This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The right front coil spring on my 2004 Taurus failed catastrophically, without warning, immediately as the car was placed into drive just after being started in the driveway. This destroyed the right front tire, which suddenly exploded when the broken spring end punctured the sidewall, creating an 8-inch rupture. The car had not moved an inch, as the failure occurred exactly as the transmission was placed into drive with foot on the brake. The car had 117,617 miles on it when this happened.
Vehicle: One owner 2004 Ford Taurus wagon, 73,500 miles, no accidents. Passenger side front coil spring fractured resulting in catastrophic puncture of the tire. Fortunately, this occurred as I was backing out of the garage so there was no accident. The fracture surface was clean and showed no evidence of prior damage other than slight surface corrosion.
Left front coil spring broke unexpectedly, puncturing/ruining left front tire, and breaking sway bar linkage. Luckily, car was moving at low speed when this happened.
- Kalispell, MT, USA
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- Norwalk, CT, USA