This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford Transit Connect. The contact stated that he was unable to close the front driver-€™s side door. The vehicle was taken to the dealer who diagnosed that the driver-€™s side door latch needed to be replaced. The manufacturer was notified of the failure and a case opened. The vehicle was not repaired. The approximate failure mileage was 79,006.
The contact owns a 2014 Ford Transit Connect. The contact stated while driving various speeds, the hatch inadvertently opened. The contact also stated that on several occasions the hatch would lock and failed to unlock when needed. The contact stated that the door ajar warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed; however, the mechanic stated that there was nothing needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 20V331000 (Latches/ Locks/ Linkages). The manufacturer had been informed of the failure and referred the contact to another local dealer for assistance. The failure mileage was unknown.
The driver's side door of my vehicle will no longer latch. This problem appeared without any precipitating event, just ordinary use of the door. When I researched the problem online, I see that the Ford Motor Company has recalled vehicles of the same model and year with this problem. I consulted a Ford dealer about repair of the problem and they said that the recall did not apply to my car's VIN. They also told me that they had had a vehicle of the same model and year in their shop that very day with the same problem that was also not covered by the recall. I feel that this problem very much pertains to the safety of the vehicle, as the door of a vehicle with this problem may latch after repeated attempts to shut it, and subsequently become unlatched while driving. This is certainly a frightening prospect. I feel that the problem should be addressed proactively to avoid serious injury to occupants of the vehicle.
The contact owns a 2014 Ford Transit connect. The contact stated that the sliding door did not latch. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 150,000.
- Valrico, FL, USA
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- Louisville, KY, USA