that the springs on both the front and rear of the car are exactly the same. Failure of any of those springs could result in a blown tire. I asked him why Ford had not then recalled all the springs since a) they are the same part; B) failure results in the same dangerous condition. He could not explain why. I wrote a letter for Ford asking why they had not recalled all springs, they suggested I contact the nhtsb. So, why are the rear springs not recalled if they are the same part and the end result if they fail is the same"??"
The contact owns a 2000 Ford Taurus. While driving approximately 40 mph, the passenger side rear coil spring failed and punctured the tire. The contact pulled the vehicle to the side of the road. He drove to a service station and had the tire replaced. There was a recall for the front coil springs on the vehicle. The recall number was unknown. The current mileage was 86,223 and failure mileage was 86,221.
I was driving 30mph on a Friday when the driver's side rear tire blew out. I made a service call to come and change my tire to the spare. Once I was at the repair shop to get a new tire, the mechanic showed me what had happened to cause the blow out. The rear spring coil had busted while I was driving and lacerated the tire. My car was deemed unsafe and I was without it for a full weekend because the repairs couldn't be made until Monday. Not only did I have to replace the rear spring coils, but also the struts, sway link bar, and a new tire for a grand total of $986. I also had the front spring coils replaced (because one was cracked) 13 months earlier.
A D V E R T I S E M E N T S
- Lafayette, IN, USA